HMV continue to be one of the last high street retailers for physical media. I regularly go to pick up something every month now because they have what I'm looking for and at a competitive price. The... Ver más
La empresa ha respondido
Localización
Cambiar localización11/13 Russel Way, Metrocentre, NE11 9YZ Gateshead, GB
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Consulta las opiniones de los clientes
On-line purchase, click & collect. Easy use of website, store locator. E-mailed when dispatched, e-mailed again once at store. No issues on pick up, polite,friendly staff, e-mailed receipt. Trouble fr... Ver más
La empresa ha respondido
HMV are and always be Absolutely Amazing. I have purchased from HMV for Decades, and will purchase from them for Decades more. Brilliant service, Second to none. Thank you so very very much H... Ver más
La empresa ha respondido
Brilliant service, good price, fast delivery. Has a great selection of top titles in film and music and also more specialist items. Fantastic store with a fabulous staff 5 stars ⭐️⭐️⭐️⭐️⭐️
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Gateshead
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
11/13 Russel Way, Metrocentre, NE11 9YZ, Gateshead, Reino Unido
4,8
Excelente
275 opiniones
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Respuesta de hmv (UK) - Gateshead
Hi Mr Knight
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Gateshead
Hi James
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good film
6 de marzo de 2025
Respuesta de hmv (UK) - Gateshead
Hi George
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Visited the HMV shop in the metro…
Visited the HMV shop in the metro centre, I was after a few vinyls on your buy three for a fixed price, they had only two that I wanted but the lady behind the counter said I could get the third one if I ordered them off your site on the internet.
I said yes and she went on the site and did for me which was good of her and the vinyl records were posted to me very quickly.
I would definitely shop again at this store they were very helpful indeed.
7 de marzo de 2025
Respuesta de hmv (UK) - Gateshead
Hi Antony
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Gateshead
Hi Judith
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All great.
Whole process was great, start to finish. Served by a real nice fella in the Gateshead shop
26 de febrero de 2025
Respuesta de hmv (UK) - Gateshead
Hi Darren
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service , arrived quickly and easy quick pick up with the always friendly staff at Metrocentre Gateshead
13 de febrero de 2025
Respuesta de hmv (UK) - Gateshead
Hi Chris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great help by the staff
Great help by the staff, good knowledge of the products and items i was looking for.
12 de febrero de 2025
Respuesta de hmv (UK) - Gateshead
Hi Thehalls
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Cd - Dolly Parton and Family DNA
Cd arrived later than expected. Well packed and in perfect condition.
8 de febrero de 2025
Respuesta de hmv (UK) - Gateshead
Hi Mr
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Great service from your sales advisor…
Great service from your sales advisor Scott today at the metrocentre store! He was very friendly and chatted to my daughter about Pokémon which she’s recently took an interest in! We will be back!
15 de enero de 2025
Opinión espontánea
Respuesta de hmv (UK) - Gateshead
Hello Sarah
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Gateshead store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Respuesta de hmv (UK) - Gateshead
Hello S.
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Fast service,
Received in decent time especially with it being the holidays! Both items exactly as described!
9 de enero de 2025
Respuesta de hmv (UK) - Gateshead
Hi Natalie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Gateshead
Hello Gary,
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Respuesta de hmv (UK) - Gateshead
Hi G
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent product knowledge and…
Excellent product knowledge and fantastic service.
29 de diciembre de 2024
Respuesta de hmv (UK) - Gateshead
Hi Elaine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The members are always knowledgeable…
The members are always knowledgeable and helpful.
22 de diciembre de 2024
Respuesta de hmv (UK) - Gateshead
Hi STEPHEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very fast and efficient service.
Very fast and efficient service. Excellent staff
20 de diciembre de 2024
Respuesta de hmv (UK) - Gateshead
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Why is this place still open
Why is this place still open? I can’t wait until this place closes down. You would think with the surge of internet retail HMV would be trying to ensure a wonderful in person customer experience.. it’s not even trying, in fact I think they are deliberately trying to get closed down, I assume McDonald’s pays better? The worst customer service I have ever encountered, ordered a few LPs for Xmas presents over a week ago and still not delivered. Thanks HMV, you won’t get away with the horrendous customer service in your new McDonalds role, and I bet not one of you manage to get a promotion.. yous will be on fries forever!
23 de diciembre de 2024
Opinión espontánea
Respuesta de hmv (UK) - Gateshead
Hi Gavin
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Easy to order
Easy to order . Arrived for collection at my local hmv store. Metrocentre Gateshead. Staff were friendly and helpful.
15 de diciembre de 2024
Respuesta de hmv (UK) - Gateshead
Hi Mrs
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful.
18 de diciembre de 2024
Respuesta de hmv (UK) - Gateshead
Hello Eileen
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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