We were assisted by a wonderful young woman who helped both me and my mum who were clueless about vinyls. And not only had she assisted us in finding the vinyl in literal seconds but even went the ext... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 27-28, Harvey Centre, CM20 1XS Harlow, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy... Ver más
La empresa ha respondido
Being able to order in advance of release date. Your staff are extremely well informed about any questions that I ask about. It is also nice to talk to staff who are polite and helpful. The album/DVD... Ver más
La empresa ha respondido
Staff in store were impeccable and a credit to the company, outstanding knowledge of the product I wanted to purchase and the ordering was so easy. The two young ladies showed such a good attitude w... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Harlow
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Unit 27-28, Harvey Centre, CM20 1XS, Harlow, Reino Unido
4,7
Excelente
189 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Staff in the Harlow branch are alway…
Staff in the Harlow branch are alway friendly and very helpful.
24 de diciembre de 2023
Respuesta de hmv (UK) - Harlow
Hi,
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Hanley store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments.
Thanks so much and we hope to see you again soon :-)
Easy collection & helpful staff.
26 de diciembre de 2023
Respuesta de hmv (UK) - Harlow
Hi Graham,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Polite and efficient staff
I was served by a polite and efficient member of staff who was genuinely interested in my purchase.
13 de diciembre de 2023
Respuesta de hmv (UK) - Harlow
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering vinyl
Staff were polite and helpful. Ordered a vinyl record which came very quickly. Not sure of the condition yet, as it is a present for my daughter.
11 de diciembre de 2023
Respuesta de hmv (UK) - Harlow
Hi Susan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
STROPPY UNHELPFUL woman at till
STROPPY UNHELPFUL woman at till. Rude to the point of my nearly walking out. Left store WITHOUT buying anything else (long list of xmas presents) as I REFUSE to spend money in that particular store whilst there is a chance I might be offended by her again!!! What a shame HMV see fit to employ people such as this when there are so many poor, nicer people - desperate for employment!
12 de diciembre de 2023
Respuesta de hmv (UK) - Harlow
Hi Joanne
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Respuesta de hmv (UK) - Harlow
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Straff really helpful and polite
Staff really helpful and polite. Ordered a cd which I didnt think I would be able to
30 de noviembre de 2023
Respuesta de hmv (UK) - Harlow
Hello Ann
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Respuesta de hmv (UK) - Harlow
Hi Philip
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service as always
Excellent service as always, staff are so friendly it makes it a pleasure to go in Store in Harlow and shop with my kids.
24 de noviembre de 2023
Respuesta de hmv (UK) - Harlow
Hi Kendall
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Harlow
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Harlow
Hi Grant
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service
Great service I ordered a vinyl 7” record of Now and Then. I got great communications and went and picked up the record from Harlow HMV with no problem.
9 de noviembre de 2023
Respuesta de hmv (UK) - Harlow
Hi Jennifer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived quickly and was great quality
Arrived quickly and was great quality. Absolutely no complaints :vD
3 de noviembre de 2023
Respuesta de hmv (UK) - Harlow
Hi AJ
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very officiant and on time
6 de noviembre de 2023
Respuesta de hmv (UK) - Harlow
Hi Harry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Harlow
Hi Customer
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Respuesta de hmv (UK) - Harlow
Hi Chell
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy
Very easy to click and collect from my local store. Product was good value for money.
5 de octubre de 2023
Respuesta de hmv (UK) - Harlow
Hi DN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Welcoming and helpful
Didn’t have the film I wanted in store but the lady asked if I needed help she looked for it and said they can order it in she was welcoming and king and it came within 3 days when picking up the man was kind and welcoming also
2 de octubre de 2023
Respuesta de hmv (UK) - Harlow
Hi Heather
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff
5 de octubre de 2023
Respuesta de hmv (UK) - Harlow
Hello C
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordering was very easy I like the texts…well done HMV
Ordering was very easy I like the texts telling me how my order was progressing excellent service
23 de septiembre de 2023
Respuesta de hmv (UK) - Harlow
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.