The guy behind the desk took the whole time to understand my accent (English is not my first language) explained everything so perfectly step by step about vinyls and sort out my order even though the... Ver más
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Localización
Cambiar localizaciónUnit 1, Williamson Square, L1 1EJ Liverpool, GB
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Consulta las opiniones de los clientes
I made an online order of a box set. When I went to pick it up from the shop the person behind the counter asked "Is it a vinyl or a CD?". Slightly confusing because, I hadn't ordered "Vinyl" the... Ver más
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110-OUT 10 NEVER HAD ANY NEGATIVE PROBLEMS EVERY MEMBER OF STAFF ALLWAYS HELPFULL & LOT OF OTHER RETAILERS COULD LEARN FROM THIS SHOP & I CAN SEE HOW THE H.M.V BRAND HAS TURNED IT AROUND ITS JUST A SH... Ver más
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I can't remember the last time I purchased from HMV. I ordered the latest album from Michael Ball OBE (GLOW). I collected from HMV Liverpool, but beforehand I rang and spoke to Geoff (same as my nam... Ver más
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Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Liverpool
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Unit 1, Williamson Square, L1 1EJ, Liverpool, Reino Unido
4,8
Excelente
687 opiniones
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The replacement record
The replacement record , The Division Bell, also skips on track 2 . Liverpool HMV were reluctant to exchange it again. I have travelled to HMV 2 times now and still no success with LP.
12 de febrero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. We can see you have been in touch and we have assisted with this. Regards
The staff at Liverpool are just… great 👍
The staff at Liverpool are just brilliant very helpful thank you…
12 de febrero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was happy with purchases
I was happy with purchases
I was dissapointed that I had a all 4 one gift card that I couldn't use if I could have would have purchased more than what I did
11 de febrero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Michaela
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Experience was great
Experience was great. Preordered an album for the first time, was abit nervous lol but was really pleased with how fast I got it and the lady at the till was really nice.
11 de febrero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Alicia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service you ordered a dvd in a…
Good service you ordered a dvd in a couple of days staff very knowledgeable efficient and polite
10 de febrero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Angela,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Liverpool
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very friendly and the staff are very…
Very friendly and the staff are very helpful
6 de febrero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Peter
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Liverpool store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
The shop assistant was very friendly…
The shop assistant was very friendly helpful.
3 de febrero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Catherine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great experience!
Fab! My daughter wanted a bag that could only be bought from the store but in-store they only had one bag that had slight damage to it, the guy at the cash desk was really friendly & helpful and found the bag in stock straight away and sorted it so we got it delivered rather than us needing to track back into Liverpool.
The bag came really well packed, is a quality item and came super fast!
8 de septiembre de 2025
Respuesta de hmv (UK) - Liverpool
Hi Victoria
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Liverpool
Hello Darren
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Went on line checked cds ordered and…
Went on line checked cds ordered and there thay were very fast .
22 de enero de 2026
Respuesta de hmv (UK) - Liverpool
Hello Michael,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Easy to order and a great price will…
Easy to order and a great price will use hmv again.
21 de enero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Barry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant record player delivery ok
18 de enero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Wayne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I received two deliveries for some DVD’s and a CD, they arrived ok and were packed very well keeping the items in perfect condition
I received two deliveries for son
18 de enero de 2026
Respuesta de hmv (UK) - Liverpool
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Liverpool
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Liverpool
Hi Denise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love my new vinyl purchases
Love my new vinyl purchases. 2 albums arrived damaged, exchange process was quick and simple and the replacement albums were reserved for me at Liverpool HMV store. The staff in store were excellent and the process in store was every bit as quick.
12 de enero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Lisa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service from start to finish.
24 de diciembre de 2025
Respuesta de hmv (UK) - Liverpool
Hi Robert
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect service even at short notice just before Christmas
Brilliant service even though I only ordered right before Christmas the service I received was outstanding
10 de enero de 2026
Respuesta de hmv (UK) - Liverpool
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Respuesta de hmv (UK) - Liverpool
Hello Carla,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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