I couldn't find the new stray kids album but when I asked at the desk they found it behind the counter. The staff member was brilliant.
La empresa ha respondido
Localización
Cambiar localizaciónUnit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... Ver más
La empresa ha respondido
Always buy from hmv never had a problem good staff knowledgeable always there to help if you cant find what you're looking for
La empresa ha respondido
Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de música
- Tienda de CD
- Tienda de DVD
- Tienda de discos
- Tienda de audio para el hogar
- Tienda de camisetas
Sobre hmv (UK) - Livingston
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Escrito por la empresa
- home of entertainment since 1921
Información de contacto
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, Reino Unido
4,9
Excelente
239 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de hmv (UK) - Livingston
Hi MRS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quality Value Convenience that's what…
Quality Value Convenience that's what HMV is about when I shop there as Livingston and Edinburgh have a branch near me and Know the employees when I see them .Who suggest to me what is worth seeing or listening too .
30 de agosto de 2024
Respuesta de hmv (UK) - Livingston
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt & friendly service from your…
Prompt & friendly service from your staff,I’m a bit of a technophobe and Fiona I think her name is, was very helpful, thankyou
7 de septiembre de 2024
Respuesta de hmv (UK) - Livingston
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Respuesta de hmv (UK) - Livingston
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
100% excellent service from Sheila and…
100% excellent service from Sheila and Lisa
20 de agosto de 2024
Respuesta de hmv (UK) - Livingston
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service good choice
18 de agosto de 2024
Respuesta de hmv (UK) - Livingston
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It said you had the item I was looking…
It said you had the item I was looking for in store but it didn't sound stock updates are slow for the type of company
18 de agosto de 2024
Respuesta de hmv (UK) - Livingston
Hi Customer
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Fast shipping,product fits…
Fast shipping,product fits description,excellent service.
15 de agosto de 2024
Respuesta de hmv (UK) - Livingston
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Just got back in to vinyl and hmv have…
Just got back in to vinyl and hmv have a good proportion of what I was after plus great discounts. Happy to be back as an HMV customer after so long away.
9 de agosto de 2024
Respuesta de hmv (UK) - Livingston
Hi Glyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Respuesta de hmv (UK) - Livingston
Hi Marion
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online and for collection…
Easy to order online and for collection in store. Team member was very friendly and helpful
27 de julio de 2024
Respuesta de hmv (UK) - Livingston
Hello!
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was so straightforward from…
Everything was so straightforward from ordering and on picking up order. Staff excellent in your Livingston branch.
24 de julio de 2024
Respuesta de hmv (UK) - Livingston
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love all the friendly staff in the…
Love all the friendly staff in the Livingston branch, always helpful
7 de julio de 2024
Respuesta de hmv (UK) - Livingston
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff Sheila and Al in the…
The staff Sheila and Al in the Livingston store were superb the album I wanted hadn’t come in so they offered to order it in for me which they did and I received within 48 hrs
3 de julio de 2024
Respuesta de hmv (UK) - Livingston
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv GOOD
staff = GOOD
products = GOOD
layout = GOOD
service = GOOD
prices = PLEASE LOWER THEM
hmv good
23 de junio de 2024
Respuesta de hmv (UK) - Livingston
Hi Xander
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We do our best to remain competitive within our market and we're proud to be successful with this in the majority of cases. There will unfortunately be the odd occasion where another retailer pips us to the post though but we're constantly looking for ways to offer our customers the best value for their money and we update and refresh our promotions regularly to make sure these are passed on.
Great customers service
15 de junio de 2024
Respuesta de hmv (UK) - Livingston
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
lisa at livingston store went above and…
lisa at livingston store went above and beyond to help me find and sort my purchase, extremely helpful and friendly
17 de junio de 2024
Respuesta de hmv (UK) - Livingston
Hi ANDREA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very speedy service.
Very speedy service.
Order blu ray which was out of stock. Ready to collect in store within few days.
15 de junio de 2024
Respuesta de hmv (UK) - Livingston
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff at Livingston.
The manager and staff at the Livingston store where I shopped were very helpful. Nothing was too much of a problem for them.
4 de junio de 2024
Respuesta de hmv (UK) - Livingston
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic service and assistance by…
Fantastic service and assistance by very knowledgable staff member.
I would use again definitely
5 de junio de 2024
Respuesta de hmv (UK) - Livingston
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.