I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... Ver más
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Unit 92, Manchester, Arndale Shopping Centre, M4 2HU Manchester, GB
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I was told it was dispatched by HMV and to be sent out by Royal Mail 48h. Then Royal Mail tracking were waiting over 2 days to receive the item, all it said was they were expecting it, so why did the... Ver más
La empresa ha respondido
Great help from a rather cool assistant in the Manchester Arndale store who helped process an online order with an HMV voucher. Delivery was prompt and really well packaged. Faultless.
La empresa ha respondido
It is refreshing to go into an HMV these days and actually feel it's a pleasure to shop in. I switched to online mostly a few years back, but even then, I was tempted to buy elsewhere. HMV feels now i... Ver más
La empresa ha respondido
I’ve got loads of records, but I wanted to buy new record player cause I haven’t had one for years looked on the website and some great bargains hundred pounds with speakers. It looks really stylish n... Ver más
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 92, Manchester, Arndale Shopping Centre, M4 2HU, Manchester, Reino Unido
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Respuesta de hmv (UK) - Manchester Arndale
We visited your store in Manchester arndale for a meet up with the artist Cavetown. It was well organized and a good event, My daughter has autism and was a bit worried about what to expect, but she soon felt calm and enjoyed the whole experience, well done to your team.

Respuesta de hmv (UK) - Manchester Arndale
Staff are very helpful and kind, and the layout of the store is great.

Respuesta de hmv (UK) - Manchester Arndale
Shopped with hmv since I was 16 ,I'm 66 , Manchester store is great ,staff are helpful and informative

Respuesta de hmv (UK) - Manchester Arndale
Packages arrived in time and had no problems with them. Sincerely, a great site for k-pop related things.

Respuesta de hmv (UK) - Manchester Arndale

Respuesta de hmv (UK) - Manchester Arndale
My item was out of stock when I ordered however they kept me updated regularly and as soon as it came in it was despatched immediately and still arrived by Christmas will defo be ordering again

Respuesta de hmv (UK) - Manchester Arndale
Quick and efficient service. When I realised I'd already got the box set i'd ordered, I contacted HMV online to enquire about in store exchange. I received a prompt, detailed reply. Can't wait to go in-store and pick up some different dvds..Good to see the stores back! 👍

Respuesta de hmv (UK) - Manchester Arndale
really good, team member went above and beyond to help me find some products.

Respuesta de hmv (UK) - Manchester Arndale

Respuesta de hmv (UK) - Manchester Arndale
The inner sleeve of the Coldplay vinyl I bought was ripped. Not great as this was a gift.

Respuesta de hmv (UK) - Manchester Arndale
Excellent service. The staff were very helpful and efficient.

Respuesta de hmv (UK) - Manchester Arndale
Great in-store service. The vinyl was sold out in the store, so the sales assistant, after checking the store, looked online for me and ordered it to be delivered to the store the following week. The pickup was so easy, too. Great service.

Respuesta de hmv (UK) - Manchester Arndale
The staff were helpful and knowledgeable and managed to locate a copy of a discontinued DVD which was sent out to me.

Respuesta de hmv (UK) - Manchester Arndale
delivered on time, neatly packaged and excellent cd condition, i shall be buying again for sure.

Respuesta de hmv (UK) - Manchester Arndale
I've ordered from HMV a few times and always had prompt delivery of items. Ordering is easy, and the vinyl records are very well packaged 🙂

Respuesta de hmv (UK) - Manchester Arndale
Good answers to my questions and enquiries that had and was very much appreciated and helpful.

Respuesta de hmv (UK) - Manchester Arndale
Excellent service at Olly Murs signing.

Respuesta de hmv (UK) - Manchester Arndale
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