hmv (UK) - Middlesbrough Opiniones 261

TrustScore: 4.5 sobre 5

4,6

33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Middlesbrough

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Valorada con 5 estrellas sobre 5

The staff are very friendly and…

The staff are very friendly and helpful, seem always on the ball and willing to help. Very happy with my Marley Stir it up and speakers. A good selection of both vinyl and cds. Very satisfied. See you soon

27 de mayo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Maurice

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Collecting deliveries in-store

Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collecting, staff member Wayne was very helpful and pleasant. I prefer the Middlesbrough store over another local store, as I feel welcome. I suppose this is personal preference, but it was also explained to me I could return to the store, should there be any problems with my ordered items.

26 de mayo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Very good service

Very good service. Helpful.

27 de mayo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great customer service and fast…

Great customer service and fast delivery service

17 de mayo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Stephen

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 1 estrellas sobre 5

Poor customer service.

I have had no correspondence From HMV at all and i not seen sight nor sound of any Album i have ordered.I called in to the shop(Middlesbrough } and was told i would see an e mail or text when the album in question has arrived in store Not even a confirmation of the order and of course my bank account has been debited.

18 de mayo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Peter

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valorada con 5 estrellas sobre 5

Excellent service, helpful friendly staff

The staff were very helpful, friendly and knowledgeable. They helped me order a CD and the communication from HMV was excellent. The whole process was very efficient and HMV let me know when the CD was in the Middlesbrough shop to collect.

5 de mayo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Janice

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service, faulty Blu-Ray exchanged without question.

10 de mayo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Eric

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great service

Fast, no hastle, great value for money.

4 de mayo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Daniel

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Helpful polite

Helpful polite

1 de mayo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Product arrived on time and in perfect…

Product arrived on time and in perfect condition. The staff are brilliant, especially Wayne. They're always really helpful.

22 de abril de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Vikki

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Good price.

Good price.. Nice emailing service and fast delivery

18 de abril de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Denny

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

No complaints

Ordered online, went to the store to collect, no issues.

14 de abril de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Gary

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Definitely an experience I've experienced out of all the experiences I've experienced.

Quick, easy, good, nice, and friendly. Staff were solid 10/10 peeps and I felt comfortable and all that there. Is good. Yah. Slay. ᕦ⁠[⁠ ⁠◑⁠ ⁠□⁠ ⁠◑⁠ ⁠]⁠ᕤ

14 de abril de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi JeiB

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

I have used this service in the past

I have used this service in the past. I had no problems at all. Everything was straightforward and I had emails letting me know where my purchase was at regular intervals. Thank you.

22 de marzo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Gary

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Monster Hunter Wolds pre-order

Came delivered in perfect condition, in a case that was much better than advertised and ready to use

1 de marzo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Charlie

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Delivery service

Friendly staff & very good service & fast delivery.

24 de febrero de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi C

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

The service was brilliant from start to…

The service was brilliant from start to finish.
The staff in store where amazing and the emails updates on my order where great.

1 de marzo de 2025
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Shirley

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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