hmv (UK) - Middlesbrough Opiniones 261

TrustScore: 4.5 sobre 5

4,6

33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Shopping at HMV outlets is the way I prefer to shop for music. I have been a customer for almost 4 decades. Staff are friendly, approachable & helpful. As a regular customer, I am valued. My purchase... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When ordering dvds, cd's etc from H.M.V. you can always feel safe and confident in knowing that the product which you receive is of a Brand New Sealed Quality and is guaranteed to play without interru... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Middlesbrough

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

good price and staff.

helpful staff, great price.

20 de agosto de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Ian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, both telephone customer service and shop staff.
Goods were delivered to store in a timely manner and the whole process was seamless.
Also kept e mail contact to let me know when goods were ready to pick up, so didn't have to chase this up

19 de agosto de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Sue

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Easy to order in store

Easy to order in store, arrived to collect when they said it would.

30 de julio de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Andrew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

HMV MIddlesbrough

Friendly staff great products what more do you need

19 de julio de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Barry

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Very professional

Very professional

19 de julio de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hello Anthony

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Professional, insightful and customer focused

Staff are always friendly and approachable. Offering professional experience with vast knowledge of their products, third party providers and upcoming trends. Always offering highest level of customer service and support. HMV staff are focused on a customers experience in regards to service and confidence in shopping with the HMV brand and its reputation. With almost 40 years history of shopping with HMV Middlesbrough, my review can not promote enough towards my experience and confidence in shopping at this store.

6 de julio de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Mr Hurn

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great service

Great service. Great product !

9 de junio de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Chloe

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

HMV is always a lovely store to visit.

HMV is always a lovely store to pop into. Lovely atmosphere and friendly helpful staff. When placing an order it will always come very speedy. And you have alot of different things to browse catering to individual likes.

31 de mayo de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hello Dev

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Easy to place an order

Easy to place an order, swift reply and quick notification when available to collect. Very good customer service instore.

31 de mayo de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Joanne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great service

Great service, easy website
Great knowledgeable staff

8 de mayo de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Good records and good deals on them…

Good records and good deals on them records.

17 de abril de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Lawrence

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 1 estrellas sobre 5

No one answers calls to the store

Your staff made it clear that despite having a telephone number listed as a contact number lt is NEVER answered. I had a stock reply to my query. No point in referring to it again. I’ll buy future purchases from other sources. What a shame that I should do this after buying from you for 50 plus years.

14 de abril de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hello Mr Rahman,

Thank you for leaving us a review. We're sorry to hear that you've had trouble getting in touch with your local store. Please be advised that this line cannot always be answered particularly if the store is busy and the staff are on the shop floor -- should you have any queries, we have a customer service line available 9-5 and a ring and reserve service for any stock queries. We hope this helps.

Valorada con 5 estrellas sobre 5

Very good service.the staff know what…

Very good service.the staff know what they are talking about.ill be back.

20 de marzo de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hello Kevin

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Middlesbrough store and the colleagues you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Valorada con 5 estrellas sobre 5

El Perfecto

Fast, friendly, reliable service.

23 de marzo de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Julian

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Everything was easy to use

Everything was easy to use . With no fuss

19 de marzo de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi Darren

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Great place 2 order albums

I ordered a gidle album their latest one and it came in perfect conditions I know I can always trust hmv for my albums I’ve been buying them since last year al in great conditions birthing Broken nothing missing and they deliver super fast like when I ordered my I feel gidle album I got it two days after I ordered it and that came in a perfect condition to

7 de marzo de 2024
Logotipo de hmv (UK) - Middlesbrough

Respuesta de hmv (UK) - Middlesbrough

Hi __

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

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