hmv (UK) - Milton Keynes Opiniones 

248
TrustScore: 5 sobre 5

4,8

86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Milton Keynes

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

248 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(248)

31.130 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The young lady that helped me was great…

The young lady that helped me was great 🌟🌟🌟🌟🌟
I collected a click and collect Nightmare before Christmas pop ornament.

15 de febrero de 2026
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Sam

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Super speedy click and collect experience :-)

Easy to order exactly what I wanted on the HMV website, then super speedy delivery to the HMV store. It was there ready for me at my convenience and, as ever, served by helpful, friendly staff. A great shopping experience!

29 de enero de 2026
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Nicola, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great customer service instore

Frustrating in that my nearest store is 20 miles away. I ordered some vinyl online and no problems with anything until it arrived. 2 (of 4) of the albums were damaged and unplayable. Unfortunately you are not able to send them back but have to visit a store instead in order to exchange or obtain a refund. The service in store was great and albums were replaced without question.

3 de febrero de 2026
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Gary

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised, you are able to return items bought online to us directly, please contact us at website.service@hmv.co.uk if you need assistance in the future.

Valorada con 5 estrellas sobre 5

Simple & efficient

Simple
Efficient
Effective
Pleasant

30 de enero de 2026
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 4 estrellas sobre 5

HMV DID NOT HAVE THE CD I WAS LOOKING…

HMV DID NOT HAVE THE CD I WAS LOOKING FOR AND I WAS OFFERED THE CHANCE TO RECEIVE IT IN THE POST WHICH I RECEIVED VERY QUICKLY.

22 de enero de 2026
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Stephen, 

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

pre-ordered enhypen’s album on 22nd…

pre-ordered enhypen’s album on 22nd december,album released 16th january. quality of the album is nice and delicery came at the same day as album released

21 de enero de 2026
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Stacey

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Click and collect

The staff were amazing a foind my order in quick fashion awesome

16 de enero de 2026
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Kevin, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 4 estrellas sobre 5

Helpful store staff.

20 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hello K

Thanks for taking the time to leave us a 4 star review!

We hope to earn that last star from you soon ;-)

Valorada con 5 estrellas sobre 5

HMV online

Easy order and good communication after..

30 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi customer

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Ordered online using click and collect

Ordered online using click and collect. Easy to order online and was kept informed of my purchase. In store I was dealt with promptly on collecting. Recipient was very pleased with his vinyl gift. Friendly and efficient service in store.

17 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Tina

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent from start to finish

Excellent from start to finish, great communication and very helpful team. Well done HMV

1 de enero de 2026
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hello D,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Fabulous thank you x Milton Keynes

Fabulous thank you x Milton Keynes

29 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi ItenePicardi

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Milton Keynes store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valorada con 1 estrellas sobre 5

Ordered an item 31st Nov in Milton…

Ordered an item 31st Nov in Milton Keynes. Initially told item was out of stock, however it could be ordered for home delivery. We paid £22.99. A week later we had had one email confirming the order, no information about delivery or timeline. A week later we visited our local store Luton, to ask if any more light could be shed on the order. We told the item was out of stock, as in not available. We requested a refund.
Today 23rd December we have received an email stating our money will be refunded within 5 days. The money was taken out of our account within 24 hrs. We requested a refund 6th December, 16 days ago.
Amazing our money can be taken so quickly, but not refunded.
Luton have been helpful in trying to resolve the situation, it seems Milton Keynes are unaware that our money should never have taken for an item that was not only out of stock but unavailable.

19 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi,

Thank you for taking the time to leave us a review and apologies for any inconvenience that this may have caused you; We can see that the team placed an intercept request on your order on 06/12, however, this process requires that your order is dispatched for us to be able to process the refund via our returns department; please be assured that this was processed at the earliest possible opportunity.

Thank you for taking the time to leave us feedback, if you have any further questions please do get back in touch.

Valorada con 5 estrellas sobre 5

Click and collect

Friendly and very helpful

20 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hello WENDY

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

The team were very responsive in…

The team were very responsive in ordering DVDs and the delivery was quick and efficient. Everyone was friendly and helpful in the shop.

20 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Rosalind

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Christmas

Quick delivery, packeged well. Cnat wait to watch film

17 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Lynda

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

The young man Charlie from Milton…

The young man Charlie from Milton Keynes shop was extremely helpful

14 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hello DEBORAH

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Milton Keynes store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Valorada con 5 estrellas sobre 5

Helpful staff

When I was in the store the product I wanted had sold out but no problem the staff member sorted it out for me and ordered me a copy online for me. The staff member was very knowledgeable about the stock and now the product has arrived at my home I am delighted how it all turned out

8 de diciembre de 2025
Logotipo de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Hi Andrew

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Milton Keynes store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más