I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... Ver más
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86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... Ver más
La empresa ha respondido
Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again
La empresa ha respondido
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Ver más
La empresa ha respondido
I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that... Ver más
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Reino Unido
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The young lady that helped me was great 🌟🌟🌟🌟🌟
I collected a click and collect Nightmare before Christmas pop ornament.

Respuesta de hmv (UK) - Milton Keynes
Easy to order exactly what I wanted on the HMV website, then super speedy delivery to the HMV store. It was there ready for me at my convenience and, as ever, served by helpful, friendly staff. A great shopping experience!

Respuesta de hmv (UK) - Milton Keynes
Frustrating in that my nearest store is 20 miles away. I ordered some vinyl online and no problems with anything until it arrived. 2 (of 4) of the albums were damaged and unplayable. Unfortunately you are not able to send them back but have to visit a store instead in order to exchange or obtain a refund. The service in store was great and albums were replaced without question.

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
HMV DID NOT HAVE THE CD I WAS LOOKING FOR AND I WAS OFFERED THE CHANCE TO RECEIVE IT IN THE POST WHICH I RECEIVED VERY QUICKLY.

Respuesta de hmv (UK) - Milton Keynes
pre-ordered enhypen’s album on 22nd december,album released 16th january. quality of the album is nice and delicery came at the same day as album released

Respuesta de hmv (UK) - Milton Keynes
The staff were amazing a foind my order in quick fashion awesome

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
Ordered online using click and collect. Easy to order online and was kept informed of my purchase. In store I was dealt with promptly on collecting. Recipient was very pleased with his vinyl gift. Friendly and efficient service in store.

Respuesta de hmv (UK) - Milton Keynes
Excellent from start to finish, great communication and very helpful team. Well done HMV

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
Ordered an item 31st Nov in Milton Keynes. Initially told item was out of stock, however it could be ordered for home delivery. We paid £22.99. A week later we had had one email confirming the order, no information about delivery or timeline. A week later we visited our local store Luton, to ask if any more light could be shed on the order. We told the item was out of stock, as in not available. We requested a refund.
Today 23rd December we have received an email stating our money will be refunded within 5 days. The money was taken out of our account within 24 hrs. We requested a refund 6th December, 16 days ago.
Amazing our money can be taken so quickly, but not refunded.
Luton have been helpful in trying to resolve the situation, it seems Milton Keynes are unaware that our money should never have taken for an item that was not only out of stock but unavailable.

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
The team were very responsive in ordering DVDs and the delivery was quick and efficient. Everyone was friendly and helpful in the shop.

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
The young man Charlie from Milton Keynes shop was extremely helpful

Respuesta de hmv (UK) - Milton Keynes
When I was in the store the product I wanted had sold out but no problem the staff member sorted it out for me and ordered me a copy online for me. The staff member was very knowledgeable about the stock and now the product has arrived at my home I am delighted how it all turned out

Respuesta de hmv (UK) - Milton Keynes
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