I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... Ver más
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86-88 Midsummer Arcade, MK9 3GB Milton Keynes, GB
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I was able to get hold of a cd and music from my childhood which I remembered and HMV got it for me when I'm down I try going back to my childhood. to what made me happy. And that cd does it for me e... Ver más
La empresa ha respondido
Advance order placed online Great communications and notification when item was at the store Picked up from store same day, iten was in pristine condition Will use again
La empresa ha respondido
I used website, which was easy to navigate, luckily I was able to do click & collect locally with no extra charges. Within a few days, received email notification that my order has been dispatched &... Ver más
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I collected a new Hawkwind vinyl from the shop in Milton Keynes. One of the records had a shocking amount of cosmetic damage. I took it back to the shop. I told them I was visiting Reading later that... Ver más
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

86-88 Midsummer Arcade, MK9 3GB, Milton Keynes, Reino Unido
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HMV gave me a very good experience. Communication was excellent and product arrived in great condition and on time

Respuesta de hmv (UK) - Milton Keynes
Excellent service from staff, ordered in store and received quick delivery, great item.

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
I ordered three CD’s last Thursday and received confirmation that they had been dispatched. I received one on Friday and one on Saturday, however I’m still waiting - a week later - for the third.
I tracked it on the Royal Mail website and it seems it was sent to the Birmingham sorting office. I live in near Milton Keynes. Not ideal.
I fail to understand why three CD’s, all by the same artist, would need to be dispatched from three separate locations! So much for reducing packaging.

Respuesta de hmv (UK) - Milton Keynes
Helpful shop assistant. Ordered item in store. Straightforward collection in store. Served quickly.

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
The staff in the Milton Keynes shop were very helpful.

Respuesta de hmv (UK) - Milton Keynes
I have not received my parcel and despite messaging customer services I still don’t have a replacement or a refund.
My son’s birthday has now been and gone, yet keep being told to please wait while they contact Royal Mail.
My item was left in a ‘safe place’ but no card left to inform me of where, and no item located.
Edit; it’s now a week later and you’re still telling me to await a response. Shocking customer service!!

Respuesta de hmv (UK) - Milton Keynes
Ordered online as store had no stock quick delivery and easy to collect from the store staff polite and helpful

Respuesta de hmv (UK) - Milton Keynes
The person i saw was very helpful ordering me a,blue,ray dvd for my brother

Respuesta de hmv (UK) - Milton Keynes
Website is easy to use, ordering is simple and delivery was quick. Thank you.

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
It was easy to order online and pick up from local store

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
I got a HMV gift card for a present, I pre ordered a CD and was asked if I wanted a home delivery. Everything went to plan, apart from a very slow Internet connection in the shop. The manager had to to intervene in the end as it took several attempts to order. Everything turned out OK in the end.

Respuesta de hmv (UK) - Milton Keynes

Respuesta de hmv (UK) - Milton Keynes
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