hmv (UK) - Solihull Opiniones 

202
TrustScore: 4.5 sobre 5

4,7

40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I like the option of collecting from store free of charge, thus reducing the risk of postal damage. This particular vinyl was a rare limited edition, it was in stock and not at an inflated price so... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wanted this for a while saw it was still available and purchased it online . Arrived very fast and packaged very well . Saw this series advertised on Sky but I wanted the physical edition, HMV exclusi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Solihull

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

202 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,7

Todas las opiniones

(202)

29.874 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Delivery on time

Delivery on time, packaging fine, product exactly as ordered 👌 👍!!
A great service - shop ordered and Royal mail delivered!!

14 de noviembre de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Barry, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Quick efficient service

Quick efficient service, used click and collect. Showed my HMV receipt of proof of purchase and member of staff promptly gave me my product.

1 de noviembre de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Matthew

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Customer

Thanks for leaving us a great review! We’re so pleased to read your kind comments and look forward to seeing you again soon :-)

Thanks for shopping with hmv

Valorada con 5 estrellas sobre 5

Ordering a cd and enquiring about other titles

The ordering was easy well explained and polite.Good skilled staff.The email contact was efficient and effective.The order arrived as arranged.Thank you .

17 de octubre de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hello 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

3 for £66.00 Bargain!!

I purchased 3 Albums (Records) for £66.00. The Wall, Pink Floyd, Dark Side of The Moon, Pink Floyd and the Best of Stone Roses. Total saving for buying 3 for £66.00 was £38.00. Well chuffed. Excellent quality of repress and album covers. Well done HMV. Keep the offers coming and I’ll always be there.

4 de octubre de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Andy

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great and friendly staff.

Great and friendly staff.
Very helpful.
Clean store.
Has everything I needed.
I would recommend to anyone!

2 de octubre de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Mrs Morris, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

No problems at tall

No problems at tall. Ordered cds online and I picked them up a few days later at the Solihull branch. I was kept informed by email on my order status and when ready to collect. All good, very happy.

9 de septiembre de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi LISA

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Great service

Ordered my vinyl arrived really quickly. Went to collect it no problems.

6 de septiembre de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Wayne

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Pavel

Always pleasant to spend time there.

27 de agosto de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Pav

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Lady was very helpful

Lady was very helpful. She looked up my request and answered all questions.

16 de agosto de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi customer

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

The shop assistant was really friendly

The shop assistant was really friendly. Helped me find was l waa looking for

5 de agosto de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hello!

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Fast and efficient service

Fast and efficient service

18 de julio de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Shirley

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Going with the Flow

Easy to place the order, great service when the item was collected. Thanks Sarah, love Dreamcast x 😂

11 de julio de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Mark

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Great shopping

Real pleasure to visit HMV Solihull. Huge choice of items and the friendliest, funny staff you could wish for.

27 de junio de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi MARTIN

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 3 estrellas sobre 5

Hopeless click & collect system

Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products to be sent to store from central warehouse for collection. Really annoying.

19 de junio de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi there. We're sorry to hear of your confusion. Any items ordered online are sent out to the store rather than being collected directly from the store. Apologies if this was not made clear to you.

However; we do have a service called Ring & Reserve where you can check stock availability in advance and have an item reserved for you for up to three days to collect and pay for in store. To do this; please call 0333 3230 667.

Valorada con 5 estrellas sobre 5

Helpful staff

Found the staff friendly and helpful

17 de junio de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi 

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Mark

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Very good store in Solihull

Very good store in Solihull, lots of choice and well laid out with lots to look through. Found too many things I’ve been after.. and some novelties. Helpful staff, very impressed. my local HMV closed a while ago and I prefer to browse and buy in store so I’m pretty happy to find the store here.

2 de junio de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hello Rich

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

CCMM

Very good service.extremely helpful.

25 de mayo de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Very happy with purchase

14 de mayo de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Customer

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

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