hmv (UK) - Solihull Opiniones 193

TrustScore: 4.5 sobre 5

4,7

40-42 Drury Lane, Mell Square, B91 3BG Solihull, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent and helpful service from your operatives Claire P. and Joyce B. and fast service on unavailable in-store video I bought. The other video will not be available until June so have yet to pick... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The young lady in store was so helpful first she checked to see if the CD was in stock, sadly not be then offered to ordered it in for us without us having to ask if this was possible. Brilliant servi... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Confusing website if you want click & collect in store. Stock levels in store are misleading as these can not be released to click & collect customers. You have to wait for days for identical products... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hi, Unfortunately I had to buy via online as I do like to support the high street and to to get service by a person. Ordering was easy, got what we needed and free delivery, communication thro... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Solihull

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • 40-42 Drury Lane, Mell Square, B91 3BG, Solihull, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

193 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

delivered the product in tome

delivered the product in tome, and in good condition

8 de marzo de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Edward

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Fabulous recommend 100%

Great communication, extremely helpful staff, definitely recommend 100%, very smooth process

26 de febrero de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi ruftytuftyrider

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

No problem ordering at the HMV store

No problem ordering at the HMV store. Very helpful and delivery was prompt. Communication as whole delivery was on time.

26 de febrero de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Michael

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Easy to order and collect from my local…

Easy to order and collect from my local HMV store.
Took slightly longer than I'd expected but not a big deal !

8 de febrero de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi PC

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

Everything was perfect ordering was…

Everything was perfect ordering was easy product came exceptionally fast and comes via email excellent friendly service can't ask for anything more

20 de enero de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Kevin

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 2 estrellas sobre 5

Disappointing This Time

Ordered on line at a good price and then nothing. Went into store for click and collect and nothing! Waited for email and was told item dispatched and then nothing. Contacted hmv and was told it was being looked into. Then was told item had arrived at store but to date no email from store as promised!

15 de enero de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.

Valorada con 5 estrellas sobre 5

Quick delivery to store and regular…

Quick delivery to store and regular email updates.

16 de enero de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

I received very good customer service…

I received very good customer service from HMV in Solihull. I was bought an album that I already had. So I went in to see what my options are. The assistant was really helpful. I was able to exchange it for another album I wanted. This had to be ordered but delivery didn't take long.

11 de enero de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Lesley

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Delivered as promised

4 de enero de 2025
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Mr Edmonds

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Really helpful with information

Really helpful with information.
Great service

30 de diciembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Terri

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Exactly what I wanted.

I had previously ordered a CD for store collection and was greeted by the same member of staff on both occasions. I was treated like a valued customer with helpful information and friendly chatter which I enjoy.
Good staff over AI anyday!

30 de diciembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hello SUSAN

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Easy ordering process

Easy ordering process, items all delivered to local branch, easy to collect items; good experience overall thank you

24 de diciembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Ian.

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

An excellent service provided by HMV

An excellent service provided by HMV. Ordered a dvd box set and was delivered on the day they promised. Thank you

19 de diciembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Gaynor

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Easy pickup and Friendly staff

14 de diciembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Chris

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Person who served me

Person who served me. Knowledgeable and polite. Told me exactly what to expect from order process. Prompt delivery.

9 de diciembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Mrs Gibson

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Good service

Easy ordering, delivery notification and pick up from store. Stress free transaction.

9 de diciembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Gerry

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Loads of gift ideas and team at…

Loads of gift ideas and team at solihull store really friendly and helpful.

1 de diciembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Clear and user friendly website.

Clear and user friendly website.
Good selection of available titles.
No fuss ordering and paying
Efficient and timely delivery

1 de diciembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Michael

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Excellent staff at HMV Solihull

Excellent help from staff at HMV Solihull, a very competitive price and arrived in perfect condition.

23 de noviembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi Keith

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Awesome

Ordered no problems,delivery no problems what more can you say.

20 de noviembre de 2024
Logotipo de hmv (UK) - Solihull

Respuesta de hmv (UK) - Solihull

Hi James

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

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