Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... Ver más
La empresa ha respondido
Unit 1, The Forum, SG1 1ES Stevenage, GB
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Delivery was quick and the item was well packaged. Unfortunately the item arrived damaged (just one of those things!) but I contacted the online help desk and they got back to me within 24 hours to su... Ver más
La empresa ha respondido
Staff are very helpful, friendly and generally knowledgeable on product, if not they'll always find someone who is if you need help. Also enthusiastic and always come across as enjoying their job a... Ver más
La empresa ha respondido
Excellent service all round. Helpful & friendly staff. Store layout is well positioned so you can find what you are looking for easily. Store always looks clean & tidy. Been shopping here for over 2... Ver más
La empresa ha respondido
I tried to order online but couldn't get it to work. The address was correct but the order wouldn't process. I went into the shop and ordered it there and collected it 4 day's later. That was eas... Ver más
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 1, The Forum, SG1 1ES, Stevenage, Reino Unido
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Box set order. Shop staff were very friendly and helpful, nothing was too much trouble, my purchase was sent to my home address and delivery was very quick.

Respuesta de hmv (UK) - Stevenage
It was a present for my grandson for a good end of term report. He loved it

Respuesta de hmv (UK) - Stevenage
Easy process to order and collect vinyl album into store.

Respuesta de hmv (UK) - Stevenage
Very helpful staff
Couldn't find what I was looking for but staff sorted it for me very grateful

Respuesta de hmv (UK) - Stevenage
I bought a CD and discovered it was faulty. I returned it to the shop and a replacement was ordered.

Respuesta de hmv (UK) - Stevenage
Good selection of CDs and vinyl. I had ordered thus particular item on line and collected from the store. Good friendly service.

Respuesta de hmv (UK) - Stevenage

Respuesta de hmv (UK) - Stevenage

Respuesta de hmv (UK) - Stevenage

Respuesta de hmv (UK) - Stevenage
I ordered dvds in store at the same time as purchasing some. The man serving was brilliant. Found what I couldn't in seconds, ordered my box set, explained everything. Professional, friendly ... Spot on. I hope we always have this store here. Remembered me when I went to collect, great service, great guy.

Respuesta de hmv (UK) - Stevenage
Excellent service, made obtaining the album so simple through click & collect, many thanks 👍

Respuesta de hmv (UK) - Stevenage
I bought T-Rex Gold album from HMV online after I purchased a faulty copy in store. I ordered it on a Friday and received it by Monday so fast delivery. I also got my refund with no problem from HMV store. I think it is important to support record stores where possible. We don’t want to have to buy everything from Amazon.

Respuesta de hmv (UK) - Stevenage

Respuesta de hmv (UK) - Stevenage
Excellent service by the staff in the store.

Respuesta de hmv (UK) - Stevenage

Respuesta de hmv (UK) - Stevenage

Respuesta de hmv (UK) - Stevenage
So happy with the speed of the delivery to the store happy with the service and happy with the service from the staff at your store too a BIG 10/10 from me. Will definitely use HMV in the future

Respuesta de hmv (UK) - Stevenage
Used this store for a click and collect order. Was served straight away and my order found without any problem. A good level of service and will definitely use this store again.

Respuesta de hmv (UK) - Stevenage

Respuesta de hmv (UK) - Stevenage
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