hmv (UK) - Stirling Opiniones 

170
TrustScore: 4.5 sobre 5

4,7

Unit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nice & easy collection. The staff are always pleasant in the Stirling store, which is a bonus. I'll continue to do all of my DVD shopping here.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Stirling

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

170 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(170)

31.158 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Staff at Stirling HMV are wonderful

It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at Stirling HMV. They are helpful, friendly, welcoming and efficient. Always ready to chat but still keep moving. It feels like a club. I'd be lost without this branch.

19 de julio de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Marion

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Perfect

Perfect, thank for all the help and explaing everything.

14 de julio de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi AMIR

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Nice & easy collection

Nice & easy collection. The staff are always pleasant in the Stirling store, which is a bonus. I'll continue to do all of my DVD shopping here.

8 de julio de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Dave

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 1 estrellas sobre 5

We got scammed

I go to hmv a lot and I love it but today I went with my siblings and we got 5 posters, the guy at the counter scanned one of the posters like three times and charged us for 7 posters, none of us noticed cause the guy was like talking a lot(probably trying to distract us) and my sister only saw that he charged us for 7 posters when we got home. We went to hmv in the Stirling thistle centre and the guy was like maybe 50-60 years old but I didn’t really get a good look at him because I wasn’t paying attention

10 de julio de 2026
Opinión espontánea
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hello Oscar

Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.

So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.

Valorada con 5 estrellas sobre 5

Very efficient

Very efficient, very quick, great staff experience

5 de julio de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Richard

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 1 estrellas sobre 5

Went to hmv Stirling to pick up an…

Went to hmv Stirling to pick up an order but when I got home there was an item missing when I was informed it was in store!! When I called customer services, they said it was definitely at the store when I was there a week ago!!!

No, ohhh let us get it delivered for you for the inconvenience or let’s give you a wee good gesture voucher.

No!!! It was more like ha ha!! Sorry about that but Off you pop to Stirling again for another 24mile round trip!!! At no expense to yourselves when it was your error!! Got a ridiculous amount of apologies but to be honest a sorry with no effort made doesn’t quite cut it!! It’s a very Poor show hmv!!

Especially in an age where physical media is fragile you’d think you’d want to retain good customers and resolve mistakes!!!

Well I collected my order but that will be the last time. Nobody likes being messed around!!

30 de junio de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Thanks for your review.

We are sorry to hear about this Click & Collect issue and that you were not aware prior to collection that your items had been split into multiple parcels and that this was not made clear upon collection. Please be assured that we have raised this with the relevant department for further investigation. 

We pride ourselves on the service we offer and rely heavily on customer feedback to help us improve. Thank you for taking the time to share your thoughts and suggestions with us.

Valorada con 5 estrellas sobre 5

Excellent Staff service.

25 de junio de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Andrew, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Delivered on time

Delivered on time, easy to collect, friendly staff

27 de mayo de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Linda

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Personalised service at hmv Stirling

Personalised service at hmv Stirling , all the staff are absolutely brilliant. Fantastic selection of music . Always a joy visiting the shop , there probably every 2 weeks.

25 de mayo de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi MaryWilkie

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Stirling store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Always love HMV

Always love HMV. And I always know that if I can't get something in store then I can easily get it delivered to the store where I can pick it up. A good selection of Funko Pops is always a bonus!

14 de marzo de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Ayanna, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Exceptional service

Fast, friendly and efficient service.
Thank you

28 de abril de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Michael

Thanks so much for leaving us a 5-star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Always helpful and friendly as if they…

Always helpful and friendly as if they were glad to see you.

30 de abril de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Tony, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent service and communication

Excellent service and communication

26 de abril de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Supporting a high street store

A happy and helpful staff member helped me by checking the product and ordering it to be delivered to me. This was easy and stress free. I felt pleased to support a high street store rather than using Amazon.

26 de febrero de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi there, 

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Highly recommended…

The ordering was easy through the website. The click and collect order arrived promptly 2 days later and the person who served me was incredibly friendly and complimented my musical taste. Overall a great experience and I would definitely recommend HMV click and collect service!

2 de abril de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Customer

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Amazing staff.

Amazing staff.

29 de marzo de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Amelia

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Excellent service.

Excellent service. Speedy delivery to store. Friendly and helpful staff.

31 de marzo de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi David

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Always a great experience in my local…

Always a great experience in my local Stirling store. Staff are helpful, friendly, easy going and polite and if I can't find what I'm looking for they'll order it in.

14 de marzo de 2026
Opinión espontánea
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Faye

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Easy Ordering & Good service

Helpful staff , prompt and reliable delivery. No hassle pick up from shop.
Excellent service.

6 de marzo de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Joan, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Staff are friendly and helpful

Staff are friendly and helpful

8 de marzo de 2026
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hello there, 

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

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