hmv (UK) - Stirling Opiniones 

171
TrustScore: 4.5 sobre 5

4,7

Unit 29 / 30 Thistle Centre, FK8 2EE Stirling, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was easy to order. The price was actually good. I expected HMV to be expensive but it was only a couple of pounds less to buy secondhand discs! No question - I ordered from HNV. I love the staff at... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nice & easy collection. The staff are always pleasant in the Stirling store, which is a bonus. I'll continue to do all of my DVD shopping here.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as bu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent, friendly personal attention and assistance in HMV's Stirling store. I was after a new stylus for my record player - not in stock but Shirley ordered it. That was Saturday afternoon - receiv... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Stirling

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Unit 29 / 30 Thistle Centre, FK8 2EE, Stirling, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

171 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(171)

31.545 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Order Sent and veryquickly in my HMV…

Order Sent and very quickly in my HMV Shop in Stirling ready for me to collect. Staff very good when I called to collect.

2 de diciembre de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Jean

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 4 estrellas sobre 5

I had a pleasant experience at the HMV…

I had a pleasant experience at the HMV in Stirling. The staff were incredibly helpful and attentive, going out of their way to assist me with my queries. I appreciated the support in suggesting online options when a specific album wasn't available in-store. While I found that some items could be cheaper elsewhere, the quality of service provided made up for the pricing difference. Additionally, handling a return for a Click and Collect order was seamless, thanks to the brilliant management. My only inconvenience was that I couldn't use a gift card online, which required an extra trip. Overall, I'm impressed with the service and would recommend visiting the store for a personal touch. Four stars!

13 de noviembre de 2024
Opinión espontánea
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hello Derrick

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Helpful staff

Helpful staff, quickly found what I was looking for.

1 de diciembre de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hello Maureen

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 3 estrellas sobre 5

Cd refund

The staff were great I just felt I could have been refunded on my 1st visit rather than having to wait until my order came. I purchased the cd in store almost 2 weeks ago!

21 de noviembre de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Elaine,

Thanks for getting in touch.

We're sorry to hear of the delay with your order reaching the store; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.

We can see that your delivery of your order was completed recently and this was collected by yourself, apologies for any disappointment that may have been caused as a result of this slight delay.

Valorada con 5 estrellas sobre 5

Very good service.

Very good service.

5 de noviembre de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi George,

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Good selection of stock and good deals…

Good selection of stock and good deals on. I liked fact that a lot of the boutique label blu rays and 4ks were split by label. As a collector I though this was a nice touch. HMV have really upped their game in terms of 4k over the past few months and I’ll try and support a brick and mortars store when I can if they continue to have good stock and deals

16 de noviembre de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Scott, 

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

First Class Service.

First Class Service.
Friendly Staff.

26 de octubre de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi James

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Easy returns - helpful staff

Ordered DVD to CnC from Stirling. Then couldn't wait and bought it in store. The return, when the DVD arrived in the shop - not normally done for CnC in store - was handled really well. The manager was brilliant.

6 de octubre de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hello Customer,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Staff were very pleasant and very…

Staff were very pleasant and very helpful.
My only complaint is I can buy all these movies for cheaper on Amazon. I realise this is a trade off for the price and the staff wages but…..

I don’t offer solutions just criticism.

8 de octubre de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hello Ian

Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.

We're always looking out for the best possible savings to offer our customers and we update and refresh our promotions regularly so check back soon and we hope you find the bargain you’re looking for :-)

Valorada con 4 estrellas sobre 5

Gift card problems.

I received a gift card but found I could not use it on the online website.
I had to visit the store. Then identify from the website available items then return to store to place order. Quite a waste of time.
Store staff were very helpful at all times.

30 de agosto de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hello Charles

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

A very rare occurrence

The assistant was very, very helpful and couldn't do enough for me. Helped me where to look online for a specific album because HMV didn't stock it. Also got a DVD from the shelves even although I had been looking for it for ages. Hid the DVD as best he could because it was for my husband's birthday, as he was browsing in the shop elsewhere. I wish all shop assistants were as helpful.

22 de agosto de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Matthew

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Manager at Stirling is a top bloke

Manager at Stirling is a top bloke. Really helpful and patient when dealing with a query regarding one of the products.

21 de agosto de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Lex

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Quick and good service

Quick and good service

3 de agosto de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Steve

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

online order

The communication after ordering online was excellent

26 de julio de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi James

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

The staff are friendly

The staff are friendly, helpful, knowledgeable and proficient in carrying out their job. Nothing is too much trouble for them n

27 de julio de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Fiona

Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.

Cheers!

Valorada con 5 estrellas sobre 5

Friendly and helpful

Shirley at the Stirling branch was very friendly and helpful, ordering a DVD from another branch for me and made the whole process really easy.
Will definitely shop there again and recommend to others :-)

10 de julio de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hello Holly-Anne,

Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Stirling store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!

Thanks for shopping with hmv, see you again soon :-)

Valorada con 5 estrellas sobre 5

Best customer setvice!

First class service from Dave and team at Stirling HMV as usual. This is my first choice for music and movies (and occasionally t-shirts and gifts) in the Central Scotland area!

21 de junio de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Craig

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Pre-release order of vinyl.

Pre-release vinyl order. Online ordering process easy to follow. Kept up to date online with the order status. Informed when in store and given a good time frame to collect it. Convenient for me as busy flexible work schedule makes it difficult to receive delivery. In store staff friendly/helpful. Vinyl was well packaged.

20 de junio de 2024
Logotipo de hmv (UK) - Stirling

Respuesta de hmv (UK) - Stirling

Hi Helen

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

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