Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Ver más
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16-17 Regent Street, SN1 1JQ Swindon, GB
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Ordered a couple of vinyl albums, one in the Swindon store and one on website, Staff member in Swindon store so friendly, courteous and helpful helped make the whole process very easy. Kept fully upda... Ver más
La empresa ha respondido
I bought a CD which I brought back the following week as it was faulty (for some reason my CD player just didn’t recognise it). Rosie issued the refund, ordered the replacement, and it arrived by the... Ver más
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Thank you for serving my daughter in Swindon branch to pick up my order of final destination First blood , as I was unwell on that day with shingles ,to collect. DVD was in perfect condition. Sound... Ver más
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When it comes to buying special LP's, that I don't want to be damaged in the post, then its much better to do it the old fashioned way and go to the 'real' shop and talk to people.
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

16-17 Regent Street, SN1 1JQ, Swindon, Reino Unido
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I was trying to buy the good ship murders elsewhere and HMV came to rescue, gave date of arrival and followed through with great service !

Respuesta de hmv (UK) - Swindon
Online Order. Good price, good communication and quick delivery for pick-up from friendly Swindon store.

Respuesta de hmv (UK) - Swindon
Got delayed 4 times and damaged in shipment before i finally got a fixed version

Respuesta de hmv (UK) - Swindon
Really fast delivery
Easy to order in store with friendly staff

Respuesta de hmv (UK) - Swindon

Respuesta de hmv (UK) - Swindon
Helpful assistant who ordered what I needed and it was in store in 5 days! 🙂

Respuesta de hmv (UK) - Swindon
Staff are friendly and help full. And if I order online my dvd always arrive quick.

Respuesta de hmv (UK) - Swindon
Was in Swindon store the guy on the second floor couldn't be more helpful in my search and eventually the order made.

Respuesta de hmv (UK) - Swindon
I ordered a click and collect into store! The staff were lush and we discussed some things about the upcoming httyd movie!

Respuesta de hmv (UK) - Swindon
Good customer service and having shops to go to with good staff that are very helpful

Respuesta de hmv (UK) - Swindon
Pre ordered a vinyl. HMV kept me informed and emailed when my delivery arrived at store. Really helpful friendly staff in store. Great job HMV.

Respuesta de hmv (UK) - Swindon
Good communication throughout. Goods available on time. Done exactly what they said on their "tin", Good Effort all round !!

Respuesta de hmv (UK) - Swindon
Very friendly and efficient service by counter staff

Respuesta de hmv (UK) - Swindon
The staff are always so helpful & friendly. They look for things Ive asked for on the computer. If its in stock, they find it for me. If it isnt, they order it for me. As I have difficulty with leaving my husband who has Alzheimers, it gets delivered to my house. It arrives within a short space of time, very impressed with that.

Respuesta de hmv (UK) - Swindon
Fast, efficient and delivered in time for Christmas!
They found the obscure CD I wanted and got it in two days before they initially said they could.

Respuesta de hmv (UK) - Swindon
order was easy to make and not only that but it arrived sooner than anticipanted so all the family could watch the film over christmas excellent service as always!

Respuesta de hmv (UK) - Swindon
Excellent- staff friendly very helpful and have time for you no matter how busy they are - I always have good service at HMV in Swindon I do hope the shop stays in the town as there is precious little else now they’ve closed most of the shops

Respuesta de hmv (UK) - Swindon
Very kind and helpful staff, even kept a couple of items off to the side when I forgot to pick them up after buying them!

Respuesta de hmv (UK) - Swindon
Bex, the Assistant who served me, was very helpful and knowledgeable.
The DVD arrived in the shop within a couple of days and I was promptly advised by email.

Respuesta de hmv (UK) - Swindon
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