I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Ver más
La empresa ha respondido
Unit 2, 100 - 104 Pydar St, TR1 2BD Truro, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of sat... Ver más
La empresa ha respondido
I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready
La empresa ha respondido
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!
La empresa ha respondido
I ordered a Charli xcx wuthering heights vinyl that said with every vinyl there is a free poster, I did not get a poster with my vinyl and am very disappointed!
La empresa ha respondido
Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 2, 100 - 104 Pydar St, TR1 2BD, Truro, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff are great! Friendly, chatting and grateful for the customer.

Respuesta de hmv (UK) - Truro
I live for music so HMV, for me, is like a lofe support machine! To know that i can still go to a music shop and buy physical music and support the artists that create it gives me a huge amount of satisfaction, and HMV provides me with that. HMV stock a fantastic range of music from all genres and on many formats. They have a huge vinyl selection and, although i don't own a record player, i often buy a record. There is something beautiful about records. Long live HMV!

Respuesta de hmv (UK) - Truro
I ordered 4 different films and the staff made it a really easy process for me and the emails telling me they were ready to collect allowed me to pick them up when I was ready

Respuesta de hmv (UK) - Truro
Great service from the staffs at Cornwall and U.K I bought cds from you and can’t wait to listen to them thank you

Respuesta de hmv (UK) - Truro
Very quick delivery to local store. Staff pleasant and efficient.All worked perfectly. Payment online showed as Sun (newspaper) which was a surprise and concerning at first!

Respuesta de hmv (UK) - Truro
Very friendly and helpful. Ordered a CD and everything was great. Very much appreciated

Respuesta de hmv (UK) - Truro
All the staff at the Truro store are amazing, they always go the extra mile.
All around excellent customer service.
Thank you 🤘😊

Respuesta de hmv (UK) - Truro

Respuesta de hmv (UK) - Truro
HMV are always our go to for vinyl. The store is very well stocked and the staff very knowledgeable and helpful. Online experience is very good. The website is well designed and easy to use. Delivery is on time and very well packaged. The fact that they use Royal Mail is perfect for us, as couriers cannot find our house.

Respuesta de hmv (UK) - Truro
The young lady who ordered my CD was so kind, great customer service. A lovely shopping experience. I don't know her name but she certainly goes above and beyond in customer care. A credit to HMV

Respuesta de hmv (UK) - Truro

Respuesta de hmv (UK) - Truro
I was looking for a particular recording of a CD and I found the staff in Truro extremely helpful and very knowledgeable! Thank you !

Respuesta de hmv (UK) - Truro
The album was ordered to be collected from store. The vinyl was fine but album sleeve is damaged, better packing needed.

Respuesta de hmv (UK) - Truro
Good communication regarding my order and delivered to local HMV store ahead of schedule.

Respuesta de hmv (UK) - Truro

Respuesta de hmv (UK) - Truro
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.