Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... Ver más
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110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB
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Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... Ver más
La empresa ha respondido
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... Ver más
La empresa ha respondido
Should have been 5 stars for customers are updated in time for the delivery and smooth online shopping experience if no poster giveaway available at the Uxbridge shop when pick up the vinyl. The give... Ver más
La empresa ha respondido
I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, Reino Unido
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I love this store so much
HMV is the main reason I'm a Blu Ray Collecter because of their ongoing deals which I love and their new releases to their friendly helpful staff

Respuesta de hmv (UK) - Uxbridge
great staff at uxbridge branch ,very helpful ,had no trouble when i couldn't find the item i was after, the young man looked it up and said they could order it and it would be delivered to me ,so i am giving uxbridge 5 stars

Respuesta de hmv (UK) - Uxbridge
I was very happy with the service I received from hmv Uxbridge the staff are always friendly and helpful.

Respuesta de hmv (UK) - Uxbridge
Very good service. The items arrived on time & without any problems or damage. Well done.👍🏻

Respuesta de hmv (UK) - Uxbridge

Respuesta de hmv (UK) - Uxbridge

Respuesta de hmv (UK) - Uxbridge
I ordered a Pro-Ject E1 turntable to be delivered to my local HMV store. Staff were really friendly and approachable. The turntable arrived promptly and in good condition. Would have liked more info on setting the equipment up for use with headphones (eg needing a separate pre-amp), but that was my lack of prior knowledge rather than the staff's fault, and when I went back for advice it was given in a way that even a non-techy person like myself could understand. Very impressed.

Respuesta de hmv (UK) - Uxbridge
Had exactly what I wanted arrived at my chosen store in good time staff were very polite and helpful

Respuesta de hmv (UK) - Uxbridge
king and friendly staff who were more than happy to help.

Respuesta de hmv (UK) - Uxbridge
Helpful assistants checked what dvd I wanted was available ordered it & I received my order in a few days when I collected it.
Many thanks

Respuesta de hmv (UK) - Uxbridge
Keep you updated via email and collection is very convenient and easy

Respuesta de hmv (UK) - Uxbridge
Easy to order nice quick delivery. Record was packaged well

Respuesta de hmv (UK) - Uxbridge
The young lady was very helpful and patient with me. I'm 76 years old and not very with it!

Respuesta de hmv (UK) - Uxbridge
Because the staff in the Uxbridge branch are very helpful when I ask them to find out when blue ray dvds are coming in

Respuesta de hmv (UK) - Uxbridge

Respuesta de hmv (UK) - Uxbridge
Good service, no waiting time. Had my order ready and the team were very helpful.

Respuesta de hmv (UK) - Uxbridge
The click and collect service was quick and efficient, and the young man who served me was very pleasant and helpful.

Respuesta de hmv (UK) - Uxbridge
I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store) before I took it away. Charlie unpacked it, plugged it all together popped some vinyl on it, then re-packed and boxed it all up again, all with a smile and a "that's no trouble at all" attitude....fantastic experience, thank you!!

Respuesta de hmv (UK) - Uxbridge
Very easy collection. Did not have to wait for my package. It was well packaged too so no damage to the actual product.

Respuesta de hmv (UK) - Uxbridge
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