Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... Ver más
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110 The Chimes Shopping Centre, High St, UB8 1GA Uxbridge, GB
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Unfortunately the dvd we wanted was out of stock but the sales person said it could be ordered and collected within 3 days. We were given the option of buying the cheaper version. Perfect as we didn't... Ver más
La empresa ha respondido
Used click and collect for the new BTS Arirang album. The process was straightforward and the album was ready for collection within the expected timeframe. Staff were helpful when I arrived, and the... Ver más
La empresa ha respondido
Should have been 5 stars for customers are updated in time for the delivery and smooth online shopping experience if no poster giveaway available at the Uxbridge shop when pick up the vinyl. The give... Ver más
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I had a faulty turntable (ordered on line) to return and, just to be sure the replacement one didn't have the same issue I asked if there was any chance it could be tested in store (the Uxbridge store... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

110 The Chimes Shopping Centre, High St, UB8 1GA, Uxbridge, Reino Unido
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Just like the staff. They are very nice and polite at the Uxbridge branch and very knowledgeable about the products they sell.

Respuesta de hmv (UK) - Uxbridge
The staff were knowledgeable despite my request for an obscure DVD, They checked for in stock and as it was not they ordered it for me. The order was quoted for 2 days time and turned up as quoted.
I have found them to be knowledgeable and reliable on this and many other occasions.

Respuesta de hmv (UK) - Uxbridge
I was treated with respect and my delivery was on time thank you

Respuesta de hmv (UK) - Uxbridge
Ordering on line was very easy.
Collecting from my local store, no charge was also a bonus.

Respuesta de hmv (UK) - Uxbridge
Wonderful and very helpful instore staff. The item I wanted wasn't in store and the staff went out of there way to help me. I've now received the boxset and I am very pleased.

Respuesta de hmv (UK) - Uxbridge
I absolutely love shopping at HMV for boxset and dvd’s. The staff are really friendly at my local Uxbridge store. They are always on hand to answer any of my questions.

Respuesta de hmv (UK) - Uxbridge
Excellent service:fast and efficient. My collection from the store was planned for and was easy for me to collect.

Respuesta de hmv (UK) - Uxbridge
Very friendly staff, great customer service and easy collection service.

Respuesta de hmv (UK) - Uxbridge
The atmosphere and staff make the experience so lovely

Respuesta de hmv (UK) - Uxbridge

Respuesta de hmv (UK) - Uxbridge
Staff interested and knowledgeable about music 🎵.

Respuesta de hmv (UK) - Uxbridge
I find the company polite and helpful in store
Once order is processed i like the way customer is emailed about product every step of its journey.

Respuesta de hmv (UK) - Uxbridge
Hi, I shop at your store in Uxbridge regularly. I yesterday Sept 2nd 2024 returned a pair of MIXX headphones that was broken. The girl who helped me I cannot remember her name, but she has short hair, a nose ring and is awesome. She did find something which is my fault, so I apologize to her. I brought the wrong box and wrong receipt for the headset that was broken, regardless she took it back I upgraded a bit, but once again your staff there ALWAYS GO OUT OF THEIR WAY TO DO THE RIGHT THING. Thank you, I will go there today with the correct packaging and receipt if it makes a difference.

Respuesta de hmv (UK) - Uxbridge

Respuesta de hmv (UK) - Uxbridge

Respuesta de hmv (UK) - Uxbridge
Great service! Did not have Album in stock, ordered, came really quickly, collect from store guys were really helpful and knowledgeable!

Respuesta de hmv (UK) - Uxbridge
Order was quickly dispatched and arrived at store on time very pleased

Respuesta de hmv (UK) - Uxbridge
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