Visited hmv store in wigan 30/10/24 gentleman called Steven went above and beyond his duties to help us purchase a record that we desperately wanted . He tried their website and no luck and then trie... Ver más
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Unit 1, 19 Grand Arcade,, WN1 1BH Wigan, GB
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Visited hmv store in wigan 30/10/24 gentleman called Steven went above and beyond his duties to help us purchase a record that we desperately wanted . He tried their website and no luck and then trie... Ver más
La empresa ha respondido
Two young female assistants behind counter today, one was dealing with an elderly man and one was dealing with my enquiry. She found what I wanted on the computer and ordered it. She was friendly and... Ver más
La empresa ha respondido
It’s really a pleasure to deal with people in store who know their job and add the human face to online shopping. Having goods delivered is useful but we need the physical shop where we can interact a... Ver más
La empresa ha respondido
Went in the shop on Saturday morning and placed an order for a DVD. Received notification throughout the process. Received notification that the DVD was in the store ready for picking up on the Tuesd... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 1, 19 Grand Arcade,, WN1 1BH, Wigan, Reino Unido
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Product was listed at a competitive price. Service was prompt and hassle free and disc was securely packaged on receipt.

Respuesta de hmv (UK) - Wigan
I ordered Mika's latest cd Hyperlove prior to seeing him at the AO Arena in Manchester. HMV had the cd in stock for cnc. I've deducted a point for the length of time from order to pick up date, which was 6 days.

Respuesta de hmv (UK) - Wigan
Loved hmv since I was a teenager..if I can't purchase in store then its just as easy ordering online and collected after a few days ..

Respuesta de hmv (UK) - Wigan
Very easy to order the sales girl was great

Respuesta de hmv (UK) - Wigan
I ordered a vinyl album instore at the Wigan branch and it was ready to collect within the timescale indicated. The price was very competitive and the album is in excellent condition.

Respuesta de hmv (UK) - Wigan

Respuesta de hmv (UK) - Wigan
difficult to get cd s when I paid in advanced

Respuesta de hmv (UK) - Wigan
I managed to purchase the e products i wanted.I was kept informed of the delivery status.When and if the product was dispatched. The products where well pa ked

Respuesta de hmv (UK) - Wigan
Easy to place an order, convinient location for collection.

Respuesta de hmv (UK) - Wigan
Extremely helpful, and trustworthy. Would shop from there a thousand times

Respuesta de hmv (UK) - Wigan
Great all round customer service from instore & online purchasing. Staff go out of their way to be helpful & are so friendly & polite.

Respuesta de hmv (UK) - Wigan

Respuesta de hmv (UK) - Wigan

Respuesta de hmv (UK) - Wigan
Pre-ordered a vynl, which was delivered the day before release date. Excellent communication of order. Kept informed all the way through.
Very pleased... will definitely use online ordering again.

Respuesta de hmv (UK) - Wigan
Staff in the shop were very helpful and efficient and the Blu-ray was delivered when promised. Notifications were very prompt and collection was easy.

Respuesta de hmv (UK) - Wigan
From the order being place at the Wigan store to receiving my item, my experience with store staff, being kept informed at every point by being sent delivery updates I consider my experience to be problem free. Well done HMV.

Respuesta de hmv (UK) - Wigan

Respuesta de hmv (UK) - Wigan
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