hmv (UK) - Yeovil Opiniones 

199
TrustScore: 5 sobre 5

4,8

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de música
  2. Tienda de CD
  3. Tienda de DVD
  4. Tienda de discos
  5. Tienda de audio para el hogar
  6. Tienda de camisetas

Sobre hmv (UK) - Yeovil

Escrito por la empresa

At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!

Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.

Make yourself comfortable in the real home of entertainment.

Contact Us For Customer Support

hmv (uk)

Escrito por la empresa

home of entertainment since 1921

hmv.com/store

Check out our latest offers:


Información de contacto

  • Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

199 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(199)

30.066 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

I have paid for a copy of the The…

I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all

13 de marzo de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Customer

Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now on it's way to you and should arrive soon. Regards

Valorada con 5 estrellas sobre 5

Quick & easy

They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.

11 de marzo de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Sherwood, 

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Yeovil branch staff are always…

Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.

14 de febrero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hello PIP

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 1 estrellas sobre 5

DVD wouldn’t work all my other dvds…

DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke

6 de marzo de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Donna, 

Thank you for your feedback. 

We are very sorry to hear of your disappointment following your recent experience with us, please be advised that our hmv stores are exchange only and we unfortunately do not offer postal replacements. 

We certainly appreciate your comments and please be assured that they shall be passed to the relevant team for review.

Valorada con 5 estrellas sobre 5

Staff are always lovely and I've never…

Staff are always lovely and I've never had any problems there. Ordered a t-shirt from online to store pickup and it was ready super quick :)

5 de enero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Bee

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

My order was processed quickly and…

My order was processed quickly and efficiently and I was kept informed on both despatch and arrival at the Yeovil store My order arrived sooner than expected so a first class service and experience all round

15 de febrero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Stephen

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Comedically good

Checked online to see if stock was at the Yeovil store. When I got there I couldn’t find the vinyl I was after, asked one of the staff took me straight to the record. It was almost comedic how well he knew where everything was. Great service, would recommend.

16 de febrero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Matt

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Birthday present

Two great staff helped me over and above with two separate queries excellent customer service.
One man in particular he may be the manager he has been in the Yeovil branch for absolute years I wanted a certain cd for my Dads birthday he went through songs on his phone to help me and realised it wasn’t available yet but he recommended a different album which my Dad loved.
Nothing is ever to much for this member of staff he is always helpful & knowledgeable I will find out his name.
Elle 🙂

6 de febrero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Elle

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Super helpful staff as always

Super helpful staff as always

14 de febrero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Mr

Thanks for your review, we love seeing 5 stars and happy customers!

Hope you choose to shop with us again soon,

Thanks.

Valorada con 5 estrellas sobre 5

Great Customer Experience

Team were very helpful in helping me locate an exclusive vinyl, the last of which was held back by a member of staff. Annabel kindly let me buy the one she had reserved which I was very thankful for :) very good customer experience!

13 de febrero de 2026
Opinión espontánea
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Nathaniel

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Really helpful everyone in shop

Really helpful everyone in shop, go out of there way to help as much as can , and find any news about your ordered item .

11 de febrero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Mrs

Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Yeovil store!

Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.

Thanks so much and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

HMV customer service

Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt.
Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that wasn’t in the store. This got delivered promptly via post. Very helpful and empathetic. Will shop there regularly. Great team.

18 de enero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hello Jules,

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Wanted a specific vinyl which was…

Wanted a specific vinyl which was ordered in store and delivered to my home. Very happy with the service provided in store.

Thanks

4 de febrero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hello Customer

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 4 estrellas sobre 5

Recently ordered a vinyl record from…

Recently ordered a vinyl record from the site, coming from this store. Well packaged and somewhat quick delivery, small bend on top right of cardboard but I’m sure not the teams fault.

18 de enero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Tom

Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)

Have a great day!

Valorada con 5 estrellas sobre 5

Quality service

Everything from ordering to collection was made simple.

11 de enero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Ges

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 4 estrellas sobre 5

Reliable supplier of numerous CDs / DVDs

Reliable supplier of wide selection of CDs / DVDs. Earlier availability would be welcome, but not essential. Great store.

7 de enero de 2026
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hello Steve

Thanks for leaving us a great review!

We were so pleased to read your comments and look forward to seeing you again soon.

Valorada con 5 estrellas sobre 5

Great friendly helpful service

Great friendly helpful service

30 de diciembre de 2025
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi paul

Thanks so much for leaving us a 5 star review - we’re over the moon!

Thank you for shopping with hmv and we hope to see you again soon :-)

Valorada con 5 estrellas sobre 5

Very polite staff and quick to help

Very polite staff and quick to help. An amazong experience! I recomand with confidence! Keep it like this!

20 de diciembre de 2025
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hi Marian

Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.

See you soon :-)

Valorada con 5 estrellas sobre 5

Excellent service by sales person

Excellent service by sales person. Assisted greatly trying to find a certain EP. Subsequently ordered from store and collected within a couple of days. Great service.

20 de diciembre de 2025
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hello Richard

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Click and collect was straightforward.

14 de diciembre de 2025
Logotipo de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil

Hello James

Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!

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