Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Ver más
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Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX Yeovil, GB
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Whether it is online or in store THE HMV experience is always top notch. All stock easy to find, website easy to navigate and prices are very competitive. Staff at Yeovil branch are always friendly... Ver más
La empresa ha respondido
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt. Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that... Ver más
La empresa ha respondido
Two great staff helped me over and above with two separate queries excellent customer service. One man in particular he may be the manager he has been in the Yeovil branch for absolute years I want... Ver más
La empresa ha respondido
I could order CDs from Amazon without ever leaving my chair but I like to support high street stores. HMV are always helpful so I patronise them when I'm in Yeovil (Somerset). So far they haven't let... Ver más
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Escrito por la empresa
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportEscrito por la empresa

Unit 16, Vicarage Walk, Quedam Shopping Centre, BA20 1EX, Yeovil, Reino Unido
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I have paid for a copy of the The Traving Willburys LP volume Three only to find it is out of stock, if had known that I would have obtained elsewhere it’s been sometime since I ordered it but have no update at all

Respuesta de hmv (UK) - Yeovil
They ordered me a DVD which arrived a few days later and they texted me - no issues with order or collection.

Respuesta de hmv (UK) - Yeovil
Yeovil branch staff are always welcoming, friendly and very helpful.
It is a valuable store to us customers so it must be kept 'up and running'.

Respuesta de hmv (UK) - Yeovil
DVD wouldn’t work all my other dvds work I had to go out of my way to take it back for to try and get it replaced then to they saying oh it can’t be delivered you have to come into store to collet it when I have payed for it to be delivered
It’s a joke

Respuesta de hmv (UK) - Yeovil
Staff are always lovely and I've never had any problems there. Ordered a t-shirt from online to store pickup and it was ready super quick :)

Respuesta de hmv (UK) - Yeovil
My order was processed quickly and efficiently and I was kept informed on both despatch and arrival at the Yeovil store My order arrived sooner than expected so a first class service and experience all round

Respuesta de hmv (UK) - Yeovil
Checked online to see if stock was at the Yeovil store. When I got there I couldn’t find the vinyl I was after, asked one of the staff took me straight to the record. It was almost comedic how well he knew where everything was. Great service, would recommend.

Respuesta de hmv (UK) - Yeovil
Two great staff helped me over and above with two separate queries excellent customer service.
One man in particular he may be the manager he has been in the Yeovil branch for absolute years I wanted a certain cd for my Dads birthday he went through songs on his phone to help me and realised it wasn’t available yet but he recommended a different album which my Dad loved.
Nothing is ever to much for this member of staff he is always helpful & knowledgeable I will find out his name.
Elle 🙂

Respuesta de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil
Team were very helpful in helping me locate an exclusive vinyl, the last of which was held back by a member of staff. Annabel kindly let me buy the one she had reserved which I was very thankful for :) very good customer experience!

Respuesta de hmv (UK) - Yeovil
Really helpful everyone in shop, go out of there way to help as much as can , and find any news about your ordered item .

Respuesta de hmv (UK) - Yeovil
Looking for specific vinyl and swapping a duplicate from Christmas with not gift receipt.
Didn’t question validity and swapped for a credit note which I used with help to order a specific vinyl that wasn’t in the store. This got delivered promptly via post. Very helpful and empathetic. Will shop there regularly. Great team.

Respuesta de hmv (UK) - Yeovil
Wanted a specific vinyl which was ordered in store and delivered to my home. Very happy with the service provided in store.
Thanks

Respuesta de hmv (UK) - Yeovil
Recently ordered a vinyl record from the site, coming from this store. Well packaged and somewhat quick delivery, small bend on top right of cardboard but I’m sure not the teams fault.

Respuesta de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil
Reliable supplier of wide selection of CDs / DVDs. Earlier availability would be welcome, but not essential. Great store.

Respuesta de hmv (UK) - Yeovil

Respuesta de hmv (UK) - Yeovil
Very polite staff and quick to help. An amazong experience! I recomand with confidence! Keep it like this!

Respuesta de hmv (UK) - Yeovil
Excellent service by sales person. Assisted greatly trying to find a certain EP. Subsequently ordered from store and collected within a couple of days. Great service.

Respuesta de hmv (UK) - Yeovil
Friendly and knowledgeable staff. Click and collect was straightforward.

Respuesta de hmv (UK) - Yeovil
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