Holocene Motor Group Opiniones 

216
•
TrustScore: 2.5 sobre 5

2,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I went to Holocene for a simple window replacement (the existing one had been broken) and they agreed to use OEM parts for the window. The fitting of the new window was obviously not accurate owing to... Ver más

Valorada con 1 estrellas sobre 5

I’ve been driving for 30 years and using lots of garages throughout this time. This is hands down the worst one I have ever had the misfortune to use. Big talk of great work from the man VJ but... Ver más

Valorada con 5 estrellas sobre 5

Louis, my favourite car fixer works here now, I've followed him around for years because I know he's trustworthy and does his best to save me ££s when he can. Holocene has added a whole new dimension... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

I found more things going wrong with my car after it went into this garage for repairs!! Pretty high labour charges that don't add up and they tell me they didn't charge for diagnostics etc, but they... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de automóvil
  2. también en la categoría
  3. Estación de inspección de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de aire acondicionado para automóviles
  6. Servicio de cambio de aceite
  7. Servicio de chapa y pintura

Información proporcionada por diversas fuentes externas

Independent Car Specialist Here at Holocene we offer many different services such as: Accident Repair, MOT services, Full services, Bodywork repair and much more. Pop by or give us a call and we will be more than happy to help you.


Información de contacto

2,6

Malo

TrustScore: 2.5 sobre 5

216 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,6

Todas las opiniones

(216)

2 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have used Holocene over a number of …

I have used Holocene over a number of years and can honestly say that this business has given me a totally honest service. This service has been enjoyed by my friends and associates as well.
They listen to what my problem is and recommended appropriate action at a very reasonable cost.
They manage their customers with empathy and honesty and which is a rare thing in any business today.
They are the total opposite to the reputation of most garages
.I recommend Holocene for their honesty,integrity and service.

12 de septiembre de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Hi, Martyn, thank you very much for your honest & kind words about our garage and team. We appreciate every customer at Holocene and are very pleased you took the time to write us such a nice review. Thank you and we will see you again soon.

Valorada con 5 estrellas sobre 5

Very Good

Friendly, professional and competent. Problem was diagnosed and fixed in a few hours. No reservations. Have used before, will use again.

1 de septiembre de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Hello Mark,

Thank you for leaving us a review. It is extremely gratifying to hear when one of our customers is satisfied with our service. I'll be sure to share your review the Holocene team. We look forward to seeing you again.

Valorada con 5 estrellas sobre 5

Repairs appear to be well done

Repairs appear to be well done, and they kept within the original quote.

I will employ them again.

16 de agosto de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you kindly for leaving a review Mr Willami. We enjoyed working on such a timeless classic. Thank you for your business we hope to see you again.

Valorada con 5 estrellas sobre 5

Good honest and fast service

Good honest and fast service. Will be back for a service in a year!

3 de agosto de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you for leaving us a review Mr Anderson Munoz Gonzalez. We hope to see you again in a years time.

Valorada con 5 estrellas sobre 5

Amazing service, fast quality repair work

Amazing service, my car failed a MOT on the other side of London, I was able to book the car in for repairs the same day and get the repairs completed at Hoocene the same day. Absolutely awesome service!

31 de julio de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you very much for leaving us a review! We are very pleased that you are happy with the service you received with us. We hope to see you again soon.

Valorada con 4 estrellas sobre 5

Car was booked in for MOT

Car was booked in for MOT. It took a little longer than the time suggested but passed no problem. Reception staff were efficient and welcoming. Recommended

25 de julio de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you for taking the time to leave us a review Mr Cotter, we appreciate your business.

Valorada con 5 estrellas sobre 5

Very efficient service

Very efficient service. Staff were pleasant and friendly

24 de julio de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you for taking the time to leave us a review Keisha, we hope to see you again.

Valorada con 5 estrellas sobre 5

This has to be the best garage in …

This has to be the best garage in London. Service is impeccable. Staff are knowledgeable and delightfully free from the normal sharp intake of breath often associated with so many other repair and service centres.

The amount of police cars and Addison Lee vehicles booked in is testament to the level of trust that public services and large corporations place in Holocene

When I move out of London, I will still be driving back to Holocene for any service.

I almost didn't want to place a good review here for fear of them being overwhelmed with bookings - I rather fancied keeping their excellent service to myself !

20 de julio de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you so much for your kind words Duncan. We are glad to hear that you were satisfied with our service. Please keep the referrals coming! We really appreciate your business and try our best to keep our customers happy at all times. If you are happy we are happy! Thank you for your visit and we'll see you again soon.

Valorada con 5 estrellas sobre 5

The service was brilliant

The service was brilliant! They were up front with me from the start and the work was done quicker than expected. Got the car back nice and clean. I would recommend them!

13 de julio de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you Neil, we try our best to be as fast and officiant as we can. We are glad you are happy with our service at Holocene. See you again soon.

Valorada con 2 estrellas sobre 5

I found more things going wrong with my …

I found more things going wrong with my car after it went into this garage for repairs!! Pretty high labour charges that don't add up and they tell me they didn't charge for diagnostics etc, but they charge for something else instead to make it up. The serious problem is that I took my car to another mechanic for a second opinion and I'm being told that there were things which were supposed to be fixed and were not fixed or replaced!! I was shocked to find out, like most people, I'm not a motor mechanics and it's already sad when you need had to ask a second opinion from another professional! Just be warned, before you go here, get a accurate costing or quote first and compare with other places, even the manufacturer dealership or garage might not be much more expensive than this place. They're not as honest as other reviews make them out to be!!

24 de junio de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

We are very sorry to hear about your experience. We would like to have an understanding of exactly the known faults with your car or what the other mechanic found. This way we will have the opportunity to discuss the problem. Please let it be known it is never our goal to deceive a customer or charge for unnecessary work. We believe our positive reviews are evidence of this fact.

If you would like to discuss this further or have any additional information, please do not hesitate to contact us on service@holocenemotorgroup.com with your contact information and a member of our team will call you to resolve this issue or your concerns.

Valorada con 4 estrellas sobre 5

Our experience has been excellent where …

Our experience has been excellent where our car in concerned. Holocene have looked after us for at least ten years and have always been friendly and efficient.

John R Murray – Islington

16 de junio de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you so much for your kind words Mr Murray. You are a valued customer to us at Holocene. See you again.

Valorada con 5 estrellas sobre 5

Fast and professional

Fast and professional. Waiting room very clean. Maybe a coffee machine vender?

2 de junio de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you for taking the time out of your day to leave us a review Wesley Riberio, every review counts to us. We've taken note of your comment about installing a coffee machine that would be a nice touch. Thank you again -Holocene Motor Group

Valorada con 5 estrellas sobre 5

Brilliant service, genuine people, a garage you can truly trust

After taking my car to Holocene for an MOT last month, I was incredibly impressed with them.
As the car was due a service, I decided to take it back this week. Once again, I have been incredibly impressed with their professionalism, expert knowledge and price.
They are genuine and accommodating, and really do go the extra mile to ensure the customer is happy.

Once again, A+ service, I am an extremely happy customer!

28 de abril de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit. - Holocene Motor Group

Valorada con 5 estrellas sobre 5

I searched for a garage I could trust

I searched for a garage I could trust. I found Holocene and read an abundance of good reviews. They didn't disappoint.

18 de abril de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit. - Holocene Motor Group

Valorada con 5 estrellas sobre 5

Excellent Service

I received outstanding service from Holocene Motor Group. I took my 1993 Honda Civic in to them as a last resort. Having had the engine rebuilt (badly) by another company, I wasn't convinced that they would be able to sort the problems out. Miraculously, due to their rigorous testing and diagnosis of the issues they were able to get my much loved car, not only back on the road but purring along beautifully! Thanks you so much.

31 de marzo de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you for your kind words, We always appreciate your business. - Holocene Motor Group.

Valorada con 5 estrellas sobre 5

Great service!

30 de marzo de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you very much for leaving a review for Holocene. Much appreciated. - Holocene Motor Group

Valorada con 5 estrellas sobre 5

thorough and efficient job

Louis, my favourite car fixer works here now, I've followed him around for years because I know he's trustworthy and does his best to save me ££s when he can. Holocene has added a whole new dimension of professionalism to the job, like a nice comfortable reception, computerisation, and a shining bright clean car at the end of it. PLus they found my friends purse she's lost in my car, and returned it with the cash still inside. Gets my vote!

21 de marzo de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you so much for your kind words. We are glad to hear that he did a great job and has been able to deliver First Class treatment to you as always. Please keep the referrals coming! We really appreciate your business. We try our best to keep our customers happy at all times. If you are happy we are happy! Thank you for your visit. - Holocene Motor Group

Valorada con 5 estrellas sobre 5

Excellent service.

I found the staff here very helpful, knowledgeable, professional and trustworthy.

16 de febrero de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you very much for leaving a review. We are glad for your visit and that you found the experience at Holocene a pleasant one.

Valorada con 5 estrellas sobre 5

best garage I've been to

Potentially a little more expensive but we 100% think it's worthwhile. They are trustworthy, efficient and easy to work with.

14 de febrero de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you very much for leaving a review for us we appreciate your business and kind words. We are looking forward to your next visit. - Holocene Motor Group

Valorada con 5 estrellas sobre 5

professional, thorough and generous

Took the car in yesterday as it was juddering away like a good'un. Other garages muttered darkly about wishbones but Holocene found a cheaper problem. Very good communications and price and service. Despite being a very small job they valeted the car inside and out. Also it is very reassuring to deal with a small business that has all the details organised. The reception area is super clean and comfortable and the whole atmosphere is one of calm and efficiency. Will use more often.

7 de febrero de 2017
Opinión espontánea
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Respuesta de Holocene Motor Group

Thank you for taking the time to leave us a review and your kind words Colin. We look forward to seeing you again. - Holocene Motor Group

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