Lovely staff especially the lady who gave us the picture hanging tip! I didn’t get her name but operator 222860 at the checkout. Well stocked, clean tidy shop with competitive prices. Homebase always... Ver más
Localización
Cambiar localizaciónWillowburn Avenue, NE66 2JH Alnwick, Northumberland, GB
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Consulta las opiniones de los clientes
Called to collect 13 pre-ordered bags of soil/compost and whilst in the Alnwick store decided to purchase some large ceramic pots. At the checkout we were served by Martin, and asked for assistance c... Ver más
After being failed by the first two shops we checked to get gear for our archaeological field school students, the team at Alnwick Homebase got us sorted! Lovely staff, super helpful and empathetic... Ver más
Once again, no one was at the cash registers, so I had to queue up at the customer service desk. There were already six people in the queue waiting to pay for their goods. The lady behind the desk c... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Alnwick
Escrito por la empresa
Homebase
Escrito por la empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Willowburn Avenue, NE66 2JH, Alnwick, Northumberland, Reino Unido
- 0345 640 7842
4,6
Excelente
105 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 15% de las opiniones negativas
Suele responder en menos de 1 semana
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great service click and collect it's…
Great service click and collect it's very convenient thanks.
2 de diciembre de 2024
Opinión espontánea
Excellent Customer Service
The customer service advisor made sure that details of my returned click and collect product was noted to enable an online refund to be made by her manager.
Many thanks
25 de noviembre de 2024
Opinión espontánea
Waited less than a minute to pick up my…
Waited less than a minute to pick up my order
19 de noviembre de 2024
Opinión espontánea
The order was placed and I picked it up…
The order was placed and I picked it up the next day..
Martin was at the till, and, as is usual, he was friendly and efficient, and it is always a pleasure to shop at Homebase, with Martin and the rest of the staff there. Thank you very much!
16 de noviembre de 2024
Opinión espontánea
Easy to use the website and collect the…
Easy to use the website and collect the items
1 de noviembre de 2024
Opinión espontánea
Thank you Alnwick
Quick & easy
Friendly helpful staff
What more do you need?
Thank you Alnwick
30 de octubre de 2024
Opinión espontánea
Wrong Article sent had to go to the…
Wrong Article sent had to go to the branch to exchange
16 de octubre de 2024
Respuesta de Homebase - Alnwick
Hi David,
Thank you for sharing your feedback with us. We're sorry to hear that you were disappointed. Since your review relates to an online order, we would appreciate it if you could update your review by selecting 'no specific location'. If you’d like to discuss your concerns further, please don’t hesitate to reach out to us here: https://help.homebase.co.uk/hc/en-gb/requests/new.
Thanks,
Team Homebase
You can always rely on Homebase for…
You can always rely on Homebase for quality products. Online shopping and being contacted for click and collect. Staff at Alnwick are very friendly and helpful. A great plus is you can take your friendly dog in!
7 de octubre de 2024
Opinión espontánea
MUCH VALUED SUPPORT WHEN NEEDED
Called to collect 13 pre-ordered bags of soil/compost and whilst in the Alnwick store decided to purchase some large ceramic pots. At the checkout we were served by Martin, and asked for assistance collecting our goods and loading them into our car. Martin’s customer service was outstanding, helping in any way he could. Suffice to say he ensured that we received much valued help that turned a potential nightmare into an easy visit. Thanks to all concerned for your help.
2 de octubre de 2024
Opinión espontánea
Customer service
Although the staff were very busy putting out Christmas decorations the store was clean and tidy and all the staff were very friendly and helpful. Excellent customer service offered by Micheal on check out and Scott helping load our car.
2 de octubre de 2024
Opinión espontánea
The member of staff on the till is a…
The member of staff on the till is a credit to the store he is so friendly and greets everyone with a smile and pleasant comments!
2 de octubre de 2024
Opinión espontánea
Great service and products
Martin was as always very helpful making sure I didn’t miss any offers
1 de octubre de 2024
Opinión espontánea
Helpful staff at the cash out.
28 de septiembre de 2024
Opinión espontánea
No issues ordering or picking up
No issues ordering or picking up . Just wanted rollers etc but way more expensive than other shops
27 de septiembre de 2024
Opinión espontánea
Excellent Click and Collect service
Placed the order and had confirmation in minutes and then collected within a few minutes if that.
Everything ready and waiting all good - outstanding friendly service - thank you.
26 de septiembre de 2024
Opinión espontánea
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