Homebase - Ashbourne Opiniones 

63
TrustScore: 4.5 sobre 5

4,4

Waterside Park, Clifton Road, DE6 1DG Ashbourne, Derbyshire, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Had a receipt. Took back the same day! Told they were going into administration so NO returns or exchanges with a receipt!!! A joke!! Rob your customers who have been regular for years. Terrible. Stuc... Ver más

Valorada con 3 estrellas sobre 5

I chose a store where the items I wanted were listed as 'in stock' for Click & Collect. I was phoned before I went to collect my order that, unfortunately, some of my items were not available & their... Ver más

Valorada con 5 estrellas sobre 5

I visited a lot of places for my new kitchen and bathroom - Wrens, Howdens, B&Q and the service from Jason was exceptional from start to finish. The kitchen and bathrooms are reasonably priced... Ver más

Valorada con 5 estrellas sobre 5

My order was ready to collect within the hour. Quickly informed by text. Helpful staff at customer service. Thank you


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Waterside Park, Clifton Road, DE6 1DG, Ashbourne, Derbyshire, Reino Unido

  • 0345 640 7850

4,4

Excelente

TrustScore: 4.5 sobre 5

63 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 45% de las opiniones negativas

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4,4

Todas las opiniones

(63)

741 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ashbourne Homebase

Great service from start to finish. Ordered 2000L store it out keter box to click and collect at the Homebase store in Ashbourne. One of the few stores that did click and collect in our area.
We arrived in our car and as the two men in store wheeled out the package it was clear it wouldn’t fit in the car.
So, we had to drive the 20miles back home to pick up our van and drive back. The same two assistants wheeled the package out to our van and helped us load it in. They were both so lovely,helpful and courteous.
The lady on the till was also lovely and chatty.
Really great service thankyou.

6 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I haven't collected my order!!!!!!!!

I haven't collected my order!!!!!!!! Got a text saying thanks for collecting but I'm still sitting in work....I do hope my product is there when I go an try to collect it given I've paid for it!

29 de abril de 2024
Opinión espontánea
Logotipo de Homebase - Ashbourne

Respuesta de Homebase - Ashbourne

Hi Alastair​, 

Thanks for your feedback. We’re sorry for any disappointment this has caused to you! We've spoken to the store who have confirmed the item is still awaiting collection. The store should be reaching out to you soon. Please let us know if you need any further support.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Homebase for compost.

Homebase is always simple to do click and collect from, and the offers are good on compost but what keeps me going back is the staff at Ashbourne. Every single time I have been they have been wonderfully friendly and helpful and helped me to get the heavy bags into the car. I couldn't manage on my own so it is very much appreciated. Even the young members of staff are friendly and polite. Keep up the good work! It's appreciated.

27 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My chairs were ready and awaiting…

My chairs were ready and awaiting collection from the Ashbourne shop. Very nice staff who loaded them in my car and were nice and efficient too. Shame I had to travel 22 miles to get them instead of them being delivered to the derby store but heyho I’ve got them.

26 de abril de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Didn't like being followed by a store…

Didn't like being followed by a store detective before we collected our item .... Staff were condescending. . A poor experience overall ...really wished id bought online or from somewhere else ... Retail experiences these days are really dreadful .

9 de abril de 2024
Opinión espontánea
Logotipo de Homebase - Ashbourne

Respuesta de Homebase - Ashbourne

Hi ian,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, and I could see my purchase waiting for me when I went to collect it.

21 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love Ashbourne Homebase…

Love Ashbourne Homebase…staff are always so friendly and helpful and store always clean and organised.

16 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Ashbourne

Respuesta de Homebase - Ashbourne

Hi Gem​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

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