Homebase - Birmingham Selly Oak Opiniones 

151
TrustScore: 4 sobre 5

4,2

Harbourne Lane, Selly Oak, B29 6TL Birmingham, West Midlands, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I went to Homebase ,didn't realise the car park has a limit of 90 mins,i was 10mins over, So I got fine of 100 Pounds. I think it's really not fair, and unjust. So they have scamped a pensinor, hoping... Ver más

Valorada con 5 estrellas sobre 5

Everything went well and I enjoyed my purchase which is a good quality. I love home base at selly Oak it is a fantastic place those garden centre and you can get everything you need to for home decora... Ver más

Valorada con 5 estrellas sobre 5

Easily ordered paint on line for click & collect at my local Homebase. Text confirming order was ready received within 10minutes and it was collected within an hour of order being placed. Got a great... Ver más

Valorada con 5 estrellas sobre 5

I wanted to buy a lawnmower, and was helped several times by an employee, Sheridan. Although she was busy setting up a nearby display, she was friendly and helpful every time, and never made me feel l... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Birmingham Selly Oak

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Harbourne Lane, Selly Oak, B29 6TL, Birmingham, West Midlands, Reino Unido

  • 0121 472 9950

4,2

Muy bueno

TrustScore: 4 sobre 5

151 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 53% de las opiniones negativas

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4,2

Todas las opiniones

(151)

818 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dulux Absolute White

Was looking for a couple of cans of Dulux 5L Absolute White emulsion, your website said Selly Oak had 3 in stock but I only found one on the shelf. I ask one of the staff and he was very helpful, he checked first on the system there and within a few minutes he'd found me another can. Very pleased with the customer service

23 de febrero de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Review of Homebase Selly Oak

I've order 3 x 3 units and
12 draws

I think i was served by a manger who served me at the time. He was helpful at first. However, when I lifted the item the packaging broke at the bottom. He accused me of breaking the packaging, when I lifted it. How else I meant to carry it.

He said I can go and get another one which wasn't an issue.

I'm just very surprised how poor the packaging is; to hold a heavy unit.

14 de marzo de 2024
Opinión espontánea
Logotipo de Homebase - Birmingham Selly Oak

Respuesta de Homebase - Birmingham Selly Oak

Hi ray,

We’re sorry you’ve had a disappointing experience with your storage unit. We appreciate you bringing this to our attention and have shared your review with our buying team.

Thanks,
Team Homebase

Valorada con 4 estrellas sobre 5

Helpful Staff

Bought bags of garden compost but shocked to be told no flatbed trolleys available to take them to checkout and car (all stolen). However staff carried them to car (Glyn). Strong and very helpful. Thanks!

4 de marzo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

The lady on till was moaning she hadn’t had…

The lady on till was moaning she hadn’t had her 15 min break! She rolled her eyes at the previous customer because she asked for tissue to wipe the wet tubs of garden produce! Not good customer service! I did get everything I came for thou.

4 de marzo de 2024
Opinión espontánea
Logotipo de Homebase - Birmingham Selly Oak

Respuesta de Homebase - Birmingham Selly Oak

Hi Jacqui​,

We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. Please be assured this has been shared with the store management.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Great service

Great service, ordered online click and collect 5 x large bags of compost. Notified very quickly when it was ready to collect. Lovely helpful Dave brought them to my car and loaded them too, well I did load one 😀

28 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had to get my products from two…

I had to get my products from two stores due to low stock levels. But matt and a guy who works in the bathroom kitchen department were more than helpful sorting this out for me. The guy who's name I did not get mentioned a product for my project that he thought would go well. I bought the product which was a tileable bath panel. I'm more than happy

29 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered on line for a pick up

Ordered on line for a pick up. Very easy to order. It was ready in a matter of a couple of days, with helpful text messages keeping me informed. Walked into the branch and received my order straight away, very politely and helpfully. One of the purchases was a large one! Thanks.

22 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Good service.

19 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Birmingham Selly Oak

Respuesta de Homebase - Birmingham Selly Oak

Hi Jane​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

The lovely Bryn was extremely helpful…

The lovely Bryn was extremely helpful when I was trying to choose a tree last Tuesday night. He also opened a new till to take payment and put it in the boot of my car. Old school service like that is hard to come across these days. Thanks again Bryn.

12 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Birmingham Selly Oak

Respuesta de Homebase - Birmingham Selly Oak

Hi Sam​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 5 estrellas sobre 5

Amazing service from Steve

Steve at Selly Oak has been helping my partner and I with our kitchen plan for nearly 2 months and has been extremely patient with us whilst we have went through a number of changes of mind. His advice saved us nearly £2000 pounds worth of additional work that would have been needed to be done had we went with the plan Wren had given us. I would highly recommend

16 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Birmingham Selly Oak

Respuesta de Homebase - Birmingham Selly Oak

Hi Shannelle​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

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