Homebase - Birmingham Sutton Coldfield Opiniones 

221
TrustScore: 4 sobre 5

4,2

75 Chester Road, New Oscott, Sutton Coldfield, B73 5BA Birmingham, West Midlands, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

On the 14/07/2026 I ordered a planter from Homebase on line as they don’t have any stores that I know of. They’re both owned by the same company. CDS Superstores, owners of The Range and Wilko, acquir... Ver más

Valorada con 5 estrellas sobre 5

It was easy to. But on collection there was only I person on customer service desk. She was trying to sort out another person order then the printer played up then the lady behind me started to compla... Ver más

Valorada con 5 estrellas sobre 5

I brought a (Powerbase) 1400w lawnmower whilst on sale from £90 down to £70, was a little skeptical of buying a non branded mower however surprisingly it is very good quality, seems to be built well a... Ver más

Valorada con 5 estrellas sobre 5

I had an appointment with Deborah to design my new kitchen. Deborah gave expert advice and listened to all my needs. She helped with the design, budget, styling and finishing touches. My kitchen arriv... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Birmingham Sutton Coldfield

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • 75 Chester Road, New Oscott, Sutton Coldfield, B73 5BA, Birmingham, West Midlands, Reino Unido

  • 0345 640 7214

4,2

Muy bueno

TrustScore: 4 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 47% de las opiniones negativas

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4,2

Todas las opiniones

(221)

761 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Cheerful staff make a difference…

Everything in the store is well laid out and clearly priced....including discounts.
We made our choice quite quickly and went to Customer service desk as we wanted to arrange delivery.
We were greeted by Teresa with a smile, She was really helpful and answered the few queries that we had. Both items were in stock and we agreed on a delivery date. Teresa was very cheerful and polite throughout.

12 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

We bought 2 bedside cupboards and found…

We bought 2 bedside cupboards and found 1 part was incorrect. We live a very long way to a store that had the part we needed so we drilled the holes in ourselves. Very dissapointed with our order and would like someone to look into it.

30 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Birmingham Sutton Coldfield

Respuesta de Homebase - Birmingham Sutton Coldfield

Hi Yvonnne,

A member of our senior team will be in touch to discuss this further with you. We're sorry for any disappointment caused.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Wow Sir Dave you embody a special kind of energy ⚜️

Wow! I have not been more impressed with the way I received any type of service, support, quality of customer service since the 80’s. DAVE was one in a million. Thank you kind sir. I will be returning all summer. I wish you all the best your smile and energy is golden. Thanks Homebase. Kind regards xxx

11 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Punctuality was awful

Was sent a text saying my order is ready for collection, arrived at the store out of 7 items only one item was picked and had to wait over 20mins to receive the items. I’m pretty sure would’ve been lot sooner if I hadn’t gone through the trouble of click and collect and picked the items up myself

11 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Birmingham Sutton Coldfield

Respuesta de Homebase - Birmingham Sutton Coldfield

Hello Raees,

Thank you for your feedback, we're sorry you were waiting so long for your Click and Collect order. We have now raised this with the store manager to pick up with their staff further.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service
Homebase has some great products at a reasonable price. I love their garden section spoiled for choice on flowers and pots, would highly recommend.

4 de junio de 2024
Valorada con 5 estrellas sobre 5

Massive thanks to Rod

Massive thanks to Rod, who kindly helped me select and carry two massive terracotta pots to my car. Very friendly, cheerful and helpful gentleman

6 de junio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Says 25% off plant pots and plants but…

Says 25% off plant pots and plants but when I got to the till there was no 25% off when I asked the guy on the till he said it’s already taken off. S o why bother putting signs up saying 25% off no need for the signs it’s false advertising to me . The plant pots I bought 2 each were £16.50 each , my sister bought the same one a few months ago she paid £16.50 there were no signs saying 25% off then ???

4 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Birmingham Sutton Coldfield

Respuesta de Homebase - Birmingham Sutton Coldfield

Hi Peter,

Thank you for your feedback, we will pass this on to our marketing team for future promotions.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Brought my 90 year old Dad to the…

Brought my 90 year old Dad to the Garden Section of Homebase. Angela helped us with Dad's purchases. She was professional, helpful, friendly and very patient with my Dad. Thank you Angela, we will definitely shop here again

28 de mayo de 2024
Opinión espontánea

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