Homebase - Bodmin Opiniones 

143
TrustScore: 4.5 sobre 5

4,6

Bodmin Retail Park, Launceston Road, PL31 2AP Bodmin, Cornwall, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the pr... Ver más

Valorada con 5 estrellas sobre 5

Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and... Ver más

Valorada con 5 estrellas sobre 5

Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort... Ver más

Valorada con 2 estrellas sobre 5

After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't ev... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Bodmin Retail Park, Launceston Road, PL31 2AP, Bodmin, Cornwall, Reino Unido

  • 0345 640 7856

4,6

Excelente

TrustScore: 4.5 sobre 5

143 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 44% de las opiniones negativas

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4,6

Todas las opiniones

(143)

738 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant!

Brilliant! So easy to order and collected. Trolley was waiting with everything on it so super easy to take to the car.

12 de mayo de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

After ordering on line to do a click &…

After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't even greet me as a customer or even smiled😁. I really wish I had not bothered with bringing my custom to this store if that's how the staff is trained to treat customers these days.

11 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Bodmin

Respuesta de Homebase - Bodmin

Hi Joe,

We’re sorry you’ve had a disappointing experience. We really appreciate you bringing this to our attention and will share your review with the store management. We will be in touch with you directly regarding your experience.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

When we were shopping in the Bodmin…

When we were shopping in the Bodmin branch, Paul was exceptionally helpful, not only did he give us the information we were looking for, but also ordered the product that we wanted on line. Everything done for us, that is what I call customer services with a smile.
Rowena Metters, a very satisfied customer.

5 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Homebase Bodmin

I found the products I wanted. The price was good as there was a discount.
The online process was really easy.
I always use Homebase as I like their product and their offers.

2 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Bodmin

Respuesta de Homebase - Bodmin

Hi Julie​,

We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. Please be assured your feedback has been shared with the store management to fully review and they will be in touch with you directly.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

5 stars for Krysta

We visited the Bodmin Homebase, the staff are always exceptional, but we would like to give a special thank you to Krysta for being so friendly and helpful, 5 stars to Krysta. We managed to get everything we needed with her help.

30 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kitchen design

We were impressed from the outset and made to feel welcome by the team.
They were professional and very approachable.
We were listened to and they were able to deliver exactly as we wanted.
It is clear that a great deal have thought had gone into the design of our new kitchen.
We can't wait for it to be delivered.

28 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

First Class!

Paul Kelsey at Homebase Bodmin turned what I expected to be a dreary chore (choosing/buying a new bathroom) into a great experience - his service, communication and professionalism is second to none and nothing is too much trouble. Thanks Paul and I’d definitely purchase from Homebase again.

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

helpful staff

I'm re doing my back room, needed a few tools and bits and bobs. some things I couldn't find. A very friendly and really helpful staff member helped me I think her name was Jo. she took the time to show me where everything was nothing was a bother to her. Wish more places have staff like this such an asset. Good prices too on most things I wanted not bad for Bodmin :)

27 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer care by mark at Bodmin…

My husband rang to check availability of a particular floor tile . The staff member took the time to go and check the shelf . As there was only one box he offered to put them to one side , informing him, the box was damaged. When we arrived at store , the chap at customers service remembered speaking to my husband - he was pleasant and helpful, taking time to check everything was ok , great customer service

27 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service …

We were looking to purchase a lawnmower and it was very close to closing time this Sunday. Jo at Homebase, Bodmin went out of her way today to help us with product knowledge. Once we had decided on the model, we established it was £24 more expensive than at Wicks. Although she pointed out that it wasn’t store policy she very kindly matched the price for us to the same as Wicks. She helped us with carrying the item and we were absolutely delighted with the excellent service received. Thank-you!

14 de abril de 2024
Opinión espontánea

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