Homebase - Bridgend Opiniones 120

TrustScore: 4.5 sobre 5

4,6

Bridgend Retail Park, Picton Court, Cowbridge Road, CF31 3XX Bridgend, Mid Glamorgan, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We called into the Bridgend store with a view to purchasing a new kitchen. From the start Louise Walker was friendly and helpful. Louise called to measure and design our kitchen, she listened to all o... Ver más

Valorada con 5 estrellas sobre 5

Just looked on your site and liked the wall tree.ive always been pleased with Homebase superstore, but this was my first online perchance and will do more in the future many thanks Margaret Edwards

Valorada con 5 estrellas sobre 5

Ed did an outstanding job of helping us with our new bathroom. He was very professional and patient with our choices of what type of shower enclosure etc we were considering. Even when we changed our... Ver más

Valorada con 1 estrellas sobre 5

Visited the local Homebase in Bridgend to buy a specific pot of paint. It wasn't in stock. Customer Services very unhelpful. Ordered the paint myself online with Homebase. Paid delivery. Paint hasn't... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Bridgend Retail Park, Picton Court, Cowbridge Road, CF31 3XX, Bridgend, Mid Glamorgan, Reino Unido

  • 0345 640 7477

4,6

Excelente

TrustScore: 4.5 sobre 5

120 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 15% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

Full Marks Service

I found the member of staff who saw to my needs absolutely fantastic. I have a slight disability and Trish at the collection desk couldn't have been more insightful, kind and helpful.

15 de noviembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Check orders thoroughly

Was given the wrong tin of paint with my order and opened it without looking at the label - looked exactly like the correct tin - they refused to exchange it for me and I was down £59 - partly my mistake for not looking but as a gesture they could have changed it for me as they are closing

15 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wall tree

Just looked on your site and liked the wall tree.ive always been pleased with Homebase superstore, but this was my first online perchance and will do more in the future many thanks Margaret Edwards

31 de octubre de 2024
Valorada con 5 estrellas sobre 5

Ed did an outstanding job of helping us…

Ed did an outstanding job of helping us with our new bathroom. He was very professional and patient with our choices of what type of shower enclosure etc we were considering. Even when we changed our minds later he was very accommodating in making the necessary adjustments to our order. Excellent service.

11 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Both Louise and Ed have been absolutely…

Both Louise and Ed have been absolutely amazing from start to finish with the design and purchase of my new kitchen, they have been with me every step of the way and have gone above and beyond … absolutely first class service Thank you so much Louise and Ed

1 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Stress free

Louise's expertise and professionalism made designing and purchasing our new bedroom furniture stress free. She is a credit to her profession.

29 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

So pleased with our new kitchen.

We called into the Bridgend store with a view to purchasing a new kitchen. From the start Louise Walker was friendly and helpful. Louise called to measure and design our kitchen, she listened to all our requirements and designed a kitchen which met our needs. We are so pleased with the finished result and would highly recommend Louise, she is friendly, knowledgeable and provided excellent customer service from start to finish.

30 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The lady i saw today

The lady i saw today, Clare, was the most helpful person I've encountered in a very long time. She was due to go off shift but stayed with me until she was satisfied she had completed everything. Make her a manager!

12 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Staff were really helpful and gave guidance on best size to choose based on our wall (we bought wall panelling kits) Would definitely recommend to others.

8 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Skeleton staff

Upon entering the store, there was only one person on the checkout. There were no staff manning the Customer service desk for click and collect.

I stood at the desk for some time until someone eventually turned up with a coffee in hand.

It felt very unprofessional

8 de octubre de 2024
Opinión espontánea
Logotipo de Homebase - Bridgend

Respuesta de Homebase - Bridgend

Hi Nino,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

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