Homebase - Cookstown Opiniones 

46
TrustScore: 3 sobre 5

3,2

Orritor Road, BT80 8BH Ulster, County Tyrone, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Click & Collect, what a joke! Got text to say all is ready, come in, collection point hasn’t even the scanner to scan a barcode. So sat calling about the place. Then next thing items not ready eithe... Ver más

Valorada con 5 estrellas sobre 5

The staff at homebase Cookstown are extremely helpful, in particular Julie. Couldn't do enough to help and assist me each and every time I go to the store, whether it be something basic like paint or... Ver más

Valorada con 5 estrellas sobre 5

Michael on the full who got me my click n collect order was excellent. His pleasant manner and attention to detail is to be commended. Even though I’d met him before he insisted I show him my ID. Home... Ver más

Valorada con 5 estrellas sobre 5

I visited homebase cookstown looking a range for items to decorate my house and garden, One of the staff called Lisa was very intentive, helped me and my husband with all our needs. She went the extr... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Orritor Road, BT80 8BH, Ulster, County Tyrone, Reino Unido

  • 0345 640 7838

3,2

Medio

TrustScore: 3 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 47% de las opiniones negativas

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3,2

Todas las opiniones

(46)

754 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent ordering service

Excellent ordering service. Items found easily. Site easy to manoeuvre. On collection order was ready and complete. Efficient and friendly member of staff. Thank you.

11 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

I ordered country stone and I was given…

I ordered country stone and I was given cornish cream

25 de abril de 2024
Opinión espontánea
Logotipo de Homebase - Cookstown

Respuesta de Homebase - Cookstown

Hi Heather,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Amazing staff in Cookstown branch

I can't say enough how helpful and friendly your staff were in the Cookstown branch! We placed 2 click and collects and the colleagues went out of their way to help us! I am a retail manager, this kind of service is hard to come by these days and I was so impressed! Thankyou again! It was the 2 women, one on the click and collect counter and the other one who was organising all of the orders, the store was very busy but the team had it under control!

21 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Today I was in store for clever cube

Today I was in store for clever cube. Unfortunately none was available as colour was discontinued. They let me purchase the display. Very pleasant experience. Store manager was a great help

20 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Last minute order

I had ordered edging for tiles and they refused to swap from the grey finish to the white finish - I now need to reschedule my tiler for tomorrow

4 de marzo de 2024
Opinión espontánea
Logotipo de Homebase - Cookstown

Respuesta de Homebase - Cookstown

Hi Roisin,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 1 estrellas sobre 5

If I could give it 0 stars I would…

If I could give it 0 stars I would Customer service was shocking the silicone was out of date by 10.23 and my order was wrong the girl at collection was ignorant when I explained my order was wrong to her she proceeded to ignor me and serve other customers I will never ever be in Homebase Cookstown again

20 de febrero de 2024
Opinión espontánea
Logotipo de Homebase - Cookstown

Respuesta de Homebase - Cookstown

Hi Breifne,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store manager to assure that you are contacted to support further and resolve this for you.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

I visited homebase cookstown looking a…

I visited homebase cookstown looking a range for items to decorate my house and garden, One of the staff called Lisa was very intentive, helped me and my husband with all our needs. She went the extra mile to ensure we had a great experience. I would not have used Homebase much but I Will certainly be a regular now after the service we received.

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful helpful staff

The staff at homebase Cookstown are extremely helpful, in particular Julie. Couldn't do enough to help and assist me each and every time I go to the store, whether it be something basic like paint or something you need help with to match up like tiles, wooden floors, bathroom furniture or wallpaper. Would highly recommend to shop in this store.

7 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

What an experience! Amazing

I was in the cookstown site to enquire about furniture, I was met by a lady named Julie. She was able to guide me on items that would suit my room and also was able to fit it around my budget, I was so pleased with the service and will be back to look at other rooms that I am planning to redecorate.

6 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Refund after online order

I had ordered a kitchen filler panel (for below oven) online. When it came it was wrong colour (I had to guess it) so took it to nearest store where it was accepted back with no problem and my money was refunded. I even got emails to inform me of refund status! Excellent service!!

30 de diciembre de 2023

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