Alain Mansfield your Kitchen Designer did a brilliant job designing my kitchen. I felt lucky to have found him. He has such a good eye for colour and design and was always smiling and positive, despit... Ver más
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Consulta las opiniones de los clientes
Did some extensive searching for a new garden bench over the weekend and found the best value one at our local Homebase, eight mikes away. Could not be delivered online so we ordered it for collection... Ver más
Helpful efficient staff. Harry (a lady) was, on two consecutive days, very helpful, with good knowledge of products and their store locations, and went out of her way to help - first with paint, then... Ver más
I ordered goods via click and collect yesterday (7/9/24) to collect today. After being given an initial collection time of 10am at the Cromer store I was told I would receive notification of a more... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Cromer
Escrito por la empresa
Homebase
Escrito por la empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Holt Road, NR27 9JW, Cromer, Norfolk, Reino Unido
- 0345 640 7852
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 46% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
All good
Efficient, helpful, reliable - this is what I always find when I 'click and collect'.
Straightforward garden furniture purchase experience.
Did some extensive searching for a new garden bench over the weekend and found the best value one at our local Homebase, eight mikes away. Could not be delivered online so we ordered it for collection and paid with PayPal. Went in to collect the bench this morning, after receiving a text saying it was ready for collection, gave the friendly customer services person my surname and walked out with it two minutes later. No worries. Bench now assembled and standing smartly in our garden. Thanks Homebase.
Excellent service by Clare
Excellent service by Clare, saved me some money too. Thank-you
My order was ready and it was quick to…
My order was ready and it was quick to collect
Sam made us feel a valued customer when…
Sam made us feel a valued customer when waiting in the queue (another till was opening but She let us know we were next and she was happy to help).
Friendly smile and accurate and fast service mentioned the good plants you have. (We bought one).
Amazing customer service
Went to the Cromer branch on Saturday 27 April to purchase some paint but the colour I wanted wasn’t in store. Spoke to a very helpful young man who checked and advised the paint would be delivered on Monday. Went back to the store on Monday and the paint was still on a large pallet in the aisle. Spoke to Clare and Matt at the till and Matt could not have been more helpful. He split open the pallet wrapping and got me the paint which was on the bottom of the stack. Brilliant service which was much appreciated.
Emily at Cromer store 0852 served my…
Emily at Cromer store 0852 served my husband and I on Thursday and was very efficient also very informative as we were hiring a rug doctor. She was also superb when I returned the machine the next day. Communicates with the public very, very well and it was a joy to be served by her. She also has a wonderful sense of humor.
Helpful efficient staff (Harry)
Helpful efficient staff. Harry (a lady) was, on two consecutive days, very helpful, with good knowledge of products and their store locations, and went out of her way to help - first with paint, then washing line ground spike. Other staff have always been friendly and helpful, too, on many other visits.
Staff helpful and friendly
Staff helpful and friendly. Items ready and correct
Well done Sam!
I was served by Sam who was cheerful, helpful and informative
5 star service from Clare
Clare was very helpful, she was cheerful, polite and professional. I had a query and she found the answer very swiftly.
Graham is a star!
Graham was so polite and friendly. Efficient and helpful. What a star he is!
Very helpful
Very polite, helpful staff. The item I purchased was large and heavy. A member of staff placed it in my car for me.
Helpful assistant
The assistant (Sam) was both friendly and helpful. She made the whole experience a very pleasant one.
Friendly and helpful
Clare was very friendly and helpful. As was the man dealing with the wood who went off to look for a free plank for me and gave me an idea to use fence posts for what I needed. Thanks!
Sam was very friendly and it was nice…
Sam was very friendly and it was nice to have a chat about our gardens - 👍👍 - Very nice person -
Great service from Sam
Found everything we needed quickly. Store was clean and Sam on the till was friendly and efficient. Great service.
Very polite and helpful gentleman at…
Very polite and helpful gentleman at the till. (Graham)
My purchase of a Werner extension…
Many thanks to the Homebase Team for going the extra mile to explain how the Werner Ladder I recently purchased operates its Extension Locking device.
I have used the ladder today to remove debris in one of my Gutters and all went well!
Much appreciated

Respuesta de Homebase - Cromer
Had what I wanted.
Had what I wanted.
Click and connect worked.
Nice staff.
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