Homebase - Dunfermline Opiniones 

187
TrustScore: 5 sobre 5

4,8

Halbeath Retail Park, Halbeath Road, KY11 4LP Dunfermline, Fife, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Item available for collection well in advance of quoted 1 hour. Very convenient that I knew item was in stock saving me from hunting shelves. Item was competitively priced. Staff very helpful.

Valorada con 5 estrellas sobre 5

Recently visited Homebase in Dunfermline.. Huge thanks to Rebecca & Brandon for their help with refund and new purchase..they both went over and above what was expected of them Rebecca at the till a... Ver más

Valorada con 4 estrellas sobre 5

Staff are very friendly and helpful .I was looking for something and staff was very helpful to check on his phone to find the item for me, also to direct me to the exact location of another item. Reb... Ver más

Valorada con 3 estrellas sobre 5

I ordered from stores near to me,on the morning of collection,Dunfermline branch called to say they didn’t have the quantity I had ordered and would only be able to supply 4,depending on breakages.I... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Dunfermline

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Halbeath Retail Park, Halbeath Road, KY11 4LP, Dunfermline, Fife, Reino Unido

  • 0345 640 7472

4,8

Excelente

TrustScore: 5 sobre 5

187 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 47% de las opiniones negativas

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4,8

Todas las opiniones

(187)

754 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very knowledgeable male worker…

Very knowledgeable male worker explained about the lawnmower I was interested in and at the checkout with a very helpful assistant called Shelly the male assistant helped me with the lawnmower to my car, I think his name was Jason but not sure but I’m sure Shelly would remember his name

25 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kindness

The cashier went out her way to help me find what I was looking for this morning. Infact she actually went and got the two 5l pots of paint for me. Her act of kindness was needed this morning, a simple task to her meant a lot to me. Operator 163899.

23 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nikki and Shell at Dunfermline…

Nikki and Shell at the Dunfermline store were very helpful when I had bulky products plants, turf etc I purchased. They were cheery, polite and lovely

15 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

As a novice gardener I was completely…

As a novice gardener I was completely clueless as to how to start improving my garden. Shell took the time to help me and guided me in all pots and plants with tips and tricks. Thanks Shell!

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful staff

Went in looking for azaleas but couldn’t find any. I spoke to Shell in the garden centre who told me when they usually come in and helped me find a really lovely hydrangea instead.

13 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A big thanks

I bought 25 80 liter bags of compost, in three runs. Moniker, Nicky and a male employee who's name I didn't get, loaded my car up for me, which, I really appreciated it. I really hope that there boss values, there employees comments to the work and their customers.

6 de junio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

While assembling the poor quality lawnmower one of…

While assembling the lawnmower one of the components broke. Not impressed very flimsy better value is available elsewhere and better quality!!

30 de mayo de 2024
Logotipo de Homebase - Dunfermline

Respuesta de Homebase - Dunfermline

Hi there,

If you would like to return your lawnmower because of a fault or a change of mind as long as it has not been used the store can exchange or refund you!

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Easy!

No problems at all. Ordered online, selected click and collect. Simple!
Staff were very helpful at the click and collect point in store.

6 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic value and exceptional customer service

James was really informative, kind and helpful. He spent at least 30 mins helping me select the right equipment for gardening then helped me carry it to the car. Diane clearly explained my choices with returning my pots. Service was speedy and I felt nothing was too much trouble. I'll be back!!😁👍

31 de mayo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Great service

Had great customer service, Alfie helped me find out where i could feed my plants!, Great lad and was very helpful.

28 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Problem solving at its best!

Came into store this afternoon, to ask for help concerning a mix-up with an on-line order for a table and bench set. Nikki was wonderful - very kind, understanding, helpful, proactive! She quickly got the return process set in motion for us, then arranged for us to buy the product we thought we had ordered, then helped with loading it into the car. Thanks to Lisa too - also very kind and helpful, and came up with a brilliant idea for furnishing the product! All sorted out so seamlessly, and we now have a lovely table and benches, that fit perfectly into our dining area! Very happy and grateful for all the help :)

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rebecca was lovely

Rebecca was lovely. She has served us a couple of times and is a credit to the store. Easy collection, quick service and tidy well staffed store

1 de mayo de 2024
Opinión espontánea

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