Homebase - Frome Opiniones 

246
TrustScore: 4.5 sobre 5

4,6

Wessex Fields, BA11 4DH Frome, Somerset, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I had to bring a faulty product back. Rebecca’s customer service attitude was poor. I tried to explain that it was inconvenient to have to bring it back. She refused to apologise saying she doesn’t pa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After getting a new Intergrated fridge/freezer fitted, we needed some new doors as we had been advised incorrectly by a previous company on sizes etc. I can’t tell you how helpful Kayleigh and Neil we... Ver más

Valorada con 5 estrellas sobre 5

Popped into Homebase Frome yesterday for another pot of Heritage paint as we’d run out. Peter was as helpful as ever and quickly mixed a pot up for me as there was none in stock. He’s always ready w... Ver más

Valorada con 5 estrellas sobre 5

Linda at HomeBase in Frome Somerset is a happy friendly and efficient member of staff. I bought numerous items but later had to return some unused as they were unsuitable. Linda is consistantly pleasa... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Wessex Fields, BA11 4DH, Frome, Somerset, Reino Unido

  • 0345 640 7591

4,6

Excelente

TrustScore: 4.5 sobre 5

246 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 47% de las opiniones negativas

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4,6

Todas las opiniones

(246)

755 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Peter was brilliant

Peter was brilliant, nothing was too much trouble! He mixed some paint for me when the one I wanted was out of stock and he didn’t complain at all :) would definitely get my paint from him again. Thank you Peter!

27 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was returning an unwanted gift and…

I was returning an unwanted gift and managed to speak to Ian about it and he was very understanding and excellent with his customer service in effecting the refund as well as then giving me lots of information and insight into the other product I ended up buying. Ian was amazing!

25 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Exceptional customer service

Ian made my day! His customer service, understanding and helpfulness were beyond compare. He helped me sort the problem, had good advice, did not rush me and gave me his full attention. Outstanding.

25 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Peter helped me when selecting paints…

Peter helped me when selecting paints and mixing them. He went above and beyond with his customer service and was very knowledgeable. He made my shopping experience easy and enjoyable. Thanks again, Peter. The store are lucky to have you.

16 de marzo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

I got what I needed but it took a long…

I got what I needed but it took a long time. Couldn’t find staff to help. I was carrying a newborn baby and needed to lift compost bags, a fellow customer kindly helped me and put it on my trolley and my car but no staff available. I had hoped that there would be the offer/option when I got to the till but that did t happen.

9 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Frome Homebase

Pete on the paint mixing department in Frome is brilliant, really helpful and friendly and saves me some money!!

6 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service I received from Peter who…

The service I received from Peter who mixed some paint for me. He couldn’t have been more helpful or charming - good old fashioned service. Peter even took my large tin of paint to the till which enabled me to leave promptly. Please employ more Peters!

3 de marzo de 2024
Opinión espontánea

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