Ordered a garden parasol on line from Homebase to collect at The Range. It said there were 4 in stock. I could not get down to collect it and as my daughter works near the store I sent her all details... Ver más
Localización
Cambiar localizaciónRetail World, Team Valley Trading Estate, NE11 0BD Gateshead, Tyne & Wear, GB
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Consulta las opiniones de los clientes
Having met Lisa in the comfort of our own home, she took time to assess our kitchen wish list and to offer advice about the layout. Time was then spent at the showroom looking at different units and... Ver más
Went into Gateshead, Team Valley store to buy paint, daunting as always as so much choice available now. Approached by Brian B as we obviously looked baffled, he asked what we were looking for then he... Ver más
Easy to order, even better with the 10% code Homebase sent me. Kept accurately informed throughout when delivery would take place and it happened promptly (next day) as promises. I must add, I know th... Ver más
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Gateshead
Escrito por la empresa
Homebase
Escrito por la empresa
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Retail World, Team Valley Trading Estate, NE11 0BD, Gateshead, Tyne & Wear, Reino Unido
- 0345 640 7219
4,7
Excelente
309 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 43% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Alex on the till was extremely helpful
Alex on the till was extremely helpful. Lovely staff in the store!
1 de octubre de 2024
Opinión espontánea
Easy access to collection point…
Position and access to collection point is good.
Not very well signposted.
Served by a rather abrupt and impatient member of staff otherwise would have rated higher.
19 de octubre de 2024
Opinión espontánea
Respuesta de Homebase - Gateshead
Hi Dillybop,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention and have shared your feedback with the store management team.
Thanks,
Team Homebase
Easy to order, good price and quality.
Easy to order, even better with the 10% code Homebase sent me. Kept accurately informed throughout when delivery would take place and it happened promptly (next day) as promises. I must add, I know there are some negative reviews about deliveries but I've used Homebase home delivery on 3 separate occasions this last year and they've all been absolutely spot on. Keep up the good service.
11 de octubre de 2024
Lovely experience in store- Alex and…
Lovely experience in store- Alex and Pam were especially helpful.
14 de octubre de 2024
Opinión espontánea
Ordered online but boxes were delivered…
Ordered online but boxes were delivered broken, so had to reorder and go to the store to collect them. As that way I could ensure I got them home safely.
Update: Thank you for refunding the delivery, I can't fault your staff in-store though. 5*s for the Inhouse Team.
2 de octubre de 2024
Respuesta de Homebase - Gateshead
Hi Felix
We really appreciate you bringing this to our attention. We're as disappointed as you and will be sharing your feedback with our Home Delivery team. We have also assured that your delivery charge has been refunded back onto your original payment method for you. Please allow 3-5 working days for this to show.
Thanks
Team Homebase
Lovely store and staff
Ordered late one night online and was able to collect the next day.
Very easy in store and really friendly helpful staff.
5 de octubre de 2024
Opinión espontánea
Helpful Staff
I went shopping at the Gateshead store this morning and found the staff very helpful and pleasant
5 de octubre de 2024
Opinión espontánea
Really easy to complete
Really easy to complete, click and collect.service easy and quick to use. Lady on click and collect friendly and helpful. Even helped me get the trolley out to the car. Great customer service
4 de octubre de 2024
Opinión espontánea
Great service
4 de octubre de 2024
Opinión espontánea
Goods were available when stated
Goods were available when stated , staff helpful
1 de octubre de 2024
Easy to order and pay for on line
Easy to order and pay for on line. Plus a code for 10 percent off. Ordered and picked up in an hour.
2 de octubre de 2024
Opinión espontánea
Help from staff was great
Help from staff was great. Helped me get my click and collect and carried to car.
1 de octubre de 2024
Opinión espontánea
Served by Alex at cash desk on Sunday…
Served by Alex at cash desk on Sunday 22nd September. Exceptional customer service. Always polite and extremely helpful every time I visit the store xxxxx
22 de septiembre de 2024
Opinión espontánea
Item was ready in less than an hour
28 de septiembre de 2024
Opinión espontánea
I had Brian b help me find and mix my…
I had Brian b help me find and mix my paint colours very informative and helpfull
27 de septiembre de 2024
Opinión espontánea
Brian was really helpful
26 de septiembre de 2024
Opinión espontánea
Brian was extremely helpful today…
Brian was extremely helpful today assisting me and my wife picking color for our bedroom. We are the most indecisive people ever but he helped us to pick the color we want eventually.
25 de septiembre de 2024
Opinión espontánea
Good Product.
Good and easy process in ordering to collection.
16 de septiembre de 2024
Opinión espontánea
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