Homebase - Gateshead Opiniones 

309
TrustScore: 4.5 sobre 5

4,7

Retail World, Team Valley Trading Estate, NE11 0BD Gateshead, Tyne & Wear, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Ordered a garden parasol on line from Homebase to collect at The Range. It said there were 4 in stock. I could not get down to collect it and as my daughter works near the store I sent her all details... Ver más

Valorada con 5 estrellas sobre 5

Having met Lisa in the comfort of our own home, she took time to assess our kitchen wish list and to offer advice about the layout. Time was then spent at the showroom looking at different units and... Ver más

Valorada con 5 estrellas sobre 5

Went into Gateshead, Team Valley store to buy paint, daunting as always as so much choice available now. Approached by Brian B as we obviously looked baffled, he asked what we were looking for then he... Ver más

Valorada con 5 estrellas sobre 5

Easy to order, even better with the 10% code Homebase sent me. Kept accurately informed throughout when delivery would take place and it happened promptly (next day) as promises. I must add, I know th... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Retail World, Team Valley Trading Estate, NE11 0BD, Gateshead, Tyne & Wear, Reino Unido

  • 0345 640 7219

4,7

Excelente

TrustScore: 4.5 sobre 5

309 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 45% de las opiniones negativas

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4,7

Todas las opiniones

(309)

741 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Ordered a Flymo Lawn Mower on Click and…

Ordered a Flymo Lawn Mower on Click and Collect, branch showing 3 in stock. I got a phone call to say that my order was cancelled because they didn’t have any in stock. They couldn’t tell me when they were due to receive new stock. Yet I was able to go online and order the same Flymo for direct delivery at £6 carriage, why couldn’t the branch get one in for me to collect, not very helpful, plus I could have taken my business elsewhere.

5 de junio de 2024
Logotipo de Homebase - Gateshead

Respuesta de Homebase - Gateshead

Hi​, 

Thanks for your feedback. We’re sorry for any disappointment caused by your recent click and collect not being fulfilled. Our home delivery items come directly from our depot so do carry a carrier charge where as instore stock are held in store. We've reached out to you via email regarding this 😊 

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Jamie a kind young man helped me choose…

Jamie a kind young man helped me choose what I needed and then carried the product without me asking to the till waited then again asked if I needed help to the car but he had already picked it up ready and kindly carried it to my car. Very helpful considerate young man lovely to see and experience

8 de junio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Pick up great but product faulty and…

Pick up great but product faulty and poor quality

3 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Gateshead

Respuesta de Homebase - Gateshead

Hi Jeff,
We are sorry to hear you are disappointed with your purchase.
This has been passed to our escalations team to reach out to you.
Many Thanks
Team Homebase

Valorada con 5 estrellas sobre 5

Such helpful staff

Today i went to get some flooring, luke was kind enough to help me get it onto the trolly and he held it out the back for me till i finished looking around. Luke was kind, patient and very knowledgeable!! I was then served on the tills by Linda! A lovely lady she is, with a warm and welcoming smile (: Luke was then called down to bring me my flooring and he was kind enough to help me load it into my car! All in all today’s visit was my first and won’t be my last! 10/10 guys keep it up!

2 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Served by David

Served by David. He helped me pick out the best barbecue to suit my needs. He was incredibly helpful and even helped me to get the barbecue out to the car as it was incredibly heavy.

2 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very friendly and helpful

Served by Jean and another male colleague today and both were very friendly and very helpful. They helped me order in a flymo strimmer and purchase a couple of other items.

31 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just been to homebase team valley to…

Just been to homebase team valley to buy a pear tree, Ben in the gardening section was very helpful and gave me a fantastic bargain for 2 tree's. Susan on the tills was very nice and helpful, I normally hate shopping but this was a great experience and I can't wait to return there.
Thank you both

29 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

David was brilliant!

Was looking to install some bathroom flooring for the first time and David was great - gave me some tips on which type of flooring would be best for me and some tricks of the trade alongside!

Made life a lot easier. Cheers David.

25 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased patio furniture

Purchased patio furniture and was served by Brian B who went out of his way to help us. He persevered until he had managed to fit everything in our car.
👍👍

23 de mayo de 2024
Opinión espontánea

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