Jenn responded to all my requests and deftly added them to my kitchen design when I changed anything or wanted to update it. She figured out my budget and what was and wasn’t important to include, a... Ver más
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Consulta las opiniones de los clientes
Click and collect excellent ,item was ready in an hour as promised . Service was second to none the two lads were so helpful carried my large item to my car with no hesitation and very happy to do so... Ver más
Purchased a 19mm wood chisel a few days ago, The make was Silverline Went to use it for the first time and it was so blunt it would have been easier using the edge of a credit card….. very disappoi... Ver más
La empresa ha respondido
Collected big boxes but had no idea they didn’t all stack into each other so took me 3 trips. Big shout out to Frankie & Kelly from Godalming branch as they helped me carry them out and then they help... Ver más
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Godalming
Escrito por la empresa
Homebase
Escrito por la empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Unit 1, Woolsack Way, GU7 1DR, Godalming, Surrey, Reino Unido
- 0345 640 7305
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 43% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent customer service
I bought a Bosch lawnmower using click and collect. It was ready within 20mins to collect and service was friendly.
On using the lawnmower, which was totally rubbish as the wheels kept falling off(!) I asked if I could return it and swap for a Flymo. Homebase of Godalming were v accommodating and allowed a straight swap. Thank you!
Thanks to Phil at Godalming homebase…
Thanks to Phil at Godalming homebase garden Centre, he's always very helpful and pleasant whenever I visit. 😀
Excellent service today at the store…
Excellent service today at the store the team helped me with my compost
Staff really helpful
I was struggling to find what I needed so had to ask a member of staff who was really helpful. They led me straight to the location I needed and asked if there anything else I needed.
Usually pretty good but staff can be…
Usually pretty good but staff can be incredibly rude to customers. I walked out after a young man (staff) was very rude and wished there was a way I could complain.
Update.
Store phoned me and dealt with the issue leaving me impressed. Very satisfied with result

Respuesta de Homebase - Godalming
Great customer service
Thomas was really helpful re different kind of paints, clearly explained all of my options. Very pleasant and has great passion of customer service. Wish more store assistants like him. Ive been shopping in Godalming Homebase for over 8 years and didn't feel like writing a review before because i couldn't of write anything nice until now. Before, i could hardly find help in store, if you were lucky to hunt someone down they gave the impression of hating their job". Thanks for making a difference.
Great service from the team
Great service by isobel
Everything was quick and easy
Everything was quick and easy. Staff friendly and polite.
Very happy with purchase .
Fantastic Display
I recently came into Homebase to buy some new flowers and what a beautiful valentines display you have. I was speaking to the lady, Kelly and she was ever so helpful with the care or the plants and how to keep them looking as fresh as possible. I always notice the flower displays and they only seem to get better and better. Well done Homebase and thank you Kelly for being so helpful.
Frazier and Brett were a great help to…
Frazier and Brett were a great help to me this morning when I needed a LOT of help and advice to select the right products (it was complicated!) They both took the time and effort required and were polite and helpful the whole time. Their help and expertise was much appreciated
Easy to order online and great customer…
Easy to order online and great customer service
Great service from Lewis & Jeremy-…
Great service from Lewis & Jeremy- slight collection issue but they got it sorted
Disappointed with click and collect.
I drove and hour and half to get the chairs I wanted I did a click and collect I did not think to check they had given me the right chairs! They gave me two different colours now Iv got to drive again an hour and half to get the chairs I wanted.
Staff was lovely and they helped us put stuff in the car just the order was not right.

Respuesta de Homebase - Godalming
Brilliant service
Brilliant service, product picked up successfully after online order and easy payment options.
Pleasant experience
Your colleague who served me when I collected my order was very pleasant and focused which made the experience enjoyable! Thank you.

Respuesta de Homebase - Godalming
staff members
staff members so helpfull in ensuring I obtained all my requirements by going the extra mile in a cheerful manner. Many Thanks.

Respuesta de Homebase - Godalming
Everything ready for click and collect
Everything ready for click and collect. In and out of shop within two minutes. Staff friendly and assistant remembered that he had spoken to me the day before by phone to tell me goods were ready. Store looked very Christmassy.

Respuesta de Homebase - Godalming
Collection of plant pots
Nice and easy just order go in and collect
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