Homebase - Hull Opiniones 

165
TrustScore: 4.5 sobre 5

4,7

Sainsburys Way, Hessle, HU13 9NT Hull, North Humberside, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I would like Marie to be recognised for her excellent customer service. Easy to talk to, friendly, extremely helpful, nothing was too much trouble, even though I took Marie away from doing a job she... Ver más

Valorada con 5 estrellas sobre 5

We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our p... Ver más

Valorada con 5 estrellas sobre 5

We wanted to buy paint and Alex helped us find what we wanted and mixed another colour for us. He explained all of the offers. We settled on Heritage and Alex told us hoe it covers. We bought Harris... Ver más

Valorada con 4 estrellas sobre 5

We arrived to purchase a parasol in natural colour but I really wanted grey , on arriving at the store I saw you had a grey so the assistant changed it for me. When we goy home (22miles ) the parasol... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Sainsburys Way, Hessle, HU13 9NT, Hull, North Humberside, Reino Unido

  • 0345 640 7019

4,7

Excelente

TrustScore: 4.5 sobre 5

165 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 44% de las opiniones negativas

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4,7

Todas las opiniones

(165)

738 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

The lady on the desk was very pleasant…

The lady on the desk was very pleasant and very efficient. She said she had worked there before and had now come back but was currently only on a temporary contract. From my experience I would have thought she was well worth a full time contract if that was what she was after

7 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wonderful staff/customer service

I visited your Homebase
Store in Hessle, Hull today and the ladies in the gardening department were most welcoming and helpful especially Jacquie. She was very chatty and lovely and helped me select a few plants. Credit where credit is due. Please can you tell her to not stop what she is doing as she is a credit to your company.

3 de junio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor customer service

The guy collecting the order was really disgruntled to go collect the item. He needs to improve customer service skills.

2 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Hull

Respuesta de Homebase - Hull

Hi Sophie,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Good service

Member of staff who served me was polite and professional. I had issues getting my id and she was very patient. Top class

31 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

No problems

No problems, arrived at the store, showed my ID and collection details, the assistant messaged someone to bring my order and within a few minutes my items arrived.

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bravo to Hull Homebase staff !

We went to Hull Homebase today to purchase an Outback BBQ and I must say the staff were absolutely fantastic. We had interactions with several staff members who assisted us with every element of our purchase: they knew the products, checked availability, offered sensible suggestions, looked something up for us regarding the BBQ we wanted and even opened another till so we didn’t have to wait very long and then they transported it to our car. Everyone: Joe, Mitre, Alex, Yvonne, Brogan and Anne were a credit to the company. Helpful, friendly, funny and thoughtful. Thank you, everyone for such an easy experience. Bravo.

22 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jacquie was really helpful.

Jacquie was really polite friendly and helpful when I couldn't find the product that I was looking for.She took me to the product I was looking for and advised me which one would be best suited for the job I was doing.

17 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outside table and chairs.

Outside table and chairs. Good price and very happy with the items.
Staff were very helpful and took the items to the car and packed them in perfectly 😊

6 de mayo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great staff but product in poor condition

Staff were great very helpful but the item I collected was in very poor condition. The box was battered and open.

1 de mayo de 2024
Opinión espontánea
Logotipo de Homebase - Hull

Respuesta de Homebase - Hull

Hi Darren​, 

We’re sorry for any disappointment caused regarding the product and would like to get in touch to assure everything is ok with the item. Please fill in your order details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with FAO Gemma Ref: 1943655 in the subject line and we’ll get back to you as quickly as possible.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Speedy

Speedy, efficient service. Quickly available and no hesitation to use the click and collect service in the future.

27 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Went into my local homebase (hull) to take advantage of the 15% offer, staff were brilliant and showed me the different products on offer and informed me what would work best for me. Great service

26 de abril de 2024
Opinión espontánea

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