Homebase - Huntingdon Opiniones 

84
TrustScore: 4 sobre 5

4,1

Stukeley Road, PE29 6DA Huntingdon, Cambridgeshire, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products.... Ver más

Valorada con 5 estrellas sobre 5

Myself and my husband went to the Huntingdon store,purchase some unit legs, we found Suzanne on the shop floor she was very helpful. We also purchased other items,Jackie at the checkout was very poli... Ver más

Valorada con 5 estrellas sobre 5

Homebase Huntingdon are fantastic. We were shopping for a new BBQ. In my head I had narrowed it down to two options, when Suzanne spotted us and asked if we wanted any help. She was super friend... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Stukeley Road, PE29 6DA, Huntingdon, Cambridgeshire, Reino Unido

  • 0345 640 7451

4,1

Muy bueno

TrustScore: 4 sobre 5

84 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 34% de las opiniones negativas

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4,1

Todas las opiniones

(84)

641 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

The watering can was very dented

The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online refund so finally they agreed to refund in store. Not the best use of 20 minutes of my time!

20 de junio de 2026
Opinión espontánea
Logotipo de Homebase - Huntingdon

Respuesta de Homebase - Huntingdon

Hi Sue, 
Thank you for your feedback.
We're sorry to see that you haven't yet had the opportunity to provide us your details to investigate this further regarding your watering can that arrived with a dent.
Should you require further assistance on this please do get back to us with the requested information so we can work towards a swift resolution. Alternately, you can reach out to our customer care team directly on our website under the Contact Us option.
Your feedback has been really valuable in helping us understand where we can improve and we would love the opportunity to restore your confidence in our service.
Thank you once again for your patience and understanding throughout and I genuinely appreciate the opportunity to put things right.

Best wishes, 
Christian 
Customer Care Team 
Homebase

Valorada con 5 estrellas sobre 5

On line order…

Easy ordering on line. Quick communication to say my item was ready.Straight to the collection point very helpful, polite and professional lady served me.

22 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy collection

Ordered a couple of lamps to collect in store, items arrived on time and the collection process was easy. Staff member who served me was friendly and efficient.

6 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Fab customer service

Went into store for help with our two sets of Christmas lights not matching, staff were so helpful. Hayley was fab & solved our problem quickly and efficiently.

6 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very impressed with quality of service

Very impressed with quality of service by Hayley at the Huntington store whilst returning a couple of items. Also the assistance from her colleague - do not know his name. On my original visit, I received excellent service from the staff.

24 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service at Huntingdon, Cambs

Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products. Oliver had a natural, not forced approached, that made us feel, we were getting the best possible advice, rather than being led to purchase products, that really does make a difference to customers. Thank you so much for your assistance.

19 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The lady who was serving me today on…

The lady who was serving me today on the till Harjinder no good morning how may I help you.
Greeted to a very unpleasant member staff.
Manors go along way

7 de octubre de 2024
Opinión espontánea
Logotipo de Homebase - Huntingdon

Respuesta de Homebase - Huntingdon

Hi Andrew,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, efficient pick up, assistance excellent, man took them to my car and put them in for me.

21 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Refund with no hassle

Called into store to return a faulty kitchen tap which was still under warranty. I had already purchased a replacement tap and a refund was agreed....no hassle. Excellent!!

13 de septiembre de 2024
Valorada con 2 estrellas sobre 5

No confirmation goods ready and phone lines busy

I ordered goods via click and collect at approx 4:30pm but received no confirmation they were ready to collect before 8pm closing. Next day I had to phone 3 times (all operatives were busy the first two attempts) before getting through mid-morning and being told my goods were ready.

18 de septiembre de 2024
Opinión espontánea
Logotipo de Homebase - Huntingdon

Respuesta de Homebase - Huntingdon

Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 4 estrellas sobre 5

Quick and convenient

Ordered items were available quickly. The member of staff who assisted me at the click and collect counter was friendly and helpful. They even helped carry the items to my car.

The products ordered are all fantastic and I am really happy with them.

17 de septiembre de 2024
Opinión espontánea

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