Picking up 3 heavy packs of pre-ordered tiles and the bottom 2 tiles of one pack were broken. Shane at the Inverurie Homebase was excellent in sorting out the issue, first trying to provide individu... Ver más
Localización
Cambiar localizaciónUnit 2, Inverurie Retail Park, Oldmeldurm Road, AB51 0GZ Inverurie, GB
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Consulta las opiniones de los clientes
Visited Inverurie store today, Jo was fantastic, we saved alot of discounted plants that were at their worst. We will happily bring them back to life in our garden. Jo was doing the final reductions... Ver más
Store has vibes of closing down sale. Hardly any products on sale other than plastic storage boxes stacked high at every empty space. Such a shame that Inverurie is not serviced by a competent diy sup... Ver más
La empresa ha respondido
I previously complained about a wheelbarrow that I bought that was damaged and the lack of help I was offered to get it into the car. Since then Homebase contacted me to offer me an apology, a parti... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Inverurie
Escrito por la empresa
Homebase
Escrito por la empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
Unit 2, Inverurie Retail Park, Oldmeldurm Road, AB51 0GZ, Inverurie, Reino Unido
- 0345 640 7892
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 51% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Paint Mixing and Customer Service Feedback
I have been back and forward during March getting paint blended at the mixing machine. Louise was one of the staff members who has been incredibly helpful when choosing paint and mixing it for me.
Also, Fiona on the customer service desk is very personable and helpful. All staff are a credit to Homebase.
Quick friendly helpful staff
Easy ordering and uncomplicated click…
Easy ordering and uncomplicated click and collect. Staff very friendly
I visited the branch at Inverurie and…
I visited the branch at Inverurie and was served by Fiona. She was extremely pleasant thus I can recommend the store due to the great customer experience this weekend.
Holly is a great ambassador for…
Holly is a great ambassador for Homebase - approachable, knowledgeable, helpful and smiling as well as efficient !
Excellent service
Excellent service, had the little one with me so the staff took it down to the car and helped load everything, first class
Jack from your inverurie department…
Jack from your inverurie department left me at his serving till with no explanation, didn't return had to rejoin another queue and waited sometime

Respuesta de Homebase - Inverurie
Human error mistake. Oops
When I went in to collect my order it was ready however one of the 2 switches ordered was wrong. The assistant noticed this and got help to get the correct item. Although I had to wait about 20 minuets I put it down to human error.
Ordered and collected within one hour.
Well priced item and excellent delivery…
Well priced item and excellent delivery service
Amazing service and great price beat…anazing
Amazing service and great price beat online stores and great quality and ready in 1 hour and I did make a call and customer service very knowledgeable
Holly who was serving on the till was…
Holly who was serving on the till was very pleasant, smily snd friendly..
Good customer service just wish we…
Good customer service just wish we still had homebase at bridge of don save travelling
Checked stock says you had 24…
Checked stock says you had 24 bags....went to shop to buy...couldn't find asked at counter....guy checked computer.....they're thru the back....what you want them now ...if I could I said....asked for help no one able to get the bin down with forklift...very unhelpful....why u want charcoal at this time of year....thats my business ....went home checked stock again ....ordered and paid online.....got a phone call from the same guy who said didn't help 35 mins after order placed that the stuff was ready to pick up....joke really is ....so I have to make a 2nd trip just to pick up my order that if they had been a bit helpful wouldn't have wasted another hour plus trip again today

Respuesta de Homebase - Inverurie
Absolutely great service thanks again

Respuesta de Homebase - Inverurie
Click and collect order for laminate…
Click and collect order for laminate flooring, was ready really soon after ordering. When I went to pick up it was brought out quickly and an employee brought it out to the car and helped load it into the car. This was excellent service and I hugely appreciate their help.

Respuesta de Homebase - Inverurie
Items ready and speedy transaction

Respuesta de Homebase - Inverurie
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