Homebase - Inverurie Opiniones 

62
TrustScore: 4 sobre 5

4,2

Unit 2, Inverurie Retail Park, Oldmeldurm Road, AB51 0GZ Inverurie, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Picking up 3 heavy packs of pre-ordered tiles and the bottom 2 tiles of one pack were broken. Shane at the Inverurie Homebase was excellent in sorting out the issue, first trying to provide individu... Ver más

Valorada con 5 estrellas sobre 5

Visited Inverurie store today, Jo was fantastic, we saved alot of discounted plants that were at their worst. We will happily bring them back to life in our garden. Jo was doing the final reductions... Ver más

Valorada con 1 estrellas sobre 5

Store has vibes of closing down sale. Hardly any products on sale other than plastic storage boxes stacked high at every empty space. Such a shame that Inverurie is not serviced by a competent diy sup... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I previously complained about a wheelbarrow that I bought that was damaged and the lack of help I was offered to get it into the car. Since then Homebase contacted me to offer me an apology, a parti... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 2, Inverurie Retail Park, Oldmeldurm Road, AB51 0GZ, Inverurie, Reino Unido

  • 0345 640 7892

4,2

Muy bueno

TrustScore: 4 sobre 5

62 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 51% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(62)

779 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Paint Mixing and Customer Service Feedback

I have been back and forward during March getting paint blended at the mixing machine. Louise was one of the staff members who has been incredibly helpful when choosing paint and mixing it for me.

Also, Fiona on the customer service desk is very personable and helpful. All staff are a credit to Homebase.

1 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, had the little one with me so the staff took it down to the car and helped load everything, first class

8 de marzo de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5
Logotipo de Homebase - Inverurie

Respuesta de Homebase - Inverurie

Hi Sophie​,
We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review
Thanks,
Team Homebase

Valorada con 1 estrellas sobre 5

Jack from your inverurie department…

Jack from your inverurie department left me at his serving till with no explanation, didn't return had to rejoin another queue and waited sometime

2 de marzo de 2024
Opinión espontánea
Logotipo de Homebase - Inverurie

Respuesta de Homebase - Inverurie

Hi Kim,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 4 estrellas sobre 5

Human error mistake. Oops

When I went in to collect my order it was ready however one of the 2 switches ordered was wrong. The assistant noticed this and got help to get the correct item. Although I had to wait about 20 minuets I put it down to human error.

2 de febrero de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Checked stock says you had 24…

Checked stock says you had 24 bags....went to shop to buy...couldn't find asked at counter....guy checked computer.....they're thru the back....what you want them now ...if I could I said....asked for help no one able to get the bin down with forklift...very unhelpful....why u want charcoal at this time of year....thats my business ....went home checked stock again ....ordered and paid online.....got a phone call from the same guy who said didn't help 35 mins after order placed that the stuff was ready to pick up....joke really is ....so I have to make a 2nd trip just to pick up my order that if they had been a bit helpful wouldn't have wasted another hour plus trip again today

28 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Inverurie

Respuesta de Homebase - Inverurie

Hi Not​, 

Thanks for your feedback. We’re sorry to hear you've had a disappointing experience - We have shared this with the store management team to look into further.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Click and collect order for laminate…

Click and collect order for laminate flooring, was ready really soon after ordering. When I went to pick up it was brought out quickly and an employee brought it out to the car and helped load it into the car. This was excellent service and I hugely appreciate their help.

10 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Inverurie

Respuesta de Homebase - Inverurie

Hi Laura​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

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