Homebase - Leamington Spa Opiniones 

148
TrustScore: 4.5 sobre 5

4,4

Myton Road, CV31 3NY Leamington Spa, Warwickshire, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered 4 tins of paint and a ton of sealer online and paid £173 prior to collection from Leamington spa Homebase. I went to collect and 2 x 5 litres of emulsion was missing from my order. The sal... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We bought a bathroom with the Help of Daijah Clifford who designed our bathroom. She was extremely proactive and couldn't do more for us. There were some issues with delivery of items which Daijah kep... Ver más

Valorada con 4 estrellas sobre 5

I was struggling to find an unknown paint colour to make good a patch repair in my lounge ceiling. Sheila from the paint section came to my rescue and determined the correct paint colour from store... Ver más

Valorada con 3 estrellas sobre 5

Bought a few plants and other items and deliberately picked up a basket instead of a trolley. On the way out I wasn’t allowed to take the basket out with me to the car even though a) I said I would br... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Leamington Spa

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Myton Road, CV31 3NY, Leamington Spa, Warwickshire, Reino Unido

  • 0345 640 7494

4,4

Excelente

TrustScore: 4.5 sobre 5

148 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 47% de las opiniones negativas

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4,4

Todas las opiniones

(148)

756 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Amazing paint matching service

We were looking for paint to match our newly installed kitchen and visited the Dulux mixing concession in the store. Sheila was really helpful and ensured that we were supplied with a perfect solution.

5 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Really great customer service seems to be a rarity but Sam, Jamie and Scott were fantastic! I had an unusual, long-winded issue to explain and they listened, came up with a plan and solved the problem! A very happy customer after what had been a bit of a nightmare day!

8 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Worth it for the good offers/sale

It’s always worth coming to store for the sale and offers.
The older lady at the checkout with blond hair in the Leamington store (sorry didn’t catch her name ) is always so friendly, warm and very helpful. She’s a credit to the store and makes coming to the store less of a chore.

6 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Click and collect don’t work

I ordered 4 tins of paint and a ton of sealer online and paid £173 prior to collection from Leamington spa Homebase. I went to collect and 2 x 5 litres of emulsion was missing from my order. The sales assistant told me this was waiting for collection at Daventry, I said I did not want to drive to Daventry, the lady said she would cancel that part of the order from Daventry and I could take the 2 tins of paint from Leamington but I would have to pay for it again and await a refund, to be fair the £72 was refunded next day. Why was the order split between two stores when it was all in stock at my preferred store? I won’t be using your click and collect again.
Regards
John Worrall.

8 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Leamington Spa

Respuesta de Homebase - Leamington Spa

Hi John,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

We recently visited Homebase Leamington…

We recently visited Homebase Leamington store to buy some garden furniture.The service we received was out standing,particularly Jay and Louise.We bought the garden set at 10 in the morning and it was delivered to us by 5 in the afternoon.This was yesterday Sunday 7th July.I cannot praise customer service enough they were absolutely superb, good advice given and a pleasure to deal with. The actual garden set (Rowly 6 seater) is just the job exactly what we wanted,very comfy and looks good too.Thankyou Homebase.

7 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Service with a smile...

The member of staff that served me (Lucy?) turned the mundane purchase of a couple of storage boxes, into a very positive experience. Her polite, relaxed conversation, coupled with "service with a smile" makes the world of difference!
Thank you! 😊

7 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Just went to get plant supports at my local Leamington store. A chap called Melvin was so helpful, knowledgable and willing to take time to help me buy exactly what I needed for my drooping hydrangeas! Well done Melvin, excellent customer service and such a nice manner.
Best wishes
Janet

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

Jati was exceptionally experienced and provided excellent customer service.
She was invaluable with her knowledge and she is an outstanding member of staff.

5 de julio de 2024
Opinión espontánea

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