Homebase - Lewes Opiniones 

92
TrustScore: 4.5 sobre 5

4,5

Unit 5, Brooks Road, BN7 2BY Lewes, East Sussex, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordering and getting items all ok. But after doing painting found out that 2 tins of paint were over. Problem starts now !!! You cannot take back any any items unused unopened not required at al... Ver más

Valorada con 5 estrellas sobre 5

I was looking for a small hack saw to finish a job. Alan came to my rescue. His knowledge of the tools was exactly what I needed. Alan went above and beyond. Often I have come into this store and the... Ver más

Valorada con 5 estrellas sobre 5

We worked with Sam Jordan (in Lewes) to design & deliver our kitchen. This was a rather lengthy process on our side because of us not knowing what to do with walls in the house and not knowing our... Ver más

Valorada con 5 estrellas sobre 5

All the products I wanted for decorating were in stock and there was an offer on Dulux paint. The order was ready soon after I had paid online and the guy on the counter next day produced it and wishe... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 5, Brooks Road, BN7 2BY, Lewes, East Sussex, Reino Unido

  • 0345 640 7629

4,5

Excelente

TrustScore: 4.5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 46% de las opiniones negativas

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4,5

Todas las opiniones

(92)

749 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I over bought a product

I over bought a product. Abbie-Lea and Kelly were more than happy to help me replace that product for another that I needed.

24 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't go to them for a kitchen

Absolutely shocking experience. I had a kitchen designed by Homebase Lewes. When it came to fitting it, it turned out the measurements of two straight walls were wrong, so the units ordered didn't fit, the wrong tower was delivered to house the oven which was ordered as part of the overall order. The errors were reported last Monday. It is now a week later, and I have not heard anything back about how this is going to be resolved. My fitter was due to get everything fitted this week and now has to move to another job so who knows when I will actually get a kitchen. Based on my experience I would strongly advise you not to go to Homebase for a kitchen and don't believe their sales promises.

8 de abril de 2024
Opinión espontánea
Logotipo de Homebase - Lewes

Respuesta de Homebase - Lewes

Hi Olivia​, 

Thanks for your feedback. We’re sorry for any disappointment this experience has caused to you. I can see our CEO Team and Store are currently looking into this for you. As soon as they have an update they'll let you know.

Thanks,
Team Homebase

Valorada con 1 estrellas sobre 5

All the Tiles were broken through…

All the Tiles were broken through delivery and not packed properly to prevent them being damaged

20 de marzo de 2024
Logotipo de Homebase - Lewes

Respuesta de Homebase - Lewes

Hello, 

Thank you for taking the time to leave a review, we're sorry that the tiles arrived to you damaged. We can see this has been resolved with our customer service team, if you require any further assistance please don't hesitate to reach out if you need further help.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Had a great experience shopping here

Had a great experience shopping in this store, came in for paint and all the staff we're delightful and more than happy to help! Especially the manager Jo (I think that was her name)

19 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sam Jordan - Patient and thoughtful designer at Homebase Lewes!

We worked with Sam Jordan (in Lewes) to design & deliver our kitchen. This was a rather lengthy process on our side because of us not knowing what to do with walls in the house and not knowing our own requirements. Through all this, Sam was genuinely patient!

He really helped with cost savings and making sure we were happy with the design until finalising it after lots of different meetings.

Would highly recommend working with Sam and other fine folks at Homebase Lewes!

28 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ready within an hour

Ready within an hour, really friendly and helpful staff. All loaded onto a trolley, brought out to our car and assistant even helped to load into the car. Offered to hold onto some of the product if it wouldn’t fit into our car. Couldn’t have been more helpful. Thank you.

30 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Christmas click and collect worked very smoothly…

Click and collect worked very smoothly and swiftly for some Christmas decorations, staff at Lewes branch very polite and efficient .

19 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Lewes

Respuesta de Homebase - Lewes

Hi Graham​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

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