Homebase - Market Harborough Opiniones 

124
TrustScore: 4.5 sobre 5

4,7

1-2 Springfield Street, LE16 9HD Market Harborough, Leicestershire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We popped into Homebase Market Harborough today looking for indoor plants compost and pots. Spoke at length to a young fella on shop floor who was extremely cheerful and helpful in finding what I... Ver más

Valorada con 1 estrellas sobre 5

Had a click and collect from here, no prior warning that there is a parking charge and had to pay for 2 hours of parking to be in store for only 2 minutes. Quite disappointed that this is not mentione... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Only popped in to buy some paint: "Incredibly helpful and knowledgeable! I went in just to buy some paint, but I left with a deep understanding of the history behind color names and a nifty tool fo... Ver más

Valorada con 3 estrellas sobre 5

Ordered a kitchen and getting worried by the comments I am seeing below. Trying to arrange a delivery date. (Missed a few of their calls as I can't always answer at work) Anyway rang back a number of... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Market Harborough

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • 1-2 Springfield Street, LE16 9HD, Market Harborough, Leicestershire, Reino Unido

  • 0345 640 7593

4,7

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 52% de las opiniones negativas

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4,7

Todas las opiniones

(124)

805 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Disappointing

My order was ready in super quick time, however 1 out of the 2 fence posts I ordered could not have been more twisted or out of shape. Not sure how my project will turn out given that half of it will be attached to a wonky post. More careful picking required I would say, and certainly any items like the one I received should not be fit for sale.

28 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Market Harborough

Respuesta de Homebase - Market Harborough

Hi Deborah,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Jerry

Jerry! Such a helpful, personable member of staff.
Absolutely brilliant.thank you.

24 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jerry was amazing

Jerry was amazing, took time to help me choose what I needed and explained how to use the fixings. I didn’t feel rushed and now am more confident to tackle some DIY.

21 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

The staff are always friendly and willing to help. But today I received excellent customer service from Mandy. I was buying some paint and Mandy advised me of a special offer that was available - Buy 1 Get 1 HALF PRICE on Crown and Dulux Paints. Whereby I saved ££.

18 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very positive experience

Really quick and efficient ordering and collection service. Very helpful staff in store and assisted me with getting products to my car. Great product, set of 4 dining room chairs, good value and quality, very easy to assemble and look great too. Overall an excellent experience, thank you.

15 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer service

I visited Homebase as needed to return two items from the Powerbase range that were faulty. All the staff I dealt with, were friendly and very helpful. Especially Molly who dealt with both returns, I didn't have one of the receipts, but had a PayPal copy to prove my purchase. Molly searched for the transaction and issued the refund to my new card as the previous card had fraudulent activity on it. She then refunded the other product no questions asked. I was impressed with the very swift, friendly, professional services Molly provided at the store, unlike the Service I was provided by Shirley at the Milton Keynes store . Shirley should jobshadow Molly to learn how to treat and deal with a customer. I would return to the Market Harborough store as the staff are really good.

13 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Greeted by Richard

Walked into the Market Harborough store and greeted by Richard who was so helpful and nothing was too much trouble !
Thank you for making our shopping experience a great one!

14 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I had a 25 mile round trip to collect…

I had a 25 mile round trip to collect my order and got home to find I had been given a different item to what I ordered.
That was after I told the assistant it was a lawnmower and she tried to give me an item in a little box as well.
Not at all happy. Very disappointed.

8 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Market Harborough

Respuesta de Homebase - Market Harborough

Hello,

We're sorry that you were left disappointed. Our store manager has tried to contact you but had no luck, if you would like to discuss this further please get in touch.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Really quick turnaround

Really quick turnaround, for some enormous garden furniture, friendly desk staff and helpful carry out. Got it all in and home quicker than planned.

7 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Customer Service

The sales assistant Jerry was excellent. He was very knowledgeable and extremely helpful and polite. He unpacked our furniture and loaded it all into the car for us. Couldn’t have asked for any more.

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

If there were only more like Jerry!!

Jerry needs to be cloned for other retail outlets. We always find him so helpful, knowledgeable and customer focused. Last week we needed to match very old paint colours and within moments he showed us the dulux mix swatches and prepared just what we needed. We never search him out, he finds us, always asking if he can be of help. A credit to Homebase.

30 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good service

I was served today by Molly I needed a very small item a coat hook and I said just point me in the direction but Molly insisted on showing me exact area and helped me select such a small item. Thank you Molly

1 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was served by Jerry today

I was served by Jerry today. He was so helpful and polite. He was happy to help me and went over and beyond for me. He deserves recognition for his excellent customer service skills.

29 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful & Friendly

Helped by Jerry who was very friendly & although didn’t know the product immediately that I was looking for he found it & being quite heavy put it in a trolley for me.

28 de junio de 2024
Opinión espontánea

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