We popped into Homebase Market Harborough today looking for indoor plants compost and pots. Spoke at length to a young fella on shop floor who was extremely cheerful and helpful in finding what I... Ver más
Localización
Cambiar localización1-2 Springfield Street, LE16 9HD Market Harborough, Leicestershire, GB
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Consulta las opiniones de los clientes
Had a click and collect from here, no prior warning that there is a parking charge and had to pay for 2 hours of parking to be in store for only 2 minutes. Quite disappointed that this is not mentione... Ver más
La empresa ha respondido
Only popped in to buy some paint: "Incredibly helpful and knowledgeable! I went in just to buy some paint, but I left with a deep understanding of the history behind color names and a nifty tool fo... Ver más
Ordered a kitchen and getting worried by the comments I am seeing below. Trying to arrange a delivery date. (Missed a few of their calls as I can't always answer at work) Anyway rang back a number of... Ver más
Información sobre la empresa
- Tienda para la reforma del hogar
- Proveedor para baños
- Tienda de hágalo usted mismo
- Tienda de muebles
- Vivero
- Tienda de mobiliario para cocina
Sobre Homebase - Market Harborough
Escrito por la empresa
Homebase
Escrito por la empresa

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Información de contacto
1-2 Springfield Street, LE16 9HD, Market Harborough, Leicestershire, Reino Unido
- 0345 640 7593
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 52% de las opiniones negativas
Suele responder en menos de 2 semanas
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Disappointing
My order was ready in super quick time, however 1 out of the 2 fence posts I ordered could not have been more twisted or out of shape. Not sure how my project will turn out given that half of it will be attached to a wonky post. More careful picking required I would say, and certainly any items like the one I received should not be fit for sale.

Respuesta de Homebase - Market Harborough
Jerry
Jerry! Such a helpful, personable member of staff.
Absolutely brilliant.thank you.
Jerry was very good at giving advice on…
Jerry was very good at giving advice on how to fit a cat flap to a UPVC door - he took the time to explain the best method etc - great customer service thanks!
Jerry was amazing
Jerry was amazing, took time to help me choose what I needed and explained how to use the fixings. I didn’t feel rushed and now am more confident to tackle some DIY.
Mandy at Market Harbrough was nothing…
Mandy at Market Harbrough was nothing short of fantastic. Served at 08:15 on 18th July 24
Great customer service and pleased with items purchased
Excellent Customer Service
The staff are always friendly and willing to help. But today I received excellent customer service from Mandy. I was buying some paint and Mandy advised me of a special offer that was available - Buy 1 Get 1 HALF PRICE on Crown and Dulux Paints. Whereby I saved ££.
Very positive experience
Really quick and efficient ordering and collection service. Very helpful staff in store and assisted me with getting products to my car. Great product, set of 4 dining room chairs, good value and quality, very easy to assemble and look great too. Overall an excellent experience, thank you.
Excellent Customer service
I visited Homebase as needed to return two items from the Powerbase range that were faulty. All the staff I dealt with, were friendly and very helpful. Especially Molly who dealt with both returns, I didn't have one of the receipts, but had a PayPal copy to prove my purchase. Molly searched for the transaction and issued the refund to my new card as the previous card had fraudulent activity on it. She then refunded the other product no questions asked. I was impressed with the very swift, friendly, professional services Molly provided at the store, unlike the Service I was provided by Shirley at the Milton Keynes store . Shirley should jobshadow Molly to learn how to treat and deal with a customer. I would return to the Market Harborough store as the staff are really good.
Greeted by Richard
Walked into the Market Harborough store and greeted by Richard who was so helpful and nothing was too much trouble !
Thank you for making our shopping experience a great one!
Very helpful and friendly staff
Very helpful and friendly staff. Always go the extra mile to help.
I had a 25 mile round trip to collect…
I had a 25 mile round trip to collect my order and got home to find I had been given a different item to what I ordered.
That was after I told the assistant it was a lawnmower and she tried to give me an item in a little box as well.
Not at all happy. Very disappointed.

Respuesta de Homebase - Market Harborough
Really quick turnaround
Really quick turnaround, for some enormous garden furniture, friendly desk staff and helpful carry out. Got it all in and home quicker than planned.
Excellent Customer Service
The sales assistant Jerry was excellent. He was very knowledgeable and extremely helpful and polite. He unpacked our furniture and loaded it all into the car for us. Couldn’t have asked for any more.
If there were only more like Jerry!!
Jerry needs to be cloned for other retail outlets. We always find him so helpful, knowledgeable and customer focused. Last week we needed to match very old paint colours and within moments he showed us the dulux mix swatches and prepared just what we needed. We never search him out, he finds us, always asking if he can be of help. A credit to Homebase.
Good service
I was served today by Molly I needed a very small item a coat hook and I said just point me in the direction but Molly insisted on showing me exact area and helped me select such a small item. Thank you Molly
I was served by Jerry today
I was served by Jerry today. He was so helpful and polite. He was happy to help me and went over and beyond for me. He deserves recognition for his excellent customer service skills.
Great staff
Mandy was great . Took us to what we wanted then to the till and done very friendly and helpful 🙂 x
Great reliable service
Helpful & Friendly
Helped by Jerry who was very friendly & although didn’t know the product immediately that I was looking for he found it & being quite heavy put it in a trolley for me.
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