Homebase - Newark Opiniones 

114
TrustScore: 4.5 sobre 5

4,7

Northgate Retail Park, Trent Lane, NG24 1HN Northgate, Nottinghamshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

An absolute Superstar (James Reece) made my visit to Homebase Newark not only a pleasure but a huge relief. I was able to get everything I need to future proof my home at least 2 years ahead of sched... Ver más

Valorada con 5 estrellas sobre 5

Recently me and my partner bought a house which we plan to make our home!! Refurbishing, has been stressful and the thought of purchasing a brand new kitchen gave me anxiety in all honesty but Reece... Ver más

Valorada con 2 estrellas sobre 5

I ordered to be home delivered, but instead the order went to the local store that is closing down. I have been waiting for well over the estimated delivery time.I got no notification email as was pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have just got home from Homebase Newark and am really upset that the Newark store is closing . It is a fantastic shop and the staff are to a man/ woman helpful and knowledgeable they know their sto... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Northgate Retail Park, Trent Lane, NG24 1HN, Northgate, Nottinghamshire, Reino Unido

  • 0345 640 7264

4,7

Excelente

TrustScore: 4.5 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 46% de las opiniones negativas

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4,7

Todas las opiniones

(114)

749 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer care regarding the return of our Saturn Pro BBQ…

We purchased an Outback Saturn Pro BBQ from Homebase in Hull (22nd May) but as one of the burners wasn’t working properly we needed to take it back for an exchange. This was definitely an Outback manufacturing problem.
Homebase in Newark is actually our nearest branch so I communicated with both the Hull branch and the Newark branch regarding this. On every occasion the team were excellent. Jenna from Hull was especially efficient and Tony and Douglas from Newark were very helpful, efficient and therefore made this a very easy process for us. Bravo to both of the Homebase teams. Great customer care. Thank you. Sonia

8 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kitchen Order

Having Jo's help was just what I needed to make sure I didn't forget all the little extras I needed to make sure everything was there when we came to put the kitchen together. Nothing was too much trouble when explaining everything and showing me my options. Having the Homebase discounts was also a plus and the large range of items on offer meant there wasn't any need to go anywhere else. Would definitely recommend and go back for other DIY projects.

20 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really easy

Really easy. In and out and they even came to collect the trolley from my car once I’d done without asking. Great service!

20 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Ian

Great service. Lovely store. Well stocked. Thank you Ian for my laundry bucket!

3 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service

Staff very helpful - I had not brought my reference number for a collection . However staff dealt with it to my satisfaction.

16 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Orders accepted then cancelled by Homebase Poor stock management

I ordered on line and payment details were taken only to be told my order was cancelled. I repeated the process and received another cancellation E mail which I thought was for the second order so I fetched one from a far off store. The second E mail was a repeat of the first cancellation on checking the order number. I then had to cancel the second order which was for a delivery. Much wasted time and effort for me and you.!Must add that the staff at the store were very apologetic and offered me a smaller model which I did take but then returned because my husband wanted a spike to make it secure.

9 de abril de 2024
Logotipo de Homebase - Newark

Respuesta de Homebase - Newark

Hi Carol​, 

Thanks for your feedback. We’re sorry for any disappointment this has caused to you - we've forwarded this over to the instore team to review further. Please reach out if you'd like to discuss this further.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Excellent service

Click & collect worked perfectly. Shortly after ordering I received the message that it was ready to collect. On arrival at Newark store, Customer Services took me to the trolley with the 10kg rapid cement on board, ready to wheel out to my car. Excellent. Many thanks.

8 de abril de 2024
Opinión espontánea

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