Homebase - Newcastle Under Lyme Opiniones 

176
TrustScore: 4.5 sobre 5

4,6

33 Brook Lane, ST5 3HU Newcastle-Under-Lyme, Staffordshire, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Homebase products unfortunately are manufactured poorly . Out of all the various products I purchased over the last 12 to 18 months like kitchen taps , soft close toilet seat internal door handles all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered online, straight forward. Item available to collect the next day. Shop location is great with pleanty of parking available. Easy access to a brightly lit, clean and spacious shop. Couldn't hel... Ver más

Valorada con 1 estrellas sobre 5

Three of the boxes of very heavy laminate flooring we went to pick up from the click and collect counter, were damaged - we took them back inside and asked to exchange them - very ‘grumpy’ ‘assistant’... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

New shower suite bought and fitted in March. A fitting broke within months. I spoke to Mark Lenton at Homebase, Newcastle under Lyme and replace arranged and delivered the next day. Now happily inst... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Newcastle Under Lyme

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • 33 Brook Lane, ST5 3HU, Newcastle-Under-Lyme, Staffordshire, Reino Unido

  • 0345 640 7047

4,6

Excelente

TrustScore: 4.5 sobre 5

176 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 42% de las opiniones negativas

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4,6

Todas las opiniones

(176)

704 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very easy to order online

Very easy to order online. Click and collect very useful and ready really quickly. No problems collecting my order. Very pleasant staff.

25 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Expert advice much needed and so helpful in making our transaction easy and understandable. Great Big thank you to Mark at Newcastle staffs. Highly recommended. Thank you

26 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ordered online

Ordered online, straight forward. Item available to collect the next day. Shop location is great with pleanty of parking available. Easy access to a brightly lit, clean and spacious shop. Couldn't help but have a look around on my way to the collection point, picked up a cushion and a Christmas decoration to purchase too! No queue, Staff attended the collection point straight away. Always enjoy visiting this shop!

10 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A great experience had overall

Myself and my partner went in for a kitchen design appointment with Mark he was incredibly helpful and knowledgeable about the product and made the process so stress free and easy. We went in with an idea on what colour and style we wanted and he assisted with all the extra detail bits you don’t always think about but make such a impactful difference in the over all design. We couldn’t be happier with what we have ordered. Again thank you Mark for all your help.

6 de octubre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Although the goods were available well…

Although the goods were available well within 1 hrs.
The assistant literally threw the edging strips into a trolley before I told him to stop!

30 de septiembre de 2024
Opinión espontánea
Logotipo de Homebase - Newcastle Under Lyme

Respuesta de Homebase - Newcastle Under Lyme

Hi Kevin,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Mark Lenton has been amazing from start…

Mark Lenton has been amazing from start to finish. His design ideas worked perfectly and the whole process was really easy and ran smoothly. One of the worktops was damaged on delivery but a quick phonecall to Mark and a replacement requested the same day. Fitting and installation should happen next week and I'm really optimistic for the quality of the kitchen.

12 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered two outdoor type double 13A…

I ordered two outdoor type double 13A sockets from the website clearance sale, click/ collect.
On collection I was presented with two outdoor type light switches! Not sockets!! There were none on the shelves of the type I ordered so the store manager gave me a discount on the last one of the only other type they had. But this was still more than what I'd paid online. On reflection I could have purchased what I thought I'd ordered online at a cheaper price elsewhere had they been listed correctly. He (manager)agreed that the web sites description of what I ordered online was completely wrong. SORRY NOT GOOD ENOUGH.
Then we have the inconvenience of waiting for a refund of my online purchase, plus the time and fuel costs.

26 de septiembre de 2024
Opinión espontánea
Logotipo de Homebase - Newcastle Under Lyme

Respuesta de Homebase - Newcastle Under Lyme

Hi Andrew​,

Thanks for bringing this to our attention. We’re sorry to hear you're not happy with the product. We've raised this to our buying team to look into further.

Team Homebase

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