Homebase - Newmarket Opiniones 

143
TrustScore: 4.5 sobre 5

4,5

Oaks Drive, CB8 7SX Newmarket, Suffolk, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Angela was fantastic - approachable, knowledgable, cheerful, friendly & incredibly helpful. She completely understood what my teenage daughter was trying to achieve with paint colours & we left fully... Ver más

Valorada con 1 estrellas sobre 5

I was in Store today and I ask one member of staff Lettie I think was her name as they still didnt deliver my parcel from 14 november we cancel them as we waiting long time and I would like to my refu... Ver más

Valorada con 5 estrellas sobre 5

Came to this branch mainly to pick up a picture frame, despite some minor personal matter to begin with. Was served by a really nice young lady named Amber. A kind, helpful, and professional attitu... Ver más

Valorada con 5 estrellas sobre 5

Visited Homebase in Newmarket on 05/05/2024 and Jo went above and beyond to help us, great service and an absolute pleasure to deal with her, very valued member of staff so would love to see her serv... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Oaks Drive, CB8 7SX, Newmarket, Suffolk, Reino Unido

  • 0345 640 7189

4,5

Excelente

TrustScore: 4.5 sobre 5

143 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(143)

763 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ben P

Ben, he is always friendly polite and nothing is too much trouble a credit to Homebase I will be surprised if Homebase gets to keep such a pleasant young man for very long so enjoy him while you have him

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

To Joanne

To Joanne, I was so impressed with her help with grace and empathy she helped me a great deal with something I didn't know anything about and I can't thank her enough

Written By Preston Grant On Behalf Of Customer Whom Was Unable

27 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very friendly staff

I bought two spr Furn Paint cans and some masks. I asked a member of staff where to find them and he took me all the way to the aisle. Staff at Homebase Newmarket are always helpful and are nowledgable. The cashier Akash was very helpful and friendly.

26 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Check paint type

Luckily I collected my order and not my daughter otherwise we would have had the wrong paint that I would have needed to go back to the store to exchange.

23 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Newmarket

Respuesta de Homebase - Newmarket

Hi Claire,

We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

LOVELY STAFF

The staff that helped us was very helpful and fast. Also helped us to replace a faulty item. Special thanks to Ben! Extremely kind and polite.

16 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extremely helpful staff due to…

I visited recently as we were due to move house. Jo and Paul were extremely helpful going above and beyond to assist with my purchases. I definitely will use Homebase in Newmarket again. Thank you for your help it really was appreciated.

13 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered a lawnmower online just…

I ordered a lawnmower online just before 4pm last Friday afternoon, I received confirmation straight away of my order by email, together with delivery details for the next day. On Saturday I received confirmation of a two hour delivery slot that morning. Lawnmower was delivered promptly by a great driver, parcel undamaged. Great service, thank you!

2 de agosto de 2024
Valorada con 5 estrellas sobre 5

Great service after returning faulty item.

Purchased a croydex Ontario toilet seat the day before from the Bury St Edmunds branch and when fitting discovered that the lock mechanism was faulty on one side. As we live closer to the Newmarket branch I elected to return it there as faulty. After a discussion with Ben then Jo and demonstrating the issue both apologised and immediately replaced the unit and after I fitted it is now perfect. Have to say great customer service received from both Ben and Jo and I have no problems recommending this store they are a great benefit to Homebase.

1 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Newmarket Store.

Newmarket Store.
Whatever is happening to the above store. Sue in the plant dept is very friendly and knowledgeable. But I can’t believe how in the last few months the plants look half dead, they then reduce them by 50 per cent. They need to go in the skip.what a waste.
As you pay, you have to now queue while someone,on the till does a click and collect, trollies everywhere.
The staff are very friendly and will help you take items to the car ,the.
Assistant Manager is rude and needs more training on customer relation skills on many occasions previous.
Wouldnt you think they would make it welcoming when they are closing quiet a few stores around the area

31 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Newmarket

Respuesta de Homebase - Newmarket

Hi Linda,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más