Homebase - Newton Abbot Opiniones 

144
TrustScore: 4.5 sobre 5

4,6

Greenhill Way, Kingsteignton, TQ12 3SB Newton Abbot, Devon, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff were extremely helpful. In particular a staff member called Dave and then one called Ben. Both helped me when I asked for it and did so with a smile on such a busy day. Thank you gentlemen, you’... Ver más

Valorada con 4 estrellas sobre 5

We were just browsing around the kitchen department, saw one we liked so asked Malcolm a question. He was very helpful without being pushy and very knowledgable about the products he's selling. Within... Ver más

Valorada con 2 estrellas sobre 5

Updated offered 50% refund thank you but i wouldnt buy again unfortunately...Bought 2 outdoor rugs from them at the weekend and I have to say I am disappointed not the best quality and not even the sa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As always at HomeBase in Newton Abbot the staff are welcoming, courteous, cheerful and helpful. Today was no exception. My order was ready for collection, and was ssked if I would like the paving sl... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Newton Abbot

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Greenhill Way, Kingsteignton, TQ12 3SB, Newton Abbot, Devon, Reino Unido

  • 0345 640 7216

4,6

Excelente

TrustScore: 4.5 sobre 5

144 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(144)

755 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Having recently moved to the area I was looking for some new shelving for my garage. I was helped by a member of staff in the metal shelving area (think the name was Dan) he was really helpful in measuring the shelves for me so I knew they would fit. Thanks.

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jake was very helpful and…

Jake was very helpful and knowledgeable. He was able to locate the equipment I needed and helped me to fix my problem. Great customer service.

17 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful staff

I purchased some end of season garden furniture from the Newton abbot branch. The people were really helpful. They took it apart and loaded it into my van, great price and great service.

11 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wrong item given again

Gave me the wrong item (not the first time) which if I had kept it would have lost you £35. When I phoned no apology just “yeah come in and swap”. When collected next day was “oh yeah”. That meant a whole afternoon and evening of painting was lost for me and another journey in and back.

10 de septiembre de 2024
Opinión espontánea
Logotipo de Homebase - Newton Abbot

Respuesta de Homebase - Newton Abbot

Hi Shirley,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Great service

I went in looking for a particular paint colour. It turned out Dulux no longer made that colour. I asked a member of staff and they said they could mix it up in their machine which he did. Great service and he also checked if I needed anything else to do the painting

10 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kitchen Units

Excellent service from the salesman Very knowledgeable not at all pushy Helped us make the right decision without any pressure Made three visits to depot each time same helpful salesman Product excellent quality well packaged and arrived a week after ordering Would recommend and use again.

13 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We went to Homebase in Kingsteignton…

We went to Homebase in Kingsteignton this afternoon to buy 4 heavy bags of Cotswold stones. My husband is 83 and neither of were capable of lifting the bags. A very friendly and kind assistant named Louise came to our assistance and lifted them into our trolly then put them into the boot of our car. We don’t know what we have done without her. We offered her a little tip to show our gratitude but she refused to take it. Louise is a real asset to your company!

28 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

The click and collect service was easy to use and the prompt service was excellent. I ordered my purchases in the evening of a Saturday bank holiday and I received a text around 9.30am on the next day. I only had to wait a few minutes before I was served at the click and collect desk so I was out of the building inside 5 minutes. It would have taken me a lot longer to find the items I wanted had I not used click and collect. A great service especially for people like me who are disabled and find it difficult to find their way around large stores like this one.

25 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good customer service

Normal, no issues transaction for me, but wanted to say that you have a fabulous assistant who dealt with a couple in front of us who were moving about the lack of toilet facilities. They moaned, she smiled and was way more polite than I would have been. Didn’t catch her name, but she’s a great ambassador for you.

23 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dave the super star ⭐️

Dave (the curly worly kid!) gave the most fantastic customer service. He gave sound advice on products around the store and carried the items I was purchasing to the till then out to my car. Davie is a credit to Homebase. I haven’t visited your store in years but I’ll be back due to the fantastic customer service I received - well done Dave 👏🏼 👏🏼 👏🏼

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kitchen design and purchase

From first contact, through email responses, telephone bookings to the actual wonderful design (in very impressive 3-d design software); to the scheduled in-store appointment, Malcom and the team were absolutely superb - professional, very helpful, skilful, creative and extremely patient (with my three changes to sink) - we are totally delighted with the fabulous design, the great advice and the wide variety of wonderful options available - even our dog was welcomed into the store with warmth and enthusiasm - such a wonderful team that made our new kitchen purchase so very exciting and astronomically awesome - thank you …

17 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had a fantastic experience in…

We had a fantastic experience in homebase Newton Abbott.
During our visit to the bathroom section we were helped by Will, he was most helpful and advised us on the products.
We then visited the paint section where Alex assisted us and again, fantastic service.
What a credit Will & Alex are to the store.
We left with our arm's full and happy after our shopping experience.
Thankyou!

14 de agosto de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

All’s well that ends well

Slight initial glitch with the order, but the store pulled out all the stops to get me back on the road. 😊

4 de agosto de 2024
Logotipo de Homebase - Newton Abbot

Respuesta de Homebase - Newton Abbot

Hi Tone,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store. We can see that one of these oders has been refunded to you

Thanks,
Team Homebase

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