Homebase - Omagh Opiniones 93

TrustScore: 4.5 sobre 5

4,6

Unit 5, Great Northern Retail Park, Tamlaght Road, BT78 5AW Omagh, GB


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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Till was queued back 6/7 customers, one staff member on tills. One staff member looking “busy” at another till that was closed. When I eventually was served no offer of help to car with heavy item. Th... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Needed to use disabled toilet was told toilets have been blocked for about a month had to go to Costa coffee in my wheelchair then went to pick up click and collect young girl couldn't find it as it h... Ver más

Valorada con 5 estrellas sobre 5

Customer service first class!! I have had the professionalism and product knowledge from kitchen specialist Leah Monteith in Homebase Omagh over these past weeks. Her guidance, advise and competence m... Ver más

Valorada con 5 estrellas sobre 5

Leah in the kitchen design showroom has been absolutely fantastic! We had lots of questions which were answered with great knowledge, understanding politeness and care. Nothing has been too much troub... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 5, Great Northern Retail Park, Tamlaght Road, BT78 5AW, Omagh, Reino Unido

  • 0345 640 7193

4,6

Excelente

TrustScore: 4.5 sobre 5

93 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 13% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 2 estrellas sobre 5

Needed to use disabled toilet was told…

Needed to use disabled toilet was told toilets have been blocked for about a month had to go to Costa coffee in my wheelchair then went to pick up click and collect young girl couldn't find it as it had been put in wrong place ,she was very polite and helpful but a hardware store and they can't even fix a blocked toilet

12 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Too Notch

Item ready for collection. Usual great service from the friendly, helpful and efficient staff.

28 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

So quick

So quick, easy and efficient and product was great. Love this store

11 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Went into Omagh branch for 10litre…

Went into Omagh branch for 10litre paint and other items. Couldn’t lift it into trolley ( had operation recently) so asked Paul Gordon who works there if he would. He immediately did so and after I paid offered to put it into the car for me. This is what I call first class and efficient service. Great to see someone so helpful to customers.

5 de septiembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Till was queued back 6/7 customers

Till was queued back 6/7 customers, one staff member on tills. One staff member looking “busy” at another till that was closed. When I eventually was served no offer of help to car with heavy item. Three staff members in carpark cleaning up one bag of spilled compost!! A bit of delegation and common sense wouldn’t go a miss!

31 de agosto de 2024
Opinión espontánea
Logotipo de Homebase - Omagh

Respuesta de Homebase - Omagh

Hi Rachel​,

We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review

Thanks,
Team Homebase

Valorada con 4 estrellas sobre 5

Ordering was easy

Ordering was easy, the item was of good quality, delivery wasn’t as quick as other orders, but happy enough. Thanks.

21 de agosto de 2024
Valorada con 5 estrellas sobre 5

Exceptional Service

We recently purchased a new kitchen with appliances from the Omagh branch of Homebase. The onsite support, the onscreen planning, the informed guidance, follow-up service, and genuine, down-to-earth, and no-waffle helpfulness were absolutely outstanding. Our sales adviser was the wonderful Leah Monteith and we are indebted to her for her care and attention throughout the entire process. She is an exceptional sales adviser and such an incredibly valuable asset to your business. We now have the most beautiful kitchen and all thanks to Leah-she is a diamond!

31 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Leah in the kitchen design showroom has…

Leah in the kitchen design showroom has been absolutely fantastic! We had lots of questions which were answered with great knowledge, understanding politeness and care. Nothing has been too much trouble, she has always friendly and helpful every time we have visited. Would highly recommend - 5 ⭐️

16 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Click and Collect

So easy to see offers and buy what I needed from home.
Everything was ready when I came to lift and staff were brilliant.

14 de agosto de 2024
Opinión espontánea

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