Homebase - Oxford Opiniones 

92
TrustScore: 4.5 sobre 5

4,3

Horspath Driftway, Cowley, OX3 7JN Oxford, Oxfordshire, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Nathan Chilcott was clear in his communication, he sent a quote and plan and design, like he said he would, and it was detailed and clear. Before making the purchase he was happy to answer our questio... Ver más

Valorada con 1 estrellas sobre 5

Very poor service in Homebase Cowley Oxford branch. TwicecI ordered some stuff for click and collect, first time they called me its out of stock, ( it wasnt, I was in store and made online order wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would really like to say how much help , good advise, and experience we received from Nathan Chilcott at Homebase in Oxford. The kitchen he designed for us was exactly what we needed and went abo... Ver más

Valorada con 5 estrellas sobre 5

Ordered 17 packs of flooring, staff member put in my car. Then had 3 packs to return today, same staff member took packs for my car, another member processed my credit in no time. Excellent service.


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Horspath Driftway, Cowley, OX3 7JN, Oxford, Oxfordshire, Reino Unido

  • 0345 640 7091

4,3

Excelente

TrustScore: 4.5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 50% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,3

Todas las opiniones

(92)

755 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 3 estrellas sobre 5

didn't have any peanuts for feeding the…

didn't have any peanuts for feeding the birds

30 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Oxford

Respuesta de Homebase - Oxford

Hi,

We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.

Thanks,
Team Homebase

Valorada con 3 estrellas sobre 5

I purchased a black 80l dustbin

I purchased a black 80l dustbin. I had to get it from a shelf outside. The bin ha alot of rain water inside which came all over me. I was soaking wet, after the checkout I had to go home and change.

24 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Oxford

Respuesta de Homebase - Oxford

Hi Peter,

Thank you for your review, we're sorry that you got wet whilst purchasing an item from us.

Team Homebase

Valorada con 5 estrellas sobre 5

Customer satisfaction

Customer focused experience.

20 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Oxford

Respuesta de Homebase - Oxford

Hi alan​,

Thanks for the great feedback, we hope to see you shopping with us again soon ![](https://statics.teams.cdn.office.net/evergreen-assets/personal-expressions/v2/assets/emoticons/1f603_grinningfacewithbigeyes/default/30_f.png?v=v5)

Team Homebase

Valorada con 3 estrellas sobre 5

Rusty incinerator…

Click and collect worked very well but the galvanized incinerator was rusty in places and the screws so rusty they were unusable. It had obviously been left outside in the store for a considerable time.

19 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Oxford

Respuesta de Homebase - Oxford

Hi Christine,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Lovely & great quality Christmas lights.

I purchased a lovely Christmas lights set, reindeer and sleigh, at Homebase recently. Due to limited stock it couldn't be delivered, it could only be Click & Collect. I ordered & paid for the set online. The order was ready shortly, I was notified via sms and email about it. I went to the store and collected the lights. While in the shop, I bought a nice & funny money box for one of grandsons. Overall, it was a shopping great experience. And my husband and I love the deer! We created a great outdoor Christmas scene! As we loved the reindeer very much, we also bought gift boxes lights from the same range to add to our collection and the Christmas scene.

6 de diciembre de 2023
Logotipo de Homebase - Oxford

Respuesta de Homebase - Oxford

Hi Satisfied​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

Valorada con 2 estrellas sobre 5

When my partner rushed in to pick up…

When my partner rushed in to pick up our already ordered and paid-for Click and Collect Roller Blinds product, one of the three blinds ready to be collected was actually the wrong shade of white, but being tired at the end of a working day my partner didn't notice so the next day he had to return the blind to the store and was even asked by the assistant to go and find the correct shade himself with which to replace the wrong one!

6 de diciembre de 2023
Logotipo de Homebase - Oxford

Respuesta de Homebase - Oxford

Hi A​, 

Thanks for your feedback. We’re sorry for any disappointment your recent click and collect experience has caused to you! We have shared this with the instore management team.

Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Easy process.

Easy to order online and collect in store.

5 de diciembre de 2023
Logotipo de Homebase - Oxford

Respuesta de Homebase - Oxford

Hi DJ​,

Thanks for the great feedback, we hope to see you shopping with us again soon!

Team Homebase

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