Homebase - Rayleigh Weir Opiniones 

349
TrustScore: 4.5 sobre 5

4,7

23-25 Stadium Way, Benfleet, SS7 3NT Rayleigh, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Rayleigh store - queue at least 10 customers deep and only one checkout open. Other members of staff visible on the shop floor yet no attempt to proactively support the one lady trying to run a checko... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam in Kitchens at Rayleigh Homebase went above and beyond to help us and nothing was too much trouble. She spent hours planning our kitchen last year which sadly didn't happen, then did it all agai... Ver más

Valorada con 5 estrellas sobre 5

Ian Samuels was helpful and kind during our first experience of designing and buying bits for our new home. He asked important questions which helped us to understand and plan what we wanted practical... Ver más

Valorada con 5 estrellas sobre 5

Bought paint samples and two new cushions. Jessica very helpful at the tills and about making sure if we needed to return anything just keep hold of the receipt and there’s no problem at all. Sometime... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Rayleigh Weir

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • 23-25 Stadium Way, Benfleet, SS7 3NT, Rayleigh, Essex, Reino Unido

  • 0345 640 7033

4,7

Excelente

TrustScore: 4.5 sobre 5

349 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(349)

771 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ian Samuels supportive

Ian Samuels was helpful and kind during our first experience of designing and buying bits for our new home. He asked important questions which helped us to understand and plan what we wanted practically. Ian offered some fun and enjoyable chat during the designing process. I’d recommend a visit if your needing to design a space big or small.

22 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sam - Homebase Kitchen Designer

Sam at Rayleigh Weir Homebase Kitchen Designs has just been fantastic.
She was able to create a bespoke design for us from the homebase handleless range.
We had to build some of the features, but Sam provided notes on how she had created the design which help massively. Especially as we took delivery 6 months after placing the order (our choice). Sam was still on hand to support any queries we had whilst building the kitchen.
Sam's measurements were spot on as well.
So very grateful for Sam helping g us to create the kitchen we wanted at a price we could afford.

27 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant staff at Homebase Rayleigh

I visited Homebase in Rayleigh and was delighted with the service I received from all of the staff. I spoke with a lady called Kimbo regarding re potting of house plants and she was helpful, friendly and knowledgeable and answered all my questions. It’s good to have a branch of Homebase local to me and I will definitely return. Thank you

15 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Popped into Rayleigh Homebase today

Was doing some shopping in sainsburys next door, and decided to pop in to homebase and have a look at the house plants as they always have a good choice and are well cared for. We saw one we liked but didn't know what type it was. A friendly member of staff, was close by arranging the plants and let us know it was a type of calathea, thank you Kimbo! It's nice to have knowledgeable and helpful staff members there to be able to ask advice, as some shops we've visited haven't got a clue about what they're selling! We shop at this homebase fairly regularly, it's a well stocked and tidy store and in a good, easy to get to area just outside town. Would like it if they had more choice of outdoor plants, some more unusual perennials and shrubs.

16 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was served by Jessica

I was served by Jessica, second visit today and she remembered which is always nice. Very polite helpful and most importantly very pleasant with a broad smile

13 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sam in Kitchens at Rayleigh Homebase…

Sam in Kitchens at Rayleigh Homebase went above and beyond to help us and nothing was too much trouble. She spent hours planning our kitchen last year which sadly didn't happen, then did it all again this year with a different model.
All ordered and delivered right on time and she happily ironed out a couple of issues we had which of our own making.

21 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered it online click and collect

Ordered it online click and collect
and paid for it but when pick it up only few items and the rest is out of stock 😒

10 de octubre de 2024
Opinión espontánea
Logotipo de Homebase - Rayleigh Weir

Respuesta de Homebase - Rayleigh Weir

Hi Siat,
We’re sorry we haven’t been able to fulfil your order on this occasion. We appreciate you bringing your experience to our attention and will share it with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Ian Samuels was an excellent design…

Ian Samuels was an excellent design consultant - all questions we had were answered and it is great that if we encounter any problems, he is available to help straight away. We went to other leading retailers, including Magnet, and waited over three weeks for our design to be returned to us. We had the design from Ian within hours. Homebase (Rayleigh Weir) were by the far the best to deal with! We have purchased most of our materials there for our renovation and the staff are brilliant in there!

29 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful, takes you through every step

Me and my boyfreind just moved into an old 70s build. At the top of a long and stressful list was the kitchen which needed a complete rework to make it functional to work in. We were reluctant to buy a kitchen as we had no idea how to go about it and Homebase seemed like a good start. Enter Ian. He listened to our needs and budget and was able to advise us on what would work best in the space. He took us through every step of the design process and we went through several iterations to compare the prices. In the end, we left feeling confident we'd made the right choice. Ian was amazing, would definitely recommend. He also makes a cracking cup of tea!

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A rather loud lady

A rather loud lady, in a busy store shouted out we were so far the first people to buy something on line for Christmas,
I said to my hubby, does that mean we get that free!!!

5 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just To say I was extremely pleased…

Just To say I was extremely pleased with the service story received from Angie and Chris at the homebase Rayleigh store.
I already picked up the wrong paint and taken it home then had to revisit the next day but unfortunately it didn’t seem to be any of the Wright paint that I needed with their help. We managed to track it down and exchange it over. It seems that nothing was too much trouble for them. Thank you for the service on this occasion from these two members of staff.

30 de septiembre de 2024
Opinión espontánea

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