Homebase - Rayleigh Weir Opiniones 

349
TrustScore: 4.5 sobre 5

4,7

23-25 Stadium Way, Benfleet, SS7 3NT Rayleigh, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Rayleigh store - queue at least 10 customers deep and only one checkout open. Other members of staff visible on the shop floor yet no attempt to proactively support the one lady trying to run a checko... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam in Kitchens at Rayleigh Homebase went above and beyond to help us and nothing was too much trouble. She spent hours planning our kitchen last year which sadly didn't happen, then did it all agai... Ver más

Valorada con 5 estrellas sobre 5

Ian Samuels was helpful and kind during our first experience of designing and buying bits for our new home. He asked important questions which helped us to understand and plan what we wanted practical... Ver más

Valorada con 5 estrellas sobre 5

Bought paint samples and two new cushions. Jessica very helpful at the tills and about making sure if we needed to return anything just keep hold of the receipt and there’s no problem at all. Sometime... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Rayleigh Weir

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • 23-25 Stadium Way, Benfleet, SS7 3NT, Rayleigh, Essex, Reino Unido

  • 0345 640 7033

4,7

Excelente

TrustScore: 4.5 sobre 5

349 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(349)

769 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Above and beyond.

I brought in a paint sample from the previous l owners of my property that they had left behind. I wanted to match it. I had forgotten to paint into onto paper.
Pat found some paper, painted a sample and then took it to the ladies hand driers to dry it so they I could get it matched there and then.

7 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was a good experience

It was a good experience the lady on the click and collect desk was very pleasant and efficient. Whilst in store picked up some carpet adhesive and the lady let me pay for it at the collection desk.

7 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mark at Homebase Rayleigh Weir was…

Mark at Homebase Rayleigh Weir was incredibly helpful, sourcing garden pots as the in-store pots were chipped. He hunted them down and ensured they were ready and in store for when we needed them. Great service, thanks.

3 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing experience in store today

Amazing experience in store today. Mark is so helpful and kind. He is very knowledgeable about the products and helped me find exactly what I needed for my project. Such an amazing, positive and friendly manager. Thank you.

5 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer service

Just like to say how helpful Gavin was today when mixing paint for us.. He was very pleasant polite.. Homebase your lucky to have Gavin H..

4 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service from Ian at the Rayleigh shop

I damaged a kitchen door on my fairly new kitchen. totally my fault as I was clumsy with a very sharp knife. Contacted the store and the wonderful Ian got me a replacement door within days.

amazing customer service considering the kitchen is 6 months old and Homebase have fulfilled their obligations to me but Ian looked up the details, double checked which door was needed and got it ordered

4 de julio de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor response from the sink…

Poor response from the sink manufacturer on our composite sink less than a year old

3 de julio de 2024
Opinión espontánea
Logotipo de Homebase - Rayleigh Weir

Respuesta de Homebase - Rayleigh Weir

Hello James,

We're sorry that you were disappointed with the response from the manufacturer. Thank you for taking the time to leave a review.

Kind Regards

Team Homebase

Valorada con 5 estrellas sobre 5

Helpful, friendly, and polite staff

Helpful, friendly and professional service on click and collect desk at the Raleigh Weir branch, I was in the store, and out again in less than two minutes, with my purchase.

26 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

David and Mark went above and beyond to…

David and Mark went above and beyond to help me match up the paint I bought there last year. I needed it to patching up so that I do not have to repaint the whole walls again. So I very much appreciate their help today.
I also recall how friendly and helpful the person was who originally sold me the paint. It's always easy to remember really nice people and that is what they are.

25 de junio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

I ordered two clamps exactly the same…

I ordered two clamps exactly the same one when I got home the handle was completely missing which I realised when I got home to now need to go back to store to exchange I’ve looked at my invoice as ordered online for click and collect and hardly any information regarding returning faulty items as ideally would like to have got replacement sent out save me having to go back to store again

16 de junio de 2024
Opinión espontánea
Logotipo de Homebase - Rayleigh Weir

Respuesta de Homebase - Rayleigh Weir

Hello Natalie, 

Thank you for your review, we're sorry that you had these issues, to return we do ask that customers return to the store where they collected the items to exchange/refund them. 

Kind Regards

Team Homebase

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