Homebase - Ruislip Opiniones 

360
TrustScore: 4.5 sobre 5

4,6

Unit 1, Victoria Retail Park, Crown Rd, off Victoria Rd, HA4 0AJ South Ruislip, Middlesex, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited Ruislip branch on 5 September about 6-7 pm. 1. Expert advice and really helpful service from Jo who helped with paint selection and mixing. 2. Confidence-inspiring discussion with... Ver más

Valorada con 1 estrellas sobre 5

Clearly, the store is dying a slow death, so they have decided to make money by imposing strict penalties on drivers who park slightly out of the bay! So do be mindful of how you park your car in a ve... Ver más

Valorada con 5 estrellas sobre 5

We bought a 6 burner BBQ from Homebase South Ruislip today. Just built it and fired up and it seems superb. I've been looking for barbies for a while now and this is really good value for money. A... Ver más

Valorada con 5 estrellas sobre 5

I recently shopped in Homebase in South Ruislip where I was helped by Belinda and Sue D. They were very friendly and helpful when shopping for plants. The information and help they gave was very usefu... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Unit 1, Victoria Retail Park, Crown Rd, off Victoria Rd, HA4 0AJ, South Ruislip, Middlesex, Reino Unido

  • 0345 640 7093

4,6

Excelente

TrustScore: 4.5 sobre 5

360 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 37% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(360)

708 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Where do I find this …

I could not find what I was looking for.
I went to the customer service desk where I asked Belinda for her help.
She took me straight to where the items
were.
She was so helpful and such a friendly person.

31 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience in store today

Great experience in store today!

I found staff very helpful and kind

Mateen helped me find some paints as i had no idea where to start as i dont shop for paint often! He was very professional and helpful!

Also Susan the lady on the til was very nice too!

28 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great in store experience. Thanks Sally

Great in store experience, I was served by Sally, she was awesome, providing a friendly, helpful and quick service. Sally told me about some deals that saved me money and even helped me carry my goods to the car! Amazing service.

9 de octubre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great storage boxes but needed cleaning

Click and collect order of two storage boxes was a good deal and was ready on time, staff were friendly. The problem was the boxes were quite dirty on the outside and a bit discoloured - the staffperson explained they’d been out in the elements due to lack of storage. It just meant I had to spend time cleaning them once home.

4 de octubre de 2024
Opinión espontánea
Logotipo de Homebase - Ruislip

Respuesta de Homebase - Ruislip

Hi Edwin,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service - have always appreciated the staff at Homebase but especially appreciative of Jacqueline and Matt for all their guidance and support today. Look forward to my next return!

4 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy process.

Easy process.. easy pick up.. and was even still at the store for collection when I was a day late due to misreading the text

28 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I bought my daughter 2 plants for her…

I bought my daughter 2 plants for her new home and other items from your store in Waltham cross.
Unfortunately she wanted something much bigger and I had to wait for her to bring them back to me. I live in central London.
I took them back to the closest branch I could find which took me 2 hours in traffic.
The assistant had to ask another member who said as long as they are not dried out. I did water them and they were more moist than their current stock. But he wanted to call a manager who told me they do not take back plants.( I have previously seen plants returned)
I explained how long it took me to get there. I suffer from laryngeal cancer and am disabled and traveled approximately 12 miles to return them. His name was Darren. He was adamant and didn’t offer any apologies for my inconvenience. He categorically said no. He also said it’s on your return policy. It does not say that on the receipt.
I am very disappointed. Can you help?

24 de septiembre de 2024
Opinión espontánea
Logotipo de Homebase - Ruislip

Respuesta de Homebase - Ruislip

Hi Androulla​,

We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention and have shared this with the store manager. So that we can look into this further for you please provide your details and image of the receipt at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) and include “FAO Gemma Ref 2082847” in the subject line. We’ll aim to get back to you as soon as we can.

Thanks,
Team Homebase

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más