Homebase - Saffron Walden Opiniones 

90
TrustScore: 4.5 sobre 5

4,7

Elizabeth Way, Ashdon Road, CB10 2BL Saffron Walden, Essex, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Great service, turned up 10 mins before closing to pick up an order, the staff were very helpful brought it out in minutes on a trolley to help me get it to the car

Valorada con 5 estrellas sobre 5

Very good service ! Totally helpful and help carrying to car quickly organised! I only wish this store could remain open - we have benefitted from it so much in the past ! And as all my local friends... Ver más

Valorada con 2 estrellas sobre 5

I was given the wrong sized item and didn’t realise until I got home. I returned to the store where they picked out the correct sized item and said ‘there you go’ - no apology and no a distinct lack... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered on click and collect. Collected same day after work. The 2 colleagues at the collection point had my order within a minute as well as a friendly chat and recommended some other things I wa... Ver más


Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Proveedor para baños
  3. Tienda de hágalo usted mismo
  4. Tienda de muebles
  5. Vivero
  6. Tienda de mobiliario para cocina

Sobre Homebase - Saffron Walden

Escrito por la empresa

Homebase

Escrito por la empresa

All your home needs
We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest

Información de contacto

  • Elizabeth Way, Ashdon Road, CB10 2BL, Saffron Walden, Essex, Reino Unido

  • 0345 640 7643

4,7

Excelente

TrustScore: 4.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 47% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,7

Todas las opiniones

(90)

766 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Homebase Saffron Walden

My nearest store is Bishops Stortford , but I needed paint that was only in stock at Saffron Walden store. This was my first experience and I have to say , what lovely friendly staff. It made a difference as I spent an extra £50 then I would have due to the helpful staff and easy layout of the store .If you want a more personal approach , this is the store ..
Thank you
Jeannette

22 de marzo de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

We were directed to the Saffron Walden…

We were directed to the Saffron Walden branch by Cambridge as they did not have the items we wanted in stock. After doing a click and collect it took us 25mins to get there having a notification on the way to say they were ready to be collected. All went very smoothly on collection and were loaded into the car for us. Thank you.

14 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very helpful

Extremely helpful young man named Tom at the Saffron Walden branch. Went the extra mile to help out. Great asset to Homebase.

11 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very pleasant shopping experience with helpful and efficient staff.

I visited on a Saturday morning in late winter.
There were plenty of parking spaces so I was able to park easily.
I was greeted at the door by a lady at customer services. I asked if they sold car oil. She explained they only sell lawnmower oil. I told her of my awful experience I had just had at the local supermarket garage whilst trying to purchase some car oil. The lady offered to help look online for the right type of oil for my car but u explained I knew which type I needed but the supermarket whole couldn't help me determine which of their "car brands specific" oil was the right one for my car.
I then said I needed secateurs and went off to find them in the shop. They were easy to find because the store layout has not ever changed.

Despite there being other customers in the shop, there was no queue at the top and the lady at customer services served me quickly.

10 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good Service

Tom, the person who assisted in mixing paint was, friendly, authoritative, provided clear guidance and detailed advice.

5 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

21 years of Saffron Walden joy!

Been coming to this branch for 21 years and some of the same staff are still working here! Lovely, friendly, helpful bunch of people and a great product range in the shop.

30 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

The process of ordering was very easy…

The process of ordering was very easy although we were given the wrong size of paint. I paid for 5l and my husband was given only 2.5l.

31 de diciembre de 2023
Opinión espontánea
Logotipo de Homebase - Saffron Walden

Respuesta de Homebase - Saffron Walden

Hi ,

We’re sorry you’ve had a disappointing experience. Our customers are incredibly important to us, and really appreciate you bringing this to our attention. All feedback enables us to grow and be a better Homebase for our customers, so thanks for taking the time to leave your review

Thanks,
Team Homebase

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